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“5 star welcome at a 1 star hotel”
5 of 5 bubbles Review of Hotel El Cid

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Hotel El Cid
Ranked #5 of 41 Hotels in Sitges
Palm Springs, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“5 star welcome at a 1 star hotel”
5 of 5 bubbles Reviewed September 4, 2013

Great value for a great location. Even with my early arrival, the reception did everything possible to get my room ready; when I 'suspected' being on the street might be a little noisy, the manager assured me we had one of the best rooms (without pool view), since it was on the top floor with a huge balcony. SO glad I listened!

Then on day 2, as we left for the beach, everyone wished my partner a Happy Birthday... must have noticed his birth date on the copy of his passport! Imagine our surprise when a bottle of CAVA greeted us on our return from the beach--a birthday gift from the management!

Rooms were cleaned daily; linens changed as well.
Excellent breakfast offerings--until noon, so sleeping in didn't mean missing breakfast.

Overall a very nice experience.

Room Tip: 317 has huge balcony overlooking the pedestrian street; little or no street noise
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HALSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel El Cid, responded to this review, September 4, 2013
Thank you for your great review and for taking the time to post it on Trip Advisor, it's certainly appreciated! We're also pleased that your holiday in our beautiful country went so well and we were happy to be able to contribute to that.
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849 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Manchester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 1, 2013

I have stayed at El Cid three times before and have always had a fantastic stay. This year I came with a group of 7 for a friend's special birthday celebrations. Everyone was impressed and all said they would stay again. It's a hotel with a real character of its own and our room for three was a great size with a big roof terrace. Perfect for some al fresco beers and an interesting view. Rooms are very clean, as is the whole hotel.

Every single member of staff on reception was so friendly and helpful and Tony went out of his way to make sure we were all enjoying our stay especially after one our party unfortunately had her purse stolen whilst getting on the train from the airport. (Spanish police were brilliant in dealing with this but I'd recommend taking the bus to/from the airport which is very easy). The pool is great and watching the antics going on poolside was often better than an episode of Big Brother, particularly helped along with a very reasonably priced (and tasting) 2.50 euro bottle of cava from the shop round the corner.

El Cid is perfectly situated for getting round the rest of Sitges and we had some great nights at El Piano bar just round the corner and outside Parrots and Rubys 5 minutes away. We enjoyed lots of great meals around town (El Castell and Guru are fab) including two using the menu deal El Cid has with El Rincon de Pepe on the seafront where the service and food were again excellent. All this and a free glass of cava thrown in at the sister hotel El Platjador with a beautiful view over the sea.

I am already looking forward to our next time at El Cid and would recommend it to anyone for a basic but thoroughly enjoyable stay in fabulous Sitges. Roll on 2014.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JonnyRoper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel El Cid, responded to this review, September 1, 2013
Thank you, high praise indeed! And a big thanks you for taking the time to post a review. It´s great to see at guests again, we will work as hard as we can, to see you next year keeping up with the effort and illusion for making your stay in SITGES unforgettable. Thank you again!
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London, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed August 31, 2013

This was our first stay at the El Cid, although we already knew of the hotel. The staff are friendly and welcoming, also helpful and considerate - especially as I also had my wallet pickpocketed on the train from the airport - PLEASE DO TAKE CARE ON THAT TRAIN - BUSKERS & PEOPLE LOITERING BY THE DOORS. The Monbus is a better bet from Terminal 1! We had a room on the 4th floor with terrace overlooking the pool, which was fabulous, & even had a view of the sea and the church. The room was simple but fine, although the bed was rather dominant in the space. Bathroom fine, and the shower unit has obviously been recently upgraded. Air-con in the room a godsend. The walls are rather thin, which means you can hear a lot of what your neighbours are doing, including rowing at 5 in the morning.
The big attraction of the hotel is the pool, which is lovely anyway, but also depends on the guests currently staying at the hotel. They have a number of rules to using the pool - they could also add a ban on playing music!
The breakfast buffet is abundant - with full english if you need it - not bad! A great help here would be a toaster (the existing grill takes hours) and a new brand of coffee beans for the coffee machine - or maybe a new coffee machine?
The location is very good - a couple of minutes into the centre, but far enough away to have the feeling you get out the hubbub when you go home at night (I have friends who have stayed bang in the middle of town, and not got a wink of sleep). Also around the corner from the best restaurant in town - Komokieras.
Another nice touch is the jug of lemon cordial in the foyer!
We will go again! Reading some of the reviews here, it seems to be a good tip to book well in advance - you can request the kind of room you want. We booked through Travel Republic, and got the type of room we wanted & at a good price.
Highly recommended!

