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All reviews business trip business purposes comfortable room minutes walking metro station bathtub
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Reviewed February 19, 2019

Nice hotel with spacious room and cleen bathroom
Services is on the top , and breakfast very good . I enjoy the continental one with some spanish specialities
The hotel is located in business area , a little bit far from city center

Room tip: all rooms seem good
Date of stay: February 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Franck M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Félix L, Director General at Occidental Castellana Norte, responded to this reviewResponded February 28, 2019

Dear Franck,

First and foremost we would like to thank you for choosing our Occidental Castellana Norte hotel for your visit to Madrid and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all.

O!Breakfast and B-LikEat breakfasts represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.

We hope to welcome you back to our hotel in the near future for yet another great stay.

Kind regards,


Félix López Pérez
General manager

#myBarceló @barcelohoteles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2019

Hotel is fine, friendly staff,, dinner and bar are not great.
Location is very remote, business area. No alternative restaurants in the neighbourhood. Ironboard and iron not in the room but available on request

Date of stay: February 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank GrandTour11446646846
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Félix L, Director General at Occidental Castellana Norte, responded to this reviewResponded February 17, 2019

Dear guest,

We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.

We are sorry to read that our restaurante offer did not meet your expectations. Thank you for letting me know.

Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Kind regards,


Félix López Pérez
General manager

#myBarceló @barcelohoteles

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2019

It was a nice hotel , clean , comfortable rooms, beds and atmosphere, friendly and helpful staff. Would recommend the hotel for business travelers . Not sure how centrally located it was , but it with a car it was easy to get around .

Date of stay: February 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Stay22087259375
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Félix L, Director General at Occidental Castellana Norte, responded to this reviewResponded February 17, 2019

Dear guest,

Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Kind regards,


Félix López Pérez
General manager

#myBarceló @barcelohoteles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2019

Easy access by taxi from airport.Very comfortable and clean rooms. Pleasant/ helpful staff.Greeted with upgrade and news that I was VIP for the day. Included free drink and minibar. Recommended by business contact in Madrid and would definitely use again.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank AckyT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Félix L, Director General at Occidental Castellana Norte, responded to this reviewResponded February 17, 2019

Dear guest,

First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Castellana Norte hotel.

We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

kind regards,


Félix López Pérez

General manager

#myBarceló @barcelohoteles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2019

The service was beyond good. The staff of both the hotel and restaurant did everything to accommodate our every need. I highly recommend this hote. The front desk staff were knowledgeable and helpful, the servers excellent, the bathroom was clean, spacious and well designed.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank viickieRT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Félix L, Deputy Manager at Occidental Castellana Norte, responded to this reviewResponded January 31, 2019

Dear Guest,

Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Best wishes,

Marina Solanas Montero
Deputy Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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