This is a nice, modern, clean hotel with good sized rooms and quality, functional facilities, including the ensuites. Breakfast was average; adequate to set you up for the day ahead at the nearby convention centre. But its not all good - the staff are generally unfriendly to the point of being rude, unhelpful, inefficient and condescending. The reception staff and restaurant waiters were particularly bad. Everything seemed to be an effort. Customer service seems to be an alien concept here. Don't expect a smile from any of the staff. Also, while the hotel is convenient for the convention centre (a 10 minute taxi ride away), its a long way from the city centre and not even close to a metro station.
- Official Description (provided by the hotel):
- Stay in the Nuevo Boston Hotel, a hotel near Adolfo Suarez Airport of Madrid-Barajas and near IFEMA specialised in leisure and business trips to the capital. We are a modern design and urban hotel with original details, a personalised attention and a quality service. ... more less
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- Also Known As:
- Husa Nuevo Boston Madrid
- Husa Nuevo Boston Hotel