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Traveler rating
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5
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All reviews clean rooms comfortable hotel great hotel breakfast buffet is recommend this hotel amenities convention cathedral taxis pilgrims
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4 - 9 of 486 reviews
Reviewed May 31, 2018 via mobile

Poor. There is no coffee shop and no catering of any sort available between breakfast and six o’clock in the evening. The location is way out of town but ok for us since it was an overnight before an early flight. Should have read trip advisor more carefully.
But a 4 star hotel with no catering before 18.00? Really?

Date of stay: May 2018
Trip type: Traveled as a couple
1  Thank MikeHLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2018

Wife and I stayed for two nights as part of a Trafalgar tour group. The hotel itself was clean and modern. The location is about a couple miles from the cathedral. There is a shopping mall about halfway down the road as is a McDonald's (if you wanted fast food in the area). So we could not complain about the location at all. The hotel dining area was quite large and spacious as well. Easily handled out tour group of 45 and probably 3 more groups about the same size. We didn't really interact with the hotel personnel at all, but they were pleasant with their greetings. We would recommend and stay at this hotel again.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank southof12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2018 via mobile

We were a group of 36 pilgrims reaching the end of our relatively modest 100kms, but delighted to have one penultimate night here. Clean comfortable and welcoming - it was everything we needed and had been missing, and so we were delighted. The hotel is spacious, well designed and there's an excellent breakfast on offer.

Date of stay: May 2018
Trip type: Traveled with friends
Thank LesFlamantsRoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2017

We were received fairly, by the staff, but were not really treated well, as is our custom from other hotels. They did give us a clean room, and they have a well maintained Hotel, good clean rooms with good amenities, but their staff needs more work on their hospitality. It was not a busy week and yet we were not treated well. Also, this hotel is pretty far away from the Historical part of the city.

Room tip: Be very specific of your needs, as the Staff is not very friendly.
Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jose_Delio_Ares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2017 via mobile

I suppose this hotel got the 4 stars only because of the size of the room. For the rest, let me say maximum 2, and I'm being generous. This is why:

- Internet sucks: I'm aware that the internet in hotels is usually lame. Nevertheless, here is worst.
- The walls are paper thin. If the people on the next room move a little bit more out of the usual, the walls tremble! I don't want to know what happens on special occasions!
- the mattress is not comfortable
- I can hear everything happening next door

Therefore, booking a hotel this far from downtown Santiago for a price similar to a two star in there: go to downtown Santiago.

Date of stay: September 2017
Trip type: Traveled as a couple
Thank ichhei_ewaldom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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