My wife booked Smart Apartments last year after Liverpool FC were beaten in the CL Final in Kiev. She must have know we were going to get to Madrid. After speaking on the phone with one of the owners, Antonio, he was very fair in only asking for a refundable deposit (football fans do have a certain reputation!) which he paid back within 48 hours. He could have cancelled our booking and resold the apartment at an inflated price as hotel rooms in Madrid, due to the CL Final were going at ridiculous costs. The apartments were super clean, well appointed and Antonios business partner Javier, met us on arrival to explain everything and answer as many questions as we could through at him. I would definitely stay again!! OH ...Liverpool won 2-0!!
What a wonderful 2 nights stay at the amazing El Viso 11 Smart Apartment in Madrid.
The apartment was wonderfully sophisticated, bright, welcoming and well equipped with a number of special touches throughout the apartment which made our stay really comfortable. Really loved the old mixed with the contemporary look. Blended well together. Loved, it, loved it!!! Javier and Antonio's apartment was stunning. We really enjoyed our 2 night stay at the El Viso 11 Apartment. Javier and Antonio were great host and very Welcoming. Javier and Antonio apartment was of an exceptional high standard and would not look out of place in Kensington, London. We LOVED our stay so much at the apartment we did not want to leave!!!. We would DEFINETLY stay at the El Viso 11 apartment again.
We had a wonderful stay at this apartment. It was exactly as the photos portrayed it. Javier accommodated us to check in early, change our clothes and store our luggage which was greatly appreciated after an overnight flight. It has been 37 to 39 degrees here so we enjoyed the efficient air conditioning. A great little kitchen with a wonderful supermarket within 3 minutes' walking - get the freshly squeezed orange juice! The metro is less than 5 minutes and it is about a seven minute walk to Serrano street where all the luxury shops are located. The metro or a 20 minute walk will get you to El Cortes Inglese and on its far side, more shops and restaurants. We even walked to stadium Bernabeu but definitely quicker by Metro. We found several excellent restaurants on our own. Twenty minutes on metro to Sol but frankly there are many other more interesting areas like Santo Domingo metro stop and area. The apartment was less than 20 minutes from the airport. I would recommend this apartment and based on our experience, any of the others owned by Antonio and Javier.
El Viso Smart II, is one of the three apartments that Antonio and Javier rent in Madrid. I have stayed in all three, and my experience at the apartments has always been great. El Viso II is their new addition, a three bedroom apartment that has all of the amenities needed for a short or long term stay in the city of Madrid. The location is great, the apartment is bright and confortable, and most importantly, Antonio and Javier are very accommodating and friendly. They are reachable, helpful, and always willing to go the extra mile to ensure their guests have a pleasant stay. As compared with other places, their prices are competitive. I will most certainly stay at their apartments again.
We have rented apartments from Antonio and Javier before, and every occasion is better than the previous one. They are always available for help and support. This apartment in particular is very neat, lots of natural light (if you want you can easily make it dark), easy to maintain and with all kinds of resources (transportation, supermarkets, etc.) around.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|