Run by one of Ferran Adria's El Bulli chefs, you would expect it to be good in all areas. I had researched restaurants before I travelled to Madrid and this one was on top of my list. Went there on my second night in Madrid, it was fairly busy, but the wait staff kept everyone happy and the food came out hot, tasty and quickly. My only comment is that, given the El Bulli connection the dishes would be perfection, the "Ali-oil" potatoes were cut in all different shapes and sizes, you would think there would be some consistency there?
We tried and shared 6 or 7 dishes, with a glass of La Ina fino sherry to start and then a good red wine, a couple of nice dessert, all together a really good evening.
As there were some tapas dishes we would have liked to have tried we decided to return a couple of days later on our last night in Madrid, and we wished we hadn't!
The place was not very busy at all, I counted 6 tables, looked after by 2 wait staff and a manager/ maitre d'. We had a glass of Alborino each with our first few tapas, I then decided to have a glass of red and my wife asked for another Alborino. What she got was a glass of rough white wine and when she said so, the waiter made a great show of sniffing the wine and patronisingly suggesting she was mistaken. Being both members of the Chaine des Rotisseurs, very knowledgeable about food and wines and me having 40 years experience in the hospitality trade we were aghast! Eventually it was taken away and replaced with the wine ordered, so already things weren't going well. Service then started to drag, the speed of the first night turned into a slow dragged out meal. We asked for the dessert menu, decided on what we wanted, but as nobody came to see us for about 15 minutes (remeber there were only a few customers) we decided to pay and leave, no desserts, no coffee, no sale for Estado Puro.
The difference in the quality of the atmosphere and service a couple of days apart was astounding!
Try the place by all means, but don't be surprised if the service is indifferent, as I said, what a difference a day or two makes!
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