For our last night in Barcelona, we decided to try Bar Mut, which a friend had recommended. The moment we sat down, there were two signs something was wrong. The first was that moments after being seated outside, since nothing inside was available, we were informed of how long we had before our table would need to be given up, and that at that point the staff would "do their best" to give us a different table but couldn't guarantee there would be anywhere to sit. Then the manager sat with us and forced us to agree to a set menu of "amazing" tapas items that he selected for us. No menu, no prices. We foolishly went along with this.
The first item to arrive was the clam dish. The server informed us that only four clams were remaining, and that the other clams of the 6 clam plate had been substituted with prawns. We started on the clams and found that they did not taste right at all - they were not fresh and had a bad aftertaste. The remaining dishes failed to impress us, and when we were handed the bill, we discovered that the clam tapas carried a price tag of 32 euros.
This is insane to begin with, but there was no way were going to pay 32 euros for 6 clams when we only received 4. We complained to the server who took the bill and went and fetched the manager. We repeated what the server had told us about there not being enough clams. The manager told us that the servers don't know what they are talking about. We complained that we were not able to see the prices, since there was no menu. He pointed into the restaurant, to a chalkboard hung above the bar. I asked him to show me the item in question on the chalkboard. He was apparently surprised that he couldn't do this. We asked him to reduce the price of our bill but he refused, and in the end simply walked away, and had a different server bring us the identical bill again, which we paid much to our chagrin.
A very bad experience. Arrogant service, seafood that was not fresh, and an extremely unwelcoming environment for first time patrons. It's difficult to know when to pay attention to negative restaurant reviews. This is one you should pay attention to. Ignore the positive reviews and don't go to Bar Mut.
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