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Amy van der Meer

Great hotel

5.0 of 5 bubblesReviewed Aug 14, 2019via mobile
The hotel and staff were superb! Very clean and modern. Staff was friendly and efficient. There is an excellent restaurant inside the hotel, spa for massage therapy, and a nice outdoor pool. Mall close by within walking distance. Highly recommend this hotel. We will definitely stay here again when we are in the area!
Date of stay: August 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this review
Responded Aug 15, 2019
Dear customer,

Thank you very much for your time and positive feedback. We are glad you enjoyed your stay and we will keep working to keep it going.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division
Manager Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,067)
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Traveler rating
1,968
1,464
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144
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366 - 371 of 4,067 reviews
Reviewed August 11, 2019

This is a small hotel very close to the airport so fantastic for a one night stay such as ours. We arrived on a sunday turns out many things in spain are closed on sundays like supermarkets - spanish welcome lesson number one .We found an aldi open within walking distance and some of the shops at the mall . Wanted to get a sim card. Airport transfers efficient and safe both directions no problems with that. We booked a double deluxe room great soundproofing, a lovely amenity bag a great idea for an airport hotel and generous. Bathrobes excellent touch and useful after a hot bath. My husband drinks coffee and i drink tea but we were only ALLOWED to have either a kettle or a coffee machine not both - yes its odd welcome to spain lesson number 2 , we went to reception and asked on the phone and was told no, other places we stayed in spain also had no kettle only a saucepan, seriously go to tesco and buy a $5 kettle????
Well run hotel no doubt about it, spotlessly clean , all public areas very attractive and maintained . Beds hard as a rock and weird flat pillows that do not support the neck. somw powerpoints did not work, no iron or board, no communication re minibar.
breakfast unreal terrific introduction to a spanish breakfast amazing selection of food we loved it everything tasted wonderful - would stay again just consider what you need.

Date of stay: May 2019
    • Location
    • Rooms
    • Service
1  Thank boski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded August 11, 2019

Dear Boski,

Thank you very much for your time and positive feedback and for let us know in deep your opinion. We are glad you enjoyed our breakfast and sorry about the keetle, our superior rooms like the one you had comes with a Nespresso coffee maker, but if you ask for it we can switch it for a kettle, although it is not possible to have both. We will keep working to make sure your next stay is at least as good as the later.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division
Manager Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606


Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 9, 2019

Great location vis a vis the Madrid airport, shuttle buses every 30 minutes or less, fantastic dinner buffet -variety, quality and value and fantastic wines at a very low price. Rooms were clean and updated and had nice bathrooms with ample space.

Date of stay: July 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Rob W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded August 11, 2019

Dear customer,

Thank you very much for your time and positive feedback. We are glad you enyojed your stay and found us as a good deal. We will keep working to this goal.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division
Manager Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 5, 2019

We used this hotel because we had to fly out the next day and it had a free shuttle. The facility was great. Service was excellent. Loved the pool. Bonus was the shuttle goes into the city. It is far so you must Uber or their shuttle will drop you off. Nothing around the hotel, industrial. Nice new hotel.

Room tip: None, rooms were great.
Date of stay: July 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Camper266277
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded August 11, 2019

Dear customer,

Thank you very much for your time and positive feedback. We are glad you had a nice stay with us and we will keep working to make it so for future visits.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division
Manager Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 5, 2019

This Hotel is very nice. I attended a dance festival and the amenities were perfect for this short stay. I left behind some items and the staff were very helpful in having them returned to me. Lovely modern decor in the rooms.

Date of stay: July 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank angelagreer67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded August 9, 2019

Dear customer,

Thank you very much for your time and positive feedback. We are glad we could help you out, and that you had a nice stay with us here.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division
Manager Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 3, 2019

Hotel Nuevo Boston is conveniently located to the airport and features all the conveniences a traveler might expect. The staff is friendly, rooms are clean and the restaurant puts out a great breakfast. A large shopping center is located within walking distance. Consider Nuevo Boston the next time you are in Madrid.

Date of stay: July 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank rockyreb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded August 9, 2019

Dear customer,

Thank you very much for your time and positive feedback. We are glad we met your expectations and hope to see you soon in the near future.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits. For any questions, do not hesitate to contact us. Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division
Manager Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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