I was very disappointed at the standard of this supposedly '4 star' hotel. The reception staff were not at all friendly or helpful. I left my room key in at reception one evening and was asked what my problem was! When I hurt my knee and required ice, there was no ice-pack available. Neither was an iron available in the hotel to iron clothes.
The worst experience of my stay was an inability to get a decent sleep. As this hotel is located opposite Principe Pio, there was much banging at night due to on-going road works. On my last night, I phoned reception at 2am to complain, and the reply was that the company working throughout the night had a permit to do so, and this was outside the control of the hotel-invest in better windows please!
I would advise anyone to stay in a hotel with better facilities, and certainly more helpful and friendly staff!!
- Official Description (provided by the hotel):
- City House Florida Norte Hotel is in the city centre, close to the Royal Palace and the main accesses to Madrid. High capacity, elegant and sober decoration. With an excellent service and a warm team prepared to make you feel at home. At the hotel we offer you a private garage, boutiques, money exchange, etc. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, HotelTravel.com, Travelocity, Cancelon, Agoda, Odigeo and Priceline so you can book your Hotel City House Florida Norte By Faranda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Celuisma Florida Norte Madrid