If you want convenience to the airport in Madrid, this is the place for you. If you want customer service or maybe even just service with a tiny hint of a smile, this place is not for you. The front desk staff were not welcoming at all, perhaps even a bit condescending. The waitress in the bar took our drink order and then proceeded to go outside on her smoke break.
No, it is not close to the city center, but it is a block or two from a metro stop (Capricho-the second to last stop on that line) and the ride to the city was not bad at all- only about 20-25 minutes.
The rooms are comfortable and clean. The bathrooms large; shower not so much, but the bathroom itself is, with separate shower and tub and a double vanity.
The beds, like many in Europe, are 2 twins pushed together which is fine. But these beds are on wheels...on a hard wood/laminate floor...and the wheels wouldn't lock... creating a chasm by the morning.
Internet service was 6 euros an hour, not free. Bummer for those of you who need to print boarding passes.
If all you need is quick convenience to the airport and maybe just a day to sightsee in Madrid, this place is for you. Just expect impersonal service.More
- Free Wifi