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Hotel Platjador
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Reviews (1,920)
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All reviewsrooftop barfree tea and pastriesspa poolafternoon teasea viewsea frontfresh lemonadeuntil noonlittle extrashuge bedfifth floorfree glass of cavawelcome drinkfantastic hotelthree staropposite the beachfantastic breakfast
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Reviewed October 4, 2013

Despite visiting Sitges for the past 20 years I had never been successful in getting a room at the Platjador until last week. It is as everyone has previously commentated a superb 3* hotel with many nice little extras.
I booked a room at the rear which didn't have as dreary a view as I'd anticipated, it was very quiet and I would happily stay in one of these rooms again if I was unable to book a room with a sea view. Rooms at the rear on the first floor do seem to lack privacy as people around the pool cam look directly into the rooms. The room was perfectly adequately furnished and the bed was suberb being fitted with a memory foam mattress.
The breakfast is superior to anything I've had in any other Sitges hotel and the fact that it is served until midday is a huge bonus. The range of food on offer is truly amazing.The bar area on the 5th floor is a suberb place to sit of an evening or indeed on a day when the weather is not perfect.
I would certainly return to this hotel.

Room Tip: Rooms at the rear on the first floor lack privacy, equally some rooms on the 4th floor at the front are overlooked from the bar.
  • Stayed: October 2013, traveled with friends
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Thank cymro2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel Platjador, responded to this reviewResponded October 7, 2013

We would love to have you come and stay with us again, thank you for your compliments and for taking the time to post a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2013

We went to Sitges for the last few days of our honeymoon. This is a very good hotel that is located right by the beach. It has a great roof top bar to enjoy a glass of Cava or 2! Breakfast, as people have said before, is plentiful and available until midday, which means no rushing in the morning which is a real benefit. The staff here were all brilliant and helped with any of our questions. We ate once at the restaurant and we were impressed with the quality of the food for the price. Our room itself, although large could of done with a little TLC, to smarten it up.

My only slight negative point was the extraction system in the bathroom. The extraction system seemed to be connected to other bathrooms and other guests were smoking in their bathroom and it came through into ours. We would of expected guests to smoke outside and this was not really the fault of the hotel but it still was annoying.

We would recommend to anyone going to Sitges for the great staff, roof top bar, breakfast and restaurant!

  • Stayed: September 2013, traveled as a couple
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Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel Platjador, responded to this reviewResponded September 27, 2013

Thank you for your review and your kind remarks. We have a lot of Honeymoon couples to stay and we are really thrilled to have the chance to make their stay special!
We are happy that worked for you too.
All the best for your life together.

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Reviewed September 27, 2013 via mobile

The hotel has a super sea front location and is a short (10 min) downhill walk from the railway station. The staff on reception were extremely friendly, welcoming and helpful. I had trouble with the room safe and this was sorted very quickly. We had a rear facing bedroom with a balcony overlooking the spa pool area. The room was spotlessly clean and spacious and very quiet and tranquil. It had a terrific spa shower and also offered a fridge (the complimentary water was really welcome)a flat screen Tv with a wide range of programmes and tea and coffee making facilities. The breakfast was extensive and catered for a wide variety of tastes, the big plus was it was available throughout the morning. The afternoon tea was also a lovely extra at no additional cost. The spa pool allows you to relax in quiet sun kissed surroundings and simply adds to a great experience. We will have no hesitation in staying here again.

  • Stayed: September 2013
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Thank Bernard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel Platjador, responded to this reviewResponded September 27, 2013

Thank you for your wonderful review and for taking the time to post it, it's very much appreciated!
We are very pleased that you enjoyed your stay in Sitges.

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Reviewed September 27, 2013

Stayed here for 10 nights,the room overlooked the seafront and despite the bear village being opposite for part of our stay was well soundproofed against noise from the front.The rooftop bar has a great view and a special mention to the staff up there who were always very helpful and friendly.A great choice at breakfast,something for every taste.The room was clean and comfortable and the bed vey comfy.Look forward to staying again sometime in the future.

  • Stayed: September 2013, traveled as a couple
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1  Thank padsmcginty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel Platjador, responded to this reviewResponded September 27, 2013

Thank you for your great review and for taking the time to post it on Trip Advisor, it's certainly appreciated! We're very pleased you enjoyed your stay with us.

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Reviewed September 25, 2013

We have been going to Sitges for over 20 years and love it.

We have been staying at the same hotel but decided to try something else just to be different and we are glad we did!

Pluses-
Location. Best location in town. Right across from beach in picturesque location near restaurants and shopping
Room. Wonderful, comfortable room with heavenly mattress and multiple large comfy pillows. Bathrooms had modern message showers with ample hot water. Bathrooms were a little small
Breakfast. Marvelous. What a large choice of items including eggs and omelets made on demand. Different cereals, sweets, fresh fruit, everything you could think of served attractively with a ready staff until noon ever day.
Staff. Helpful and courteous. They welcome you with a glass of lemonade!

Negatives
Cleaning. The hotel, restaurant and rooms were cleaned to a very high standard. We made sure that we were out of our room during our scheduled cleaning time during our stay of 12 days. During the first 10 of these days, no one came to clean our rooms, despite the request sign on the door for 4 different days. The 5th time this happened, we finally went to the front desk to make a complaint and our room was cleaned immediately. But the next day, our room was skipped again!
Another complaint is the cleaning carts, buckets and mops that were left out in the halls all day and night for over 50% of our stay. I travel a lot, and usually cleaning supplies are present in the halls only when they were cleaning the rooms. Here, while they were sometimes absent, the majority of the times, here sat the cleaning carts, multiple buckets and mops askew from morning, all day and through the night. Can't the supervisors see this? Obviously it was no secret and evident to all. It certainly took down the tone of the entire establishment and looked rather shabby. This needs to be fixed or someone is not doing their job.

Despite this, given the good service, the excellent value and the great location, I will give them one more try next year.

  • Stayed: September 2013, traveled as a couple
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1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaSitges, Gerente at Hotel Platjador, responded to this reviewResponded September 27, 2013

Thank you for spending the time for your review and wonderful comments, we’re really appreciated. And please forgive us, as for the cleaning service, we have the cleaning apparel out at the hall during the scheduled time of the service, and during the evening we perform a change of bath towels in all the rooms so they use the cleaning carts as well. There is no excuse of leaving any cleaning cart away but we are going to check it and we will amend the mistakes if that is case, so it will not happen again.

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