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Traveler rating
1,024
905
377
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78
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All reviews wisteria terrace steep hill botanical gardens barbary bar iconic hotel cable car colonial feel art deco busy road lovely hotel fourth floor pool area is public areas reception staff view from the balcony lounge bar fantastic views
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12 - 17 of 2,536 reviews
Reviewed 4 weeks ago

Good hotel, the rooms were very spacious and clean. The front desk staff was helpful but not overly friendly. Good quality breakfast served in the restaurant Hotel decorations are a bit outdated and in need of an upgrade. Not many amenities such as restaurants and shops nearby.

Date of stay: October 2019
    • Value
    • Rooms
    • Service
Thank sommerhaustips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineLee-Savage, Guest Relations Manager at Rock Hotel Gibraltar, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave a review following your recent stay at The Rock Hotel - your feedback is much appreciated. We hope to have the pleasure of welcoming you back as our guest in the near future.

Kind Regards

The Rock Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

A group of us stayed here for a family wedding. I can't praise the hotel highly enough, gorgeous rooms, amazing views and fabulous staff, especially Kevin and Samara, who were so friendly and helpful!! We'll all definitely be back

Date of stay: January 2020
Trip type: Traveled with family
Thank emilycasey7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineLee-Savage, Guest Relations Manager at Rock Hotel Gibraltar, responded to this reviewResponded 4 weeks ago

Dear Emily,

Thank you so much for leaving such a delightful review following your recent visit to The Rock Hotel. We're so pleased that you enjoyed the amazing views and fabulous staff - we look forward to welcoming you back for another wonderful experience.

Kind Regards

The Rock Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Like the rest of Gibraltar, this hotel has seen better days. It is now in need serious refurbishment.
The highlights are the pool area (although it is across the road from the hotel) and the views from the bar area. The bar service is polite and efficient, but the waiters do insist on shouting to each other in Spanish, which spoils the atmosphere a bit. The restaurant menu looks good, but the cooking is very heavy handed and the presentation poor. The sea view room was small and plain (bare walls) and the bathroom is small and cramped.

Date of stay: May 2019
    • Value
    • Rooms
    • Service
Thank JNT015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineLee-Savage, Guest Relations Manager at Rock Hotel Gibraltar, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave a review following your recent visit to The Rock Hotel. We appreciate your comments and have taken them on board as our highest priority is to continuously improve our offering.

Kind Regards

The Rock Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Must say it was a stunning Hotel, with it's history back in 1932, when even Winston Churchill lived here. The Hotel is newly renovated, vit it still have it's charm.
Wonderful room with a big terrace, Good food and a fantastic breakfast. Lovely staff and especilly mr.Tachefine who was your waiter, entetainer, historyteacher and moore.. We loves yo ❤
Kind Regards from
Lars and Pia from Sweden

Date of stay: January 2020
Trip type: Traveled with friends
Thank 117larsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineLee-Savage, Guest Relations Manager at Rock Hotel Gibraltar, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave such a delightful review following your recent visit to The Rock Hotel - we're so glad you had a wonderful stay with us! Our staff will take great pleasure in hearing your comments as they take great pride in delivering such a welcoming and personable experience. We hope to welcome you back in the near future and wish you the very best in the meantime.

Kind Regards

The Rock Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed two nights mid January and were very comfortable and extreamly well looked after. Our room was not over large but it had everything you could want and the large balcony was nice to view the world going by from. Our only complaint regarding the room was the position of the toilet! It had been placed facing the wrong way in an alcove which made it difficult to use comfortably. The staff are plentiful and so attentive, also plentiful is the breakfast, everything you could wish for and all apart from eggs (which are cooked fresh) is buffet style. We ate in on the second evening, an excellent meal and not overly expensive either. Would we return, certainly and without hesitation but it’s not likely having done Gibraltar so we will leave our place for others to enjoy what The Rock Hotel has to offer.

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank addbuyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineLee-Savage, Guest Relations Manager at Rock Hotel Gibraltar, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave such a delightful review following your recent visit to The Rock Hotel. We're so pleased you had a fantastic stay, and would love to have the pleasure of welcoming you back for another guaranteed relaxing experience.

Kind Regards

The Rock Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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