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“Great location, average hotel”

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Hotel Subur Maritim
Ranked #9 of 40 Hotels in Sitges
Reviewed June 1, 2013 via mobile

Sitges is a very nice place and this hotel is right along the sea! The views and location is awesome but the hotel room was small and under the bed was really dirty. Staff were excellent and gave information about anything we wanted to know. They even called a cab for us when needed

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank MandyRoo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburMaritim, Assistant Manager at Hotel Subur Maritim, responded to this reviewResponded June 4, 2013

Dear MandyRoo2,

Thank you for share your comments regarding your recent stay with us. Your feedback is very important to us and we value your opinion. By telling us what you liked and how we can improve, you're helping us to offer a better experience for you and other guests in the future. About the problems with the bed will be very helpfull for us if you can send us an e-mail with more details about your stay (room number, dates, etc..) in order to take mesures to prevent this inconvenience in the future.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us.

Sincerely,

Isabel Muñoz
Assistant Manager Best Western Hotel Subur Maritim 4* Sitges
Grup M.A. S.L.

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299 - 305 of 712 reviews

Reviewed May 23, 2013

My wife and I have just returned from the Best western Hotel Sitges. The Hotel in situated a 10 minute walk from the centre of town. Its a beautiful walk along the seafront which we really enjoyed taking during the day and evening. The hotel is beautiful, clean, well maintained, rooms neat, tidy, bathrooms well equipped, really everything you need. The hotel pictures do not really do it justice. Plasma on the wall with good range of channels and a mini bar. Bathroom has shampoo, shower gel, soaps and hairdryer (save you bringing through the 100ml liquid restriction at airport). I had contacted hotel to ask for a cheeky sea view, hotel contacted me back quickly to say none available as hotel fully booked. On arrival however, room with sea view became available and they gave it to us, sums the hotel and staff up. The hotel is a really good 3 star hotel in UK, best way to describe guys. The price was fantastic and worth every penny, shop about. Hotel has best pool in Sitges, I looked for hours to find a great sized outdoor pool, also the beach and sea across the road, what more could you want.
Sitges itself is a beautiful town, super clean, relaxation the key word and 35 minutes by train from airport. Lovely restaurants, bars to people watch, nice food. Will go back again and certainly stay at The Best Western Subur Maritim.

Room Tip: Cheeky ask for a sea view never does any harm, lovely to people watch and enjoy evening drink.
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  • Stayed: May 2013, traveled as a couple
    • Value
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Thank craig m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburMaritim, Assistant Manager at Hotel Subur Maritim, responded to this reviewResponded June 4, 2013

Dear craig m,

Thank you for write your opinion about your recent stay at our Hotel. Your feedback is very important to us and we value your comments. By telling us what you liked and how we can improve, you're helping us to offer a better experience for you and other guests in the future. Thank you for your nice comments regarding our stablishment!

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us.

Sincerely,

Isabel Muñoz
Assistant Manager Best Western Hotel Subur Maritim 4* Sitges
Grup M.A. S.L.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013 via mobile

Fantastic little hotel in great location. Friendly staff and clean rooms. Free breakfast! This hotel has an amazing pool, just steps from the ocean and 12 minutes walking to the action of Sitges!
We will be back as there is no other place to stay!
Everyone knows and understands English too!
Well done

  • Stayed: May 2013
    • Value
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Thank Phillip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburMaritim, Assistant Manager at Hotel Subur Maritim, responded to this reviewResponded May 17, 2013

Dear Phillip L,

Thank you for share your opinion regarding your recent stay at our Hotel. Your comments are very important for us and we value it. By telling us what you liked and how we can improve, you're helping us to offer a better experience for you and other guests in the future.

Thank you for your nice comments about our staff, rooms, pool, etc..

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us.