Room Tip: Book well in advance to the room you want and the best deals!
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel El Cid, responded to this review, August 31, 2013
Thank you for posting a review, it's really appreciated.
We are very pleased that you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 15, 2013

Just got back from a brilliant week at El Cid. Very welcoming and helpful upon arrival (especially as one of our party had been pick-pocketed on the train; beware of mini-flash-mobs on trains, especially if people loiter weirdly by the doors!). The staff at El Cid couldn't have been more helpful. Hotel very clean, and pool was nicer and larger than appeared on the pictures I had seen. Breakfast was great. Good choice, with hot (English breakfasty) food available. Great that breakfast available until 12pm; especially if out the night before! Pleased that ironing facilities were available upon request.
Cannot recommend enough. Looking forward to a return trip next year :-)

Room Tip: Best rooms are balconied, looking over the pool.
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bennett-Steele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel El Cid, responded to this review, August 16, 2013
Thank you for your wonderful review and for taking the time to post it, it's very much appreciated!
We are very pleased that you enjoyed your stay in Sitges.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 11, 2013

Stayed here twice no and I'm returning in September. Yes it's basic but you get what you pay for, at the end of the day you're on holiday so all you need is a bed and a bathroom. The rooms are slightly on the small side, however they are clean and have everything you would expect for the price. The breakfast continues to improve, with them now offering hot food....and of cause the complimentary cava at breakfast sets you up for the day or offers you the hair of the dog if needed!
The staff are what makes this place.....Tony and his team are great and go out of their way to ensure that you have a great stay. The location of the hotel is ideal, it's a 5 minute walk from the station and also a similar distance from the main night life area. The pool area is clean and quiet.

  • Stayed June 2013, traveled solo
    • Value
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Helpful?
Thank brasserie109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel El Cid, responded to this review, August 11, 2013
Thank you very much for having found time to write a review of Hotel El Cid of Sitges. Many thanks for your appreciation to the result of the efforts of workers in the Hotel, they worry that everything is to your liking and have a memorable stay in Sitges.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 9, 2013 via mobile

This is the ideal hotel located a few minutes from the railway station. All the staff that I came into contact with were fantastic and couldn't do enough for you. There no pretention of being a 5* hotel, it is a fabulous example of a clean and well run 1* hotel. I will definitely be back there again. Thank you to all the staff.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel El Cid, responded to this review, August 11, 2013
Thank you for your lovely review and for taking the time to post it on Tripadvisor.
Take care and we hope to see you next time you’re in Sitges.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hull
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 3, 2013

Just had a wonderful week at the El CID in Sitges. This was our second stay and we could not fault a thing. Don't be put off by its one star rating. This hotel is clean, friendly and service is great. It is also very close to the Sitges nightlife. We will definitely be staying here again. Thank you to all staff for a wonderful stay.
Simon and John

Room Tip: A pool room is recommended.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TardisHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel El Cid, responded to this review, August 3, 2013
Thank you for posting a review, it's really appreciated.
We are very pleased that you enjoyed your stay with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel El Cid

Property: Hotel El Cid
Address: C/ San Jose 39, 08870 Sitges, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Sitges
Amenities:
Beach Free Breakfast Swimming Pool Airport Transportation
Hotel Style:
#1 Best Value Hotel in Sitges
#5 Family Hotel in Sitges
#5 On the Beach Hotel in Sitges
#8 Romantic Hotel in Sitges
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel El Cid 1*
Number of rooms: 77
Reservation Options:
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Also Known As:
El Cid Hotel

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