First of all, when my friend and I entered, we waited 5 minutes to be seated at the open table next to us. Then, we sat down and waited to be served for approximately 15-20 minutes. The waiter comes over, we order, and then he walks away. All seems well. Until, we get our bottle of wine, which sits on our table for 10 minutes until another waiter brings 2 wine glasses over and serves us. After approx 10 more minutes, our edamame immediately followed by my friend's sushi roll arrives. It is not the roll she ordered, which isn't a big a deal. She is flexible and adapted to the situation. Meanwhile, I am waiting for my roll to come. And waiting and waiting. And it doesn't come. After about 20 minutes, I get the a different waiter's attention and he said it would be coming soon. Another 20 minutes go by and the roll finally comes. No apologies offered. Waiter claims that it is totally normal to serve one roll and another 30+ minutes apart. (note: the rolls were not ordered for sharing). After I consumed my roll, we ordered another roll. It never came. We decide to ask for the check from the bartender because at this point the waiter wasn't even coming over anymore (the place is not that busy at this point)...Anyways, we kindly confront the waiter to tell him the last roll we ordered never came and he immediately gets defensive and says "well it's not on your bill, is it!?" It wasn't. The point was that we ordered the roll 30 minutes prior and it never came. Also, after the initial debacle of my roll, I decided to record and time how long it would take for the next roll. This mistreatment is all recorded. HORRENDOUS SERVICE. The food (if it ever arrives) is not worth the poor service. If you any self respect, do not go here.
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