First the pros: The hotel was very clean and nicely furnished. The linens were high quality and the bed was very comfy. The room was quiet and provided great sleeping. The rain shower in the bathroom was a real treat and they provided nice robes. The hotel is on Rambla La Catalunya, which is a quiet, upscale area of Barcelona but still within walkable distance of tourist areas. The staff was very friendly and helpful and we found the bar to be very comfortable.
Now the cons: We reserved a Privilege room and received confirmation of this reservation; however, when we went to the room (204) it did not match the description of a Privilege room. It was quite small and did not have the terrace that we had requested. I called the front desk and told them of this problem; they said they were booked up but could offer us a room (209) with an "interior terrace", which turned out to be a couple of chairs in something that looked like an air shaft. I am confused about what we were really billed for because the rates we were billed do not match our confirmation. We understand if they were overbooked but they could at least have told us the situation. We were also charged for the mini-bar which we did not use.
We had requested extra pillows when making our reservation and had to remind the front desk who said the pillows would be right up--they never showed up, but we slept well regardless. The breakfast could have been better; the buffet selection was not great. The coffee maker was quite confusing and there was no one there to show us how to use it. Everyone seemed confused by the machine and in fact it finally broke down but no one came to see if they could fix it.
So I am sorry to say that we ended up with mixed feelings about the hotel.
- Official Description (provided by the hotel):
- A new concept of Boutique Hotel opens in Barcelona in March 2008. Murmuri Barcelona is getting ready to surprise you, please you and serve you. A meeting point in the Rambla Catalunya where you can delight in the murmur of the constant throb of the city. Created in an intimate style, with reminiscences of classicism, not forgetting the most modern and sophisticated design. ... more less
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- Also Known As:
- Hotel Murmuri Barcelona Catalonia