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“Good hotel”
Review of H10 Casanova

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H10 Casanova
Ranked #93 of 512 Hotels in Barcelona
Certificate of Excellence
Bedford, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good hotel”
Reviewed April 24, 2014 via mobile

Hotel is in a good position and I stayed for 3 days, in general service is good, I stayed on the second floor but believe the rooms higher up have better views
Meeting rooms are adequate but not outstanding, I must say on the last day the hotel scored a perfect 10 as a colleague left her car keys behind and was at the airport, the hotel arranged for a taxi to take them to her...Good job H10.
Would I stay again ? yes but feel there are many hotels to stay at in Barcelona that are as good

Stayed April 2014, traveled on business
Helpful?
2 Thank Gary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordi S, Public Relations Manager at H10 Casanova, responded to this review, September 28, 2014
Dear Guest,

We would like to thank you for your kindly words about your stay.

Will be a pleasure receiving you again during future stays in Barcelona.

Thank you,

Anna Juncosa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (238)
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English first
SW London
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 23, 2014

We picked this hotel after reading hundreds of reviews on Tripadvisor. We chose the hotel based on the reviews and location. The best rate we found was with Expedia when they had a 10% discount.
We asked for a quiet room and were allocated a room on the 4th floor at the end of the corridor overlooking Casanova Street. The room was dark at night and very quiet. The only noise was in the morning with housekeeping accessing a cupboard. Do leave the do not disturb on your door or housekeeping will be trying to come in when you are in bed !
The room and bathroom were nicely decorated. We had an issue with the sink which was dealt with quickly. I took a travel kettle, if you do this remember to take your own cups and spoons.
All the staff at front desk were very helpful with excellent English. You can buy discounted tourist bus tickets there. We did not try the breakfast buffet as we were not able to find a good rate when booking which included this.
The location was excellent, we could walk everywhere. We used the public bus once and a few taxis, all cheap and reliable. We had great weather and found Barcelona and the beach to be extremely busy.
Our only moan at the hotel was that the rooftop bar was closed in such nice weather. One day we counted 20 people sat up there looking at an unstocked bar. We were delighted to get up the following morning to find an invitation to the opening of the rooftop bar and 2 free glasses of cava. A good job by management but only sending 1 barman was insufficient. We also got a voucher for 2 free glasses of cava when we arrived. The gym is small but all you need.
A great hotel ,would definitely return and recommend.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank holsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordi S, Director General at H10 Casanova, responded to this review, April 24, 2014
Dear Costumer,

Dear Daniela,

We want to thank you for choosing our H10 Csanova Hotel for your stay in Barcelona, as well as we really appreciate your review on Tripadvisor.
is a pleasure to receive comments like yours that confirms that our company policy is the right one, recognizing our customers as the foundation of our daily work.

We hope that in the not too far future we will have the opportunity to welcome you again between us!
Yours sincerely

David Catà
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 22, 2014

very nice hotel, modern with friendly staff and clean rooms. Its very good situated for visiting the city. We'll come back.We were given a voucher for two free glasses of cava which was nice, as well to days later for the opening of th swimming pool on the roof.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordi S, Director de Recepción at H10 Casanova, responded to this review, April 24, 2014
Dear Eddy,

Dear Daniela,

We want to thank you for choosing our H10 Casanova Hotel for your stay in Barcelona, as well as we really appreciate your review on Tripadvisor.


We hope that in the not too far future we will have the opportunity to welcome you again between us!
Yours sincerely

Carmen Garcia
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 21, 2014 via mobile

Good modern hotel with freindly staff and good size clean rooms. Very convient for the old town and the metro stations. Breakfast - standard fare, a bit short on variety and can run out of space at busy times. Nice roof top bar - sadly not staffed whwn we were there.

Helpful?
Thank Peter C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jordi S, Director de Recepción at H10 Casanova, responded to this review, April 24, 2014
Dear Peter,

Dear Daniela,

We want to thank you for choosing our H10 Casanova Hotel for your stay in Barcelona, as well as we really appreciate your review on Tripadvisor.

We hope that in the not too far future we will have the opportunity to welcome you again between us!
Yours sincerely

Carmen
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
London, United Kingdom
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 21, 2014

Arrived here for a 2 night stay in April 2014. We were given a room with a balcony but unfortunately it stank of smoke. As one of us is an asthma sufferer, we explained this to the reception who were quickly in sorting us out another room.
We were given a voucher for two free glasses of cava which was nice.
The roof top has a lovely view of the south of Barcelona, there is a small pool to cool down in on a hot day and a few sun beds.
The double bed was a little small by normal hotel standards but nothing to worry about.
A little dusting of the floors wouldnt go a miss either.
All in all a pleasant stay.

Room Tip: Choose a top floor room at the back of the hotel to avoid the noise and pollution of the Gran Via.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christianuk87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordi S, Director General at H10 Casanova, responded to this review, April 24, 2014
Dear Joanna,

We want to thank you for choosing our H10 Csanova Hotel for your stay in Barcelona, as well as we really appreciate your review on Tripadvisor.


is a pleasure to receive comments like yours that confirms that our company policy is the right one, recognizing our customers as the foundation of our daily work.

We hope that in the not too far future we will have the opportunity to welcome you again between us!
Yours sincerely

David Catà
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level 5 Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 20, 2014 via mobile

I travel every 6 weeks for my job to Barcelona.
The last few times I have used this hotel.

This time at checking I requested a room at the backside of the hotel, which was not possible.
The aircon is only working from 10 to 20h, so not at night. The room was way too hot at night I opening up the windows was not possible as the street side is so loud! This meant that I did not have any good night rest!

In the morning the kanteen is too small for the hotel and as a result I had to wait for my table... If you have to go to work and be in the office at a certain hour this is really not an option nor acceptable!

At check out I again complained but no reaction nor any proposal from the hotel. This means that as a guest you are just a number, as a regular guest they keep on treating you the same.

I will stay next time in a different hotel where they really have a decent guest relation management.

Stayed April 2014, traveled on business
Helpful?
1 Thank Bjorn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordi S, Director de Recepción at H10 Casanova, responded to this review, April 24, 2014
Dear Mr. Bjorn,

Thank you for the review. We are sorry to not cover your expectations.
We would like to inform you that during the winter we have a special timetable for the air conditioning and heating but from the last week, when the temperatures increased, we have air conditioning during all day.

In H10 Casanova Hotel try tou give the best for our guest.

I am very sorry about the incidences and I understand your unpleasent situation.
Once again thanks you for your opinion. As we belive the guest comments help us to improve.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 18, 2014

My friend and I stayed at this hotel last December for 2 nights on a Friday/Saturday night on a short stop in Barcelona while vacationing in Germany. Having never been to Barcelona before, we chose this hotel based on other reviews and it did not disappoint! It was very easy to take the Aerobus from the airport. The front desk staff were very helpful with any of our questions - helping us reserve tickets to the Gaudi Cathedral and letting us know that we were walking distance to the fountain show. The room and the bathroom were clean and well maintained. Our window faced onto the main road, so we did get some noise at night. But overall, the location, the service and the value were excellent for our short visit.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ksundae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordi S, Director de Recepción at H10 Casanova, responded to this review, April 24, 2014
Dear Costumer,

Dear Daniela,

We want to thank you for choosing our H10 Csanova Hotel for your stay in Barcelona, as well as we really appreciate your review on Tripadvisor.

We hope that in the not too far future we will have the opportunity to welcome you again between us!
Yours sincerely

David Catà
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 Casanova

Property: H10 Casanova
Address: Gran Via de les Corts Catalanes, 559, 08011 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Barcelona
#37 Family Hotel in Barcelona
#39 Business Hotel in Barcelona
#61 Romantic Hotel in Barcelona
#70 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Casanova 4*
Number of rooms: 124
Official Description (provided by the hotel):
Just a few metres from Placa Catalunya, Passeig de Gracia and Les Rambles, H10 Casanova is located in a beautifully refurbished 18th century building. The hotel’s services include the new Sky Bar terrace with views of Barcelona, bright, elegant rooms, the delightful Ona Lounge, a Despacio Spa Centre and 7 meeting rooms.​ The comfortable rooms at the H10 Casanova have very modern and functional decor and are equipped with all the amenities needed to ensure a pleasant stay. The Ona Lounge offers a selection of fusion tapas and a menu specialising in cocktails and premium gin and tonics. Weekends are party time with live DJ sessions. And on summer evenings, relax with a cocktail at our 8th floor Sky Bar, as you admire the sunset over Barcelona.​ ... more   less 
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Also Known As:
h10 Casanova