Sincerely,

Isabel Muñoz
Assistant Manager BEST WESTERN Hotel Subur Maritim 4* Sitges
Grup M.A. S.L.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

Apologies for the late review, stayed in June 2012. Not a bad hotel, after searching for a hotel with a good pool in Sitges in 2012. A good 15 minutes walk on the promenade to the Centre. Excellent pool. The room quality was average, however, the price/value well compensates for that.... Away from the hustle of the Town Centre. Overall a very enjoyable experience..... The restaurant could easily be considered as slightly overpriced, however, not over the top like some of the places in Sitges I have been to....

  • Stayed: June 2012, traveled with friends
    • Value
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Thank German L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburMaritim, Assistant Manager at Hotel Subur Maritim, responded to this reviewResponded May 17, 2013

Dear German L,

Thank you for write your opinion about your stay last year at our Hotel. Your feedback is very important to us and we value your comments. By telling us what you liked and how we can improve, you're helping us to offer a better experience for you and other guests in the future.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us.

Sincerely,

Isabel Muñoz
Assistant Manager BEST WESTERN Hotel Subur Maritim 4* Sitges
Grup M.A. S.L.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2013

For the price you cannot beat this place. It was perfect, great room, great staff, very welcoming and very clean. We stayed here 3 nights and could not have asked for more! It is about a 10-15 minute walk into town but you can walk right along the beach and it is beautiful. Our airline lost our luggage and we never got it while we were in Spain but the hotel staff let us borrow two power converters and pointed us to where we could find reasonable clothes and offered clothes washing services for us. They really made what was a frustrating time for us and our airline trying to find our luggage much better. They helped us make phone calls as well as we did not speak spanish very well or catalon. We booked this hotel via Expedia and would highly recommend it. There is also a bus that leaves from Barcelona airport to Sitges twice an hour and it's second stop in Sitges is about 5 minutes from the hotel so highly recommend that over the train which is about a 25 minute walk with your stuff. Would stay here time and time again!

Room Tip: You can ask for an ocean view room and one on the top floor and they will do whatever they can to ge...
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  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Josh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburMaritim, Assistant Manager at Hotel Subur Maritim, responded to this reviewResponded May 7, 2013

Dear Josh W,

Thank you for write your comments about your stay at our Hotel. Your feedback is very important to us and we value your comments. By telling us what you liked and how we can improve, you're helping us to offer a better experience for you and other guests in the future. Thanks for your nice comments about our Hotel Staff!

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us.

Sincerely,

Isabel Muñoz
Assistant Manager BES WESTERN Hotel Subur Maritim Sitges
Grup M.A. S.L.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

have just returned from an 11 night stay in Sitges. This is our 2nd stay at this hotel, last October we booked in at the last minute after deciding to extend our villa break.

This time around we booked Suite Xeloc which was well proportioned with large Terrace overlooking the seafront and promenade. Yes the room could do with some updating but it has a charm of its own and gave us the space our family of 4 needed. The Suites have a seperate access from the main hotel rooms and are in the original building which has some lovely features. Our bed was the most comfortable bed I have ever slept in and I intend to ask where the mattress is from!! the children slept on sofa beds in the lounge area and said they were really comfy too.

The main reasons for staying here are the staff and the location. All of the staff and friendly, helpful and do their best to make your stay enjoyable, from the reception staff, through to the waiters/waitresses and housekeeping. A special mention goes to Isabel on reception who was a star during our stay.

The hotel is in a great location at the Terramar end of Sitges. It is a short 5 minute walk into the town along the gorgeous promenade but far enough away from the bars/restaurants so as to be quiet. The beach directly opposite is small and perfectly formed. If you prefer to lay by the pool then the Subur Maritim's is a good size with loungers all around and an outdoor bar for refreshments.

We were B&B and took breakfast at the hotel each day. A good Continental selection which was constantly refreshed. We were very late to breakfast one morning and although we were the only people in they still refreshed the pastries and fruit. There is also free coffee and tea available in reception 24hours.

We had room service on one occasion, it was quick and well prepared. We did not eat in the hotel restaurant but it seemed well attended most lunchtimes and evenings

This hotel is a good 4 star, in a great location with helpful and friendly staff. Pick your room wisely and if you can, pay a little extra for the better positioned rooms and suites.

We will be visiting again

Room Tip: get a room with a seaview as location is one of the main positives of the hotel. The suites are ver...
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  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aletia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburMaritim, Assistant Manager at Hotel Subur Maritim, responded to this reviewResponded April 29, 2013

Dear Aletia R,

Thank you for write your opinion about your recent stay at our Hotel. Your feedback is very important to us and we value your comments. By telling us what you liked and how we can improve, you're helping us to offer a better experience for you and other guests in the future. Thanks for your nice comments about our staff, specially thanks from Isabel. Regarding the bed, you can find information about the mattress in COCO-MAT website, our Suites are equipped with this type of beds.

If we can be of assistance in the future, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to comment on Tripadvisor. I hope that you will enjoy again in your next stay in Sitges with us.

Sincerely,

Isabel Muñoz
Assistant Manager BES WESTERN Hotel Subur Maritim Sitges
Grup M.A. S.L.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

Cheap and cheerful place in the pleasant town of Sitges.
We stayed here for 4 nights as I didn't fancy spending 4 days and nights in Barcelona itself.
We hired a car from the airport, booked through lastminute for about 40GBP..
Easy drive on the C32(6 Euro Toll) or a longer winding route on the C31 will get you here.
Reception area smells a bit like a toilet, free tea and coffee available, though most times no milk or clean cups or even coffee, we asked reception and they would tell us to go to the dining hall.
didn't have the 11 Euro breakfast here so can't comment on that, in fact given the cleanliness of the place we dined out each night, careful where you go as quite expensive and pretty average food around we went a couple of times to a hotel restaurant on the front, think it was called Platdajor, first time was excellent 14 euro 3 course set menu, was so good we went back the next night but was disappointed, even had 2 of the same dishes as previous night?
There was a wedding on one night we were there, load music, wasn't too OTT and was plenty notices around the hotel advising this.
It is located away from the town, not too far for a walk, quite nice really but wouldn't be ideal for less abled people, paid parking is available in the town.
We got the train twice into Barcelona, both times parking in a nearby town as cost was 25 Euro in the municipal car park, we got a return to Barca Sants and then a 1 day metro pass costing about 12-13 Euro, on our next trip we bought a one day T-10 about 9 euro that gave us 10 trips, more than enough and could buy between 2 people if not using the metro much, we used 6 trips out of the 10 each, FYI but could've managed on 10 between us.
Would I stay here again, no, not for me though for the 40GBP a night it cost i'd say it's worth the money.

Room Tip: Spend more $ and get something nicer and nearer to town, failing that, top floor with a view.
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  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank geoffnz72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuburMaritim, Assistant Manager at Hotel Subur Maritim, responded to this reviewResponded April 15, 2013

Dear geoffnz72,

Thank you for write your opinion regarding your recent stay at our Hotel, we value your feedback. By telling us what you liked and how we can improve, you're helping us to deliver a better experience for you and other guests in the future.

If we can offer you any assistance, please don't hesitate to contact us directly by phone or e-mail. Thank you again for taking the time to write in Tripadvisor. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience like a 4* Star Hotel.

Sincerely,

Isabel Muñoz
Assistant Manager BEST WESTERN Hotel Subur Maritim Sitges
Grup M.A. S.L

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Subur Maritim

Address: Paseo Maritimo s/n | Esquina Paseo Doctor Benapres, 08870 Sitges, Spain (Formerly BEST WESTERN Hotel Subur Maritim)
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Sitges
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Sitges
#8 On the Beach Hotel in Sitges
#12 Romantic Hotel in Sitges
Price Range: $65 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Subur Maritim 4*
Number of rooms: 46
Official Description (provided by the hotel):
Located in front of the sea, the Hotel Subur Maritim in Sitges offers an excellent location and service, making it the best choice of Hotel to live Sitges while enjoying your life in a unique place.Discover the charming walk from the promenade and the beaches of Sitges to museums and a shopping area which the town has to offer. ... more   less 
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Also Known As:
Best Western Subur Maritim Hotel Sitges
Best Western Hotel Sitges
Best Western Sitges
Sitges Best Western

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