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“A good hotel, at an excellent location.”
Review of Hotel Subur

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Hotel Subur
Ranked #12 of 38 Hotels in Sitges
New York City, New York
Level 1 Contributor
4 reviews
“A good hotel, at an excellent location.”
Reviewed November 25, 2013

I've stayed at this hotel a couple of times before, so knew to expect clean rooms, plain décor, and friendly service. The location is excellent.
I noticed a few other reviewers complaining about noise, and while other times I did not experience it, this time I did, perhaps because this time my room was facing the street, and late at night there seem to be lots of young people hanging out still partying on the street.
I would still stay here again, regardless, for the reasons listed above. Also, the rate was very reasonable.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYC_Eva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsubur, Assistant Manager Hotel Subur Sitges at Hotel Subur, responded to this review, January 7, 2014
Dear NYC_Eva,

Thank you for write your opinion about your stay at our Hotel. Your review is very important to us and we value your comments regarding rooms and services.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us again!

Sincerely,

Isabel Muñoz
Assistant Manager Hotel Subur Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,002 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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English first
Poole, United Kingdom
Level 4 Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 21, 2013

Hotel is very central to all the beaches, fairly close to the railway station. Had a great room on the 5th floor, very spacious with a great terrace had 2 double beds in room with plenty of space round them and a small fridge, but no tea and coffee facilities. Not too noisy as not many rooms on the 5th floor, just some guests not being considerate, but that happens in lots of hotels unless you are spending big money. Breakfast is good and service is ok. Asked for iron and board and this was delivered quickly. A/C in the room was good and quite. This was my 2nd visit to the hotel last being in 2012. Am thinking of returning in 2014

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mikecasban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsubur, Assistant Manager Hotel Subur Sitges at Hotel Subur, responded to this review, January 7, 2014
Dear mikecasban,

Thank you for share your review about your stay at our Hotel. Your opinion is very important to us and we value your comments regarding rooms and services. Thanks for your tips about Penthouse Rooms (5th floor).

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us!

Sincerely,

Isabel Muñoz
Assistant Manager Hotel Subur Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 12, 2013

A tad late review but still I am a busy man (sorry).

We stayed here in June 2013 whilst gay pride festival was on in Sitges. The hotel is in a central location right on the beachfront. Easy access for the train station and bus stops for trips to the airport or Barcelona.

The rooms are ok with air conditioning. Make sure you either get a terrace (balcony) or a seaview room as they are better. The penthouse rooms have a small fridge but no rooms have tea / coffee facilities which is typical of Spanish hotels of this grade.

The hotel is generally quiet and the staff are always accomondating and helpful. You do need to ask for an iron and ironing board but they are brought to your room quickly and without a fuss.

This is a typical 3 star Spanish hotel - don't expect luxury's but then again it is clean and the staff helpful.

You do get some noise from guests in the hotel but it's old and the soundproofing could be better although in saying that some guests should have more respect for others anyway.

Overall for the price this hotel is perfectly adequate for the price paid

Room Tip: Go for a seaview if you can afford or can get one and I would always recommend the penthouse rooms
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KevinAl52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsubur, Assistant Manager Hotel Subur Sitges at Hotel Subur, responded to this review, November 15, 2013
Dear KevinAl52,

Thank you for share your opinion regarding your recent stay at our Hotel. Your comments are very important to us and we value your opinion. We will continue to work in order to improve the customer experience in our Hotel. We hope to see you again in next edition of Sitges Gay Pride.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us!

Sincerely,

Isabel Muñoz
Assistant Manager Hotel Subur Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
1 review
Reviewed November 12, 2013

Stayed here in Oct half term with my son and four friends had a lovely time hotel staff were great rooms were great cleaned every day shower hot could not ask for more hoping to book next Oct again and stay for a week instead of 5 days.

Room Tip: We had a side room with a view of the sea was happy with that.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 700Dec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsubur, Assistant Manager Hotel Subur Sitges at Hotel Subur, responded to this review, November 12, 2013
Dear 700Dec,

Thank you for share your opinion regarding your recent stay at our Hotel. Your comments are very important to us and we value your opinion.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us!

Sincerely,

Isabel Muñoz
Assistant Manager Hotel Subur Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
helsinki
Level 6 Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 8, 2013

Hotel is near beach and restaurants, about 10 min walk to train.Location in very good. Rooms basic, but clean. Beds are hard and a bit old.Soundproofing is not the best thing, but not much noise from other rooms in this time on year. Rooms small, take seawiev if you can, it is fine!

Room Tip: Seawiev is a must! Higher is better.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jupihupi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsubur, Assistant Manager Hotel Subur Sitges at Hotel Subur, responded to this review, November 12, 2013
Dear Jupihupi,

Thank you for share your opinion about our Hotel in Tripadvisor. Your feedback is very important to us and we value your comments. We want to apologise about the noise problems, is clear that one of our worst points is the noise, we’ll try to improve our Hotel in the future and solve this problem.

If I can provide you any assistance, please don't hesitate to contact us directly by phone or e-mail. I hope you’ll reconsider your position and we have another chance to offer you a better experience in the future in the Hotel.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sitges hotels

Auckland, New Zealand
Level 6 Contributor
815 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed November 3, 2013

I booked here because Platjador was full. We had a balcony with barely a sea view. the walls are paper thin and there was noise the entire night. In addition there was noise from the street. The staff was unresponsive and not pleasant. they did not appear to enjoy working here. The bathroom was miserable. the beds uncomfortable.
Go anywhere else.

Room Tip: if for some reason you have to stay here get a room that faces away from the beach
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waiake1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsubur, Assistant Manager Hotel Subur Sitges at Hotel Subur, responded to this review, November 12, 2013
Dear applejuice12,

Thank you for completing the survey regarding your recent stay at our Hotel.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we'll be using the feedback you gave us to implement improvements to ensure we could offer a better experience for guests in the future. We want to apologise about the noise problems, is clear that one of our worst points is the noise, we’ll try to improve our Hotel in the future and solve this problem.

If I can provide you any assistance, please don't hesitate to contact us directly by phone or e-mail. I hope you’ll reconsider your position and we have another chance to offer you a better experience in the future.
Sincerely,

Isabel Muñoz
Assistant Manager Hotel Subur Sitges
Grup M.A. S.L
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester UK
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2013

Staying for a week.. Lovely hotel, great location on the seafront, nicely appointed rooms, very clean and well presented.. Staff are very helpful, professional and make you feel welcome. I would certainly recommend the Subur to friends and will definitely be coming back..

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chadshill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hsubur, Assistant Manager Hotel Subur Sitges at Hotel Subur, responded to this review, November 12, 2013
Dear Chadshill,,

Thank you for share your opinion regarding your recent stay at our Hotel. Your comments are very important to us and we value your opinion. Thanks for the nice comments about room, staff and location.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us!

Sincerely,

Isabel Muñoz
Assistant Manager Hotel Subur Sitges
Grup M.A. S.L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Subur

Property: Hotel Subur
Address: Passeig de la Ribera s/n, 08870 Sitges, Spain
Location: Spain > Catalonia > Province of Barcelona > Sitges
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Sitges
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Subur 3*
Number of rooms: 95
Official Description (provided by the hotel):
Located in the hearth of town, the Hotel Subur in Sitges offers an unbeatable location, comfort, service and atmosphere. Next to the famous "Calle del Pecador", in the historic and commercial center, waterfront parallel to the main beaches, participating in the character and charm of the people of Sitges, this is the privileged place where you can find the Hotel Subur. ... more   less 
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Also Known As:
Subur Hotel Sitges

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