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Reviewed May 26, 2013

I stayed in this hotel for 15 consecutive nights for business. The hotel is conveniently located next to the Atocha train station and a 10-15 min walk to several attractions including museums and Parque del Retiro. The hotel's design was too contemporary for my taste. Very dark decor throughout. The room was a good size for European standards. There was no iron, ironing board or coffee in the rooms. Again, this is more of a European theme. The fitness room is not worth visiting. If you like to run, Parque del Retiro is a great place to run about 1/2 mile away.

As a long-time Marriott Platinum guest, I was disappointed I did not seem to derive any benefits from this status other than free in-room internet (wifi). There was no room upgrade available (seemingly). The breakfast buffet was not comped or included (overpriced, see below). Everything was charged including bottles water which I normally get for free.

The breakfast buffet was simply not worth the price (15 euros) as it really is a continental breakfast with no hot food served (no eggs) and mostly consisted of cold cuts and breads. Unfortunately, the hotel is not conveniently located where you can step out and grab breakfast without walking 10-15 minutes. I chose to pass on the buffet and go to Dunkin Donuts after walking 20 minutes to the office in the center of old Madrid (Calle Huertas). The hotel food was good with room service delivered in about 20-25 minutes. Food is also served in the hotel lobby and it is normally quite without a lot of people dining. There is also a decent outdoor patio area where you can dine or have drinks.

Service was good but not great. Restaurant employees were pleasant and helpful.

In summary, I recommend this hotel if you are in town for pleasure and are looking for a good value and easy access to train station and a short walk to the museums.

  • Stayed: May 2013, traveled on business
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Thank Luis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2013

Stayed here en route back to a Channel port after a holiday in Spain. Arrived at about 4pm on a Sat with only one night's stay in which to explore Madrid for the first time. Managed to walk to Palacio Real and back via Calle Atocha, Gran Via and Paseo del Prado and have dinner, all without rushing, and in bed by 10pm. Room was spotless and quiet in the 2nd building through the garden - a little hard to find, but certainly not a block and a half away as suggested elsewhere. Decor is austere/modern and the shower cube is certainly unusual, but no big deal for a married couple! Rather too many hard edges to negotiate in the dark when seeking the bathroom in the middle of the night without waking a partner. More annoying was the light in the toilet which switched on with a motion detector, but off again after only 20 secs. Waving something appropriate restored illumination! Breakfast buffet is better than average. All staff were friendly. Not easy to drive to from the south, but nothing in central Madrid would be, However departing to the north straight up the Paseo (on a Sunday) was a doddle. Would definitely stay here again and probably will as have both fallen in love with Madrid.

Room Tip: No street noise in 6th floor
  • Stayed: May 2013, traveled as a couple
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Thank SuffolkSnowbirds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2013

I stayed here for one night on business. The rooms are of a very modern and contemporary design with see through shower "cubes". Personally I think these are very cool and the layout works well. It is true that some people would not like the idea of a glass shower cube so be warned.

My room was spotlessly clean and of a good size. Nice big flatscreen TV with lots of premium channels. I used room service for a light lunch and it was the fastest I have ever encountered!

I tried the restaurant in the evening and the food was good and the wine was ridiculously cheap. I ordered what I thought was the price for a glass of a premium Reserva Rioja and actually got a whole bottle!

My only niggle came at breakfast the next morning. They stop serving at 10:00am. I arrived at 09:50 and was immediately told that they were about to stop service (I said no problem). As it consists of a cold buffet I thought they were being somewhat over zealous in their clearing away which commenced before 10:00am. I managed to get what I wanted though although getting a few dirty looks from the restaurant supervisor in the process. Definitely not someone that should be employed in a customer facing role!

I would return and given its proximity to the metro it would be a good place to explore Madrid from if you wanted good quality rooms without paying more for a more central location.

  • Stayed: May 2013, traveled on business
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1  Thank Sirbalkansobranie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013

Stayed for 2 nights on business, pleasant hotel with very modern rooms. The shower in the room is quite a feature as it is glass cubicle towards the centre of the room! I had a room on the first floor which was quite noisy due to the hotel mid town location. The bar area is adequate and the food is nothing special

Room Tip: avoid low floor rooms as can be noisy. 109 seems to be right above car park/goods yard entrance and was noisy pretty much 24x7
  • Stayed: May 2013, traveled on business
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Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2013

This is a nice hotel if you want to be near the train station. A good location if you need to get around the Madrid area. I was there for business for two days and this was very convenient. Typical breakfast and lounge area. Clean and equipt. Would stay again. If on holiday, I would likely choose a more central hotel.

  • Stayed: April 2013, traveled on business
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Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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