My partner and I stayed here for a few nights in May. Check in was quick and easy and the room spacious and clean. However, the 'balcony' is tiny - you wouldn't get one chair out there, never mind two - and the 'sea view' really just overlooks buildings, with a glimpse of the ships in the bay now and again. The swimming pool/bathing area was ok but quite dated and could do with a revamp.
The waiter argued with us at breakfast on our first morning as he was insistent that we had not paid for breakfast - despite me having a pre-paid voucher for accommodation and breakfast. So we had to go down to reception as soon as we had eaten to prove we were not lying. In fairness to the waiter, he was only doing his job but it wasn't our fault the hotel had not correctly communicated with the breakfast staff. Being made to feel a liar in front of a room full of other guests isn't the best start to any holiday - and no apology from reception either.
The following morning in the very early hours, we were woken by the fire alarm going off so got up and followed the emergency exit signs with the few other guest who joined us. The exit route took us outside the building so that we had to re-enter via the main doors (the alarm had finally gone off by this point) but these were locked and the receptionist looked genuinely surprised to see us all. No guidance, nothing. Maybe she had her ipod on and had missed the whole thing? I'm just glad it wasn't a real fire because the lack of organisation/interest on the hotel's part was frankly frightening.
The fire alarm went off again during the middle of the next night so again, we went out with other guests only to be told we could go back up to our rooms (at least this time we were told - I'd had to ask the night before!) Annoying.
Fire alarms and breakfast bills aside, this was an ok hotel - but a couple of nights of broken sleep and no apologies from the hotel (apart from a miniscule sign which eventually went up in the lift to warn us the alarm may go off) didn't help.
- Official Description (provided by the hotel):
- A Warm welcome awaits you at the Gateway to two continents. The O'Callaghan Eliott Hotel is situated in the heart of Gibraltar's business district and tax free shopping areas. The views are magnificent and offer surprising contrasts that combine the famous Rock, Straits of Gibraltar, North Africa and Southern Spain. Soak up the Mediterranean sun at the Rooftop Pool. The Verandah bar with out door terrace is well know for it's jazz evenings on Thursday night's and live music on Saturday nights. Enjoy a meal in our 8th floor Rooftop Bistro Restaurant, while taking in the magnificent views across the Bay of Gibraltar. ... more less
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- Also Known As:
- o Callaghan Eliott Hotel
- Eliott Hotel Gibraltar
- o Callaghan Eliott Gibraltar