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Urh Sitges Playa Hotel
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Reviews (438)
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All reviewssan sebastian beachsea viewupgraded to a suitemins walk awayseen better daysfilm festivalgood sizevisit barcelonabath showerbeach barperfect locationswimming poolvery nice hotelbeach towelsper daypastriesbreakfast was excellent
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Reviewed August 24, 2012

Just returned from a 5 night stay at the San Sebastian Playa. We were very pleased with our pool-view room! It was spacious, clean, loads of storage space, nice bathroom, complete with complimentary toiletries. The hotel staff were extremely pleasant and knowledgable about Sitges and went out of their way to explain to us where the local Fiesta was taking place and the best places for us to go in order to appreciate it! Nothing was too much trouble for them.
The pool are was very pretty and shaded in the afternoon, which was a blessing as the weather was incredibly hot when we were there! BUT........because there are so many trees around the pool, and the humidity was so high......we were badly bitten on our first day.......so we chose not to use the pool area again, which was a shame! We had breakfast included in our stay and it was good......good choice of hot and cold food, replenished regularly.
There are plenty of bars and restaurants close by to the hotel, and many really lovely back streets to take a walk around and stumble across some traditional tapas bars. We really enjoyed our stay and would definitely stay here again if we return to Sitges.

  • Stayed: August 2012, traveled as a couple
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3  Thank Smilinglady52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanSebastian, Director de Relaciones Públicas at Urh Sitges Playa Hotel, responded to this reviewResponded August 29, 2012

We are very grateful that you had a pleasant stay at our Hotel San Sebastian Playa Hotel.

Your feedback is very valuable to us and has been shared with the departments concerned. This allows us to continually enhance our services.

We hope to see you again.

Thank you very much.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

We stayed at the hotel for 9 nights in August and received the best service from the staff that we have received anywhere in the world (and I travel a lot for work and pleasure). My husband was waiting for results from a critical medical condition and having told the staff, they gave us a wonderful quiet room, made arrangements for us for restaurants and concerts and did everything they could to make this the most memorable of holidays. The suite we had was wonderfully comfortable,had all the amenities and we loved the fresh beach towels everyday. We could choose between the beach or the pool or 'chilling' in our room. we cannot thank the staff enough for their kindness and helpfulness. World class service!! Thank you. Liz and barry from the UK

  • Stayed: August 2012, traveled as a couple
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2  Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanSebastian, Director de Relaciones Públicas at Urh Sitges Playa Hotel, responded to this reviewResponded August 28, 2012

We are very grateful that you had a pleasant stay at our Hotel San Sebastian Playa Hotel.

Your feedback is very valuable to us and has been shared with the departments concerned. This allows us to continually enhance our services.

We hope to see you again.

Thank you very much.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2012

The hotel is conveniently located on the beach promenade, about a ten minute walk from the center of Sitges in one direction or the port in the other. The staff is helpful with restaurant recommendations and directions for beaches, shopping and nightlife.
Since Sitges is such a lively town at night, the location and quiet is welcome. There is a nice pool in the back, or there own beach right in front of the hotel. Since this is the Mediterranean, the pool is not used much. Towels to take to the beach are given out daily at the front desk.
The room is nicely appointed. My only beef being the design of the shower, which has just one piece of glass on the tub, making it impossible not to get water all over the bathroom floor.
Sitges is a fun and friendly town with fabulous beaches, restaurants and many gay bars.

Room Tip: If it says "lateral sea view" you are facing the side street, but can look over at the sea from the side.
  • Stayed: August 2012, traveled as a couple
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1  Thank RD70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanSebastian, Director de Relaciones con Clientes at Urh Sitges Playa Hotel, responded to this reviewResponded August 21, 2012

We are very grateful that you had a pleasant stay at our Hotel San Sebastian Playa Hotel.

Your feedback is very valuable to us and has been shared with the departments concerned. This allows us to continually enhance our services.

We hope to see you again.

Thank you very much.
Best regards,

Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2012

I had booked the hotel online from hotels.com and asked for a room with a sea view. Upon arriving - I was told at the front desk that sea view had two variants; one that was lateral, which faced the side of a building or a sea view that faced that actual damn sea. I was told that my 100 euro a night was only for sea view "lateral view" - this was not on my booking!!

Furthermore, if you are coming to Barcelona - do not come to Sitges unless you are with someone - because, Sitges is one of Europe's biggest GAY RESORTS. Hence, for the heterosexual crowd - not much fun :-( except for looking at the beach.

San Sebastian Playa Hotel => Crooks

Room Tip: Make damn sure you have in writing that the sea view is the damn sea view or you will be put in a room viewing a hole in a wall - not pleasant!
  • Stayed: May 2012, traveled on business
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3  Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanSebastian, Director de Relaciones Públicas at Urh Sitges Playa Hotel, responded to this reviewResponded July 30, 2012

Dear Customer,

We received your comment regarding your stay at Hotel San Sebastian. You are right in your comment and accordingly we detect a content error in the web site you book through.

That web site published that the Superior lateral sea view has a sea view, although the same room name specify: lateral sea view room. This content has already been amended to avoid the same bad experience to others guests.

We are very sorry for your bad experience and we hope to amend this matter in a future reservation if you wish. Our mission is making your holiday unforgettable and we work day after day to improve this matter.

We would like to inform you that you paid an extra amount for an upgrade to Deluxe room.

Finally thank your comments that help us to improve our service.
Best regards,

Quality Service department

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Reviewed July 17, 2012

We came to Sitges on our honeymoon after a Mediterranean cruise. We booked the San Sebastian Playa hotel because it was right on the beach, and that was not a lie. It is on San Sebastian beach, which, although it's not the "main" beach in Siges, still has a lot of life. The walk to the downtown area was very easy- about 5 min- and there were several excellent bars and restaurants right near the hotel. We did not try the restaurant in the hotel.
The rooms were clean and fairly spacious, and the staff was polite and helpful. They have maps in the lobby and even a laptop computer to check your email. Also free wifi in the rooms.
Our main concern was the AC- even though we turned it all the way down and asked the front desk, it never got cool in the room. It was very hot while we were there- the beginning of July- but still- it shouldn't matter. It made for a few very uncomfortable night's sleep. Also the walls are very thin- you hear ever door slam, every furniture move, everything on the patios, and our room a "beach view" was facing another apartment building. I would ask for a pool view to not be on the noisy beach side.

  • Stayed: July 2012, traveled as a couple
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Thank hkl213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSanSebastian, Director de Relaciones con Clientes at Urh Sitges Playa Hotel, responded to this reviewResponded August 21, 2012

We are very grateful that you had a pleasant stay at our Hotel San Sebastian Playa Hotel.

Your feedback is very valuable to us and has been shared with the departments concerned. This allows us to continually enhance our services.

We hope to see you again.

Thank you very much.
Best regards,

Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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