in august i travelled to barcelona and stayed for 2 nights in this beautiful hotel. everything was fine until 2 days after i arrived home and unpacked my only luggage that i realized that i have forgotten a dress in my hotel room. the dress i have bought in Spain and only wore it there once. i have contacted the hotel, explain the situation to them, send them pictures of myself wearing the dress, so they can see what to look for. the said they will for it. whoever entered the room after i checked out said that nothing was left in the hotel room. i have explained to the manager that i don't want to cause any trouble for anyone, if the person will just bring in the dress and leave it somewhere to be found. i guess that if that person said no in the first place he/she couldn't say anything or bring the dress back. initially i was going to wear that dress when i was flying back home, i took it out of my luggage, put it in the wardrobe, then in the last moment i decided to wear something else and in the rush i have forgotten the dress in the wardrobe, on a hanger. i thought i share my experience as i was very surprised that a hotel of such high standards will have the problem of not returning lost items. if it was a cheap hotel maybe i wouldn't have expected much. i was very disappointed, especially of the attitude of the hotel's manager, who said to me that it is the responsibility of the guests to look after their belongings, so if you forget things in this hotel you can say goodbye to it
- Official Description (provided by the hotel):
- A new concept of Boutique Hotel opens in Barcelona in March 2008. Murmuri Barcelona is getting ready to surprise you, please you and serve you. A meeting point in the Rambla Catalunya where you can delight in the murmur of the constant throb of the city. Created in an intimate style, with reminiscences of classicism, not forgetting the most modern and sophisticated design. ... more less
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- Also Known As:
- Hotel Murmuri Barcelona Catalonia