We went for a long weekend. Check in was a bit problematic but overall the hotel is very good, and worth going back to.
It does need refurbishment - a bit sad in places and particularly the bathroom to our bed room needed work - a rather strange porthole in it opened onto a void in the wall! A major rebuild is going to occur so all this should be sorted out.
Management does need to set a clear standard - only one member of staff (from Nuno's restaurant which was vey good) made the effort to be personable.
The waiting staff may have been too hot in their smart black uniforms but smiling and being pleasant would have got them tips! It was the same with the staff on reception.
That said it was a good experience and worth returning too - but please management get a grip as well as rebuilding.
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- Also Known As:
- Caleta Hotel Gibraltar