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“Excellent throughout”
Review of Hotel Unico Madrid

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Hotel Unico Madrid
Ranked #9 of 436 Hotels in Madrid
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent throughout”
Reviewed April 13, 2014

Excellent location at the heart of Salamanca (fantastic shopping); clean rooms well equipped; exceptional and helpful staff.
We will definitely come back and delighted to recommend to anyone heading over to Madrid!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank altleslie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-HotelUnico, Director General at Hotel Unico Madrid, responded to this review, April 21, 2014
Dear Guest,

Thank you for your lovely review on Hotel Unico. We will share your kind words with the rest of our team. It is always great to see our guests have had a great experience and it will be a pleasure to welcome you back soon.

Best regards,

Jaime Quiroga
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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823 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Chicago, Illinois
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 31, 2014

We spent 5 nights at Hotel Unico over a 2 week period (2 night stay and 3 night stay), and loved the attentive and friendly staff. The service we got from every staff person we encountered was exceptional. We had a room on the 4th floor that was very quiet, spacious, and comfortable. A small portion of the room's ceiling was slanted which may be problematic for tall persons, but we found that area quite nice, as it had a padded bench which was great for lounging and reading. Breakfast was included with our room as we booked a Tripadvisor promo rate. (Otherwise, I believe the breakfast is 23 or 26 euros, which seems too high a price.) Breakfast was very good, though, and you could order eggs, bacon, etc., if you wanted, in addition to the buffet. Breakfast server was outstanding. Have already recommended this hotel to a friend coming to Madrid soon.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goodthing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-HotelUnico, Director General at Hotel Unico Madrid, responded to this review, April 8, 2014
Dear Guest,

Thank you for a great comment on Hotel Único. We are delighted to hear you have had an amazing and unique experience. We will share your comments with the rest of our team. Thank you again, and we hope to welcome you back soon for you have another wonderful time.

Kind regards,

Jaime Quiroga
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 27, 2014

Friendly, accommodating staff, nice rooms, well kept and comfortable overall. Great location and will go back again for sure. Don't forget when relaxing on the bar - halve the ice for the gin and tonic!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-HotelUnico, Director General at Hotel Unico Madrid, responded to this review, April 8, 2014
Dear guest,

Thank you for your positive comment on our hotel. It is always a pleasure to see that our guests have a good and unique experience at our hotel. We hope to welcome you back soon for you to have another wonderful time at Hotel Único.

Best regards,

Jaime Quiroga
Genereal Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 12, 2014

We had a great time during our stay in Madrid. The hotel is perfectly located. The staff is very friendly and attentive, they will help you with anything and nothing is to much. The service is definitely 5 star. The hotel itself is more of a 4 star. Our first night we had a room on the lower floor, this room did not have AC and it was very hot (30 degrees in our room) The solution was to open the windows which kept us up all night because of people passing. The next day we immediately got a new room, no questions asked and the staff transferred out luggage. Great service. The new room was on the 4th floor and more like a small apartment. It was dark, quiet and had AC. So we were happy. We would advise people to venture out for breakfast, you pay 57 euro' s for 2 people which is not worth it. There are lovely restaurants all around. For us it was a great stay and we would stay here again. If you have a car, count on paying 33 euro' s per day for the hotel parking.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vonna84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-HotelUnico, General Manager at Hotel Unico Madrid, responded to this review, March 18, 2014
Dear Guest,

Thank you for taking the time to write a review. We are excited to hear you had a wonderful stay at our hotel. It is very important for us to live up to the needs and expectations of our guests and therefore we are glad to see that our staff was very helpful and you had a good experience.

We hope to see you back soon at Hotel Unico Madrid.

Best regards,

Jaime Quiroga
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level 5 Contributor
65 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 25, 2014 via mobile

I've already stayed in this hotel a couple of times for business, but I would also recommend it for a romantic weekend. The staff is very friendly and nice, the facilities are great and the restaurant (both for dinner and breakfast) is outstanding.
Just try it, you will not regret it. The rooms are spacious and the hotel is small and cozy.

Stayed February 2014, traveled on business
Helpful?
Thank Alis77_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-HotelUnico, Director General at Hotel Unico Madrid, responded to this review, March 3, 2014
Dear Guest,

Thank you for a great review. We are delighted to see you had an amazing weekend. It is always important to our staff that our customers have a good experience at Hotel Unico.

Again, we appreciate you took the time to write a positive comment and we are looking forward to seeing you back.

Kind regards,

Jaime Quiroga,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nederland, Amsterdam
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 23, 2014

This hotel is perfect. When we arrived we received a drink of our choice, the porter carried our luggage to our room which was perfect. A nice bed, bathroom with lovely shampoo, body cream etc. Before the night start, the maid leaved a bottle of water and a chocolate near our bed and the breakfast was good. We ordered extra egg's and cappuccino, but you can also take your coffee from the nespresso machine. The smell in the hotel is great! I tried to order this bottle at the company where they buy the sprays but I don't think this is going to work.

Room Tip: We had room 102, a bit cold because the window is not really closed but I like a bit of fresh air in...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-HotelUnico, Director General at Hotel Unico Madrid, responded to this review, March 4, 2014
Dear Guest,

Thank you for the positive feedback. It is always a pleasure to see that our customers had a great experience at Hotel Unico. We try to live up to the guests' needs and expectations and are happy to hear we succeeded in your case.

Looking forward to seeing you again.

Best regards,

Jaime Quiroga
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ronpel
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 15, 2014

We had a great time since the minute we stepped in till the taxi they booked us back to the airport. The Hotel is modern, very clean and with great atmosphere. Room was very large and vey comfortable with all the top amenities. Service was magnificent from all personnel. Restaurant is one of the best we had in Years . The Salamanca Area is beautiful less touristy and if you arrive during REBAJAS days -has great shopping bargains in all top brand shops. Stayed in few good hotels in Madrid. Unico is exactly unique.

Room Tip: Invest in the deluxe rooms its worth it
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ronpel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Unico Madrid

Property: Hotel Unico Madrid
Address: Calle Claudio Coello 67, 28001 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 436 Hotels in Madrid
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Unico Madrid 5*
Number of rooms: 44
Official Description (provided by the hotel):
Our “unique” hotel awaits you right on Madrid’s “Golden Mile”. It is housed in a 19th-century palace which was transformed into this luxurious 44-room boutique hotel a few years ago. Its elegant facade conceals a regal interior architecture with modern rooms that boast high ceilings and large windows. An exclusive spacious yet tranquil inner garden-courtyard, with a pleasant open-air lounge area, gives access to the restaurant Ramón Freixa Madrid which has quickly become a “must” in the city, having been awarded 2 Michelin stars and named “Best Restaurant in Madrid” at the prestigious Madrid Fusión event. Such distinctions honour, exceptional presentation, sophisticated table service, an extensive wine list, and high quality with an ongoing quest for excellence make for a uniquely luxurious “gastro experience” in the Spanish capital. Ramon Freixa also orchestrates Único’s superb signature breakfasts. ... more   less 
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