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“Not up to its ratings” 2 of 5 bubbles
Review of Petit Palace Barcelona

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Petit Palace Barcelona
Ranked #255 of 522 Hotels in Barcelona
Nuevo Vallarta, Mexico
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Not up to its ratings”
2 of 5 bubbles Reviewed August 9, 2013

We stayed in the Petite Palace on our stay in Barcelona, and it was rated a 4 star but we were not impressed at all The elevator is slower than anything I have ever imagined. The lighting in the halls and downstairs area is awful, very dark. The bed, which was 2 single beds pushed together and sheeted separately were so hard, there was only one small pillow. The rooms have not been updated and the carpet was very dirty. The location was excellent, close to Las Ramblas and La Catalya Square lots of shopping and restaurants near by for sure. The staff is also very friendly and helpful which made up for the room and elevator a bit

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sherri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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624 reviews from our community

Traveler rating
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    61
    33
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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English first
Baltimore, Maryland
1 review
4 of 5 bubbles Reviewed August 6, 2013

I am in Barcelona, for business, about 5 times per year. I have found the Petit Palace Museum hotel to be a great stay. It's in the heart of downtown Barcelona, with nightlife and restaurants very close by. The staff is superb: friendly, helpful and always willing to go the extra distance. On my last stay, the night manager worked with me until 2 am to retrieve and send faxes that needed to be back in the US by morning. The Petit Palace is now my must-stay hotel in Barcelona.

Room Tip: Request a room away from the street
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana S, online sales deparment at Petit Palace Barcelona, responded to this review, August 29, 2013
Dear Guest,
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
It is very nice to hear that you were here before and that you will come back. I am glad to read that you were happy with our rooms and our services.
Hope to see you again very soon.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 15, 2013

We were meant to stay in a room which we had specified was for 3 adults. After being served by the receptionist without the slightest smile, we made our way down the corridor which smelt like mould and was poorly lit.

As we entered the room we only saw one very small double bed which seemed like an average king single. Upon further investigation we discovered a "child's bed" shoved into a hole in the back corner of the room, which seemed to fit the spring-filled mattress perfectly. Needless to say we'd constantly be stepping on each other's toes.

However, this was the least of our problems, with the air conditioning not working in the midst of Barcelona's summer. The gym, if you could call it that, was pathetic to say the least- one bike and one running machine. Not too bad, right?
Wrong! The bike was labelled with an out of order and the treadmill wouldn't turn on.

Needless to say, this hotel goes to the bottom of my list.

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank MVF92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Barcelona hotels

Perth, Australia
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed July 8, 2013

issues with allocated rooms here given wrong rooms which then took hours to sort out. it took major complaining to even get a drink of water while this was going on. manager offered rooms in another hotel which was much lower stars but with no refund. it did eventually get sorted. rooms nice but with overly complicated spa' and showers. fridges do not get cold they are only to keep cold things cool, odd
but beds were clean and comfortable and it was located close to the main areas.

Room Tip: stay somewhere else
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  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tasty006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lossiemouth, United Kingdom
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed June 26, 2013

We have just came back from Barcelona dn stayed in this Hotel, we found the location to be excellent, as we were able to walk to all the main places, when we wanted to travel farther, we used the Metro and again this was very easy, although our room faced a road, we were not disturbed by noise as we found the balcony doors to be effective in reducing noise. The staff were always extremely helpful whenever we asked any questions. The only one criticism I would have is that although our bed was made each day, the glasses from the bathroom were not cleaned not was the bathroom floor, this is only a minor observation and did not detract from staying in this Hotel and we would certainly stay there again

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank spiderpigScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana S, Online Sales Deparment at Petit Palace Barcelona, responded to this review, July 29, 2013
Dear Guest,
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
It is very nice to hear that you were here before and that you will come back. I am glad to read that you were happy with our rooms and our services.
Hope to see you again very soon.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MUMBAI, INDIA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

The hotel is just a five minute walk away from Plaza Catalunya.We had to wait some time for the rooms to be ready as we were way before checkin time.Family Room was good,clean and modern.Only the heaters were on and it was quite warm in the room. The front desk said they switch on the A/C only in late April, so we slept with our windows open.The balcony faced next to a building where there was a play school so during daytime there was always the sound of children playing noisily.At night there were the sounds of people playing basketball, football in the neighboring complex.Barcelona is the biggest city inSpain so these things are to be expected.No restaurant in the Hotel but Lots of restaurants nearby and in the Plaza Catalunya.El Corte Engles, Zara and various other shops nearby so lots of shopping options available.All tours start at The Plaza Catalunya.We visited the Indian Restaurant Khana around 2 km from the hotel, awesome ambience and gorgeous food.All in all we loved Barcelona and will definitely visit again.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank GLOBALINDIANS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana S, Online Sales Department at Petit Palace Barcelona, responded to this review, June 18, 2013
Dear guest,
Thank you to let Tripadvisor users and us know about your experience in Petit Palace Barcelona.
We remind you that we have more hotels with the same good location in Madrid, Valencia, Málaga, Sevilla, Salamanca, Bilbao, Getxo and, as you know, in Barcelona.
We are happy to hear that you enjoyed your stay with us.
We hope you find the time to return to Barcelona, you will be very welcomed!
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klagenfurt, Austria
1 review
5 of 5 bubbles Reviewed June 10, 2013

nice and friendly hotel, clean and beautyful rooms....very close to placa catalunya (short 10 minutes by foot) when we go to barcelona again...we will for sure choose the hotel again!!! thanks for all! we were 4 people ----> all the same opinion!

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Schnucka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana S, Online Sales Department at Petit Palace Barcelona, responded to this review, June 11, 2013
Dear host,
Thank you for your comment. We are glad to know that you had a good stay with us and that our services met your expectations. Without doubt, our guest’s satisfaction is our objective.
We would like to thank you for taking the time to send us your comment about your stay in our hotel Petit Palace Barcelona.
Hope to see you again very soon!
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petit Palace Barcelona

Property: Petit Palace Barcelona
Address: C/Roger de Lluria 21, 08010 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#160 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petit Palace Barcelona 4*
Number of rooms: 50
Official Description (provided by the hotel):
The Petit Palace Barcelona Hotel is a hotel next to Paseo de Gracia in Barcelona, where families and couples can enjoy unique personalised services and the charm of one of the best areas in Barcelona. Located on Barcelona's main commercial street, this boutique hotel next to Paseo de Gracia offers you unique services. Book now and get the best price for this hotel on the official website of the Petit Palace Barcelona, with gifts for children, buffet breakfast, iPads, free wifi... ... more   less 
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Also Known As:
Petit Palace Bcn Barcelona
Petit Palace Bcn Hotel Barcelona
Petit Palace Barcelona Catalonia

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