We stayed here for one night at the end of September. The hotel itself is very large, and the rooms are basic but clean and comfortable. Our room was quite noisy we were woken up several times by doors banging and people shouting but I suppose this is always a risk with big touristy hotels. The location is as central as you can get being adjacent to the cathedral and everything is on your doorstep. The room was good value and we would have probably have scored this hotel more highly if it had not been for the poor customer service. The reception desk was under-staffed but what was most shocking was the left luggage arrangements. In most places we stayed hotels offered us a secure place to leave our bags for a few hours after we checked out. So did this hotel or so we thought.......we left our bags with reception and went off to explore for a few hours before collecting them to catch the train. On collection I was shocked as when I asked for my bags the receptionist just allowed me to walk into the left luggage room unattended to help myself. What's more our bags had all been opened and searched. Thank goodness we did not have anything valuable inside. We alerted the girl at reception but he seemed rather under-whelmed. DO NOT LEAVE YOUR BAGS UNATTENDED HERE. It's a theives paradise!!!
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- Also Known As:
- Hospederia San Martin Pinario Hotel Santiago De Compostela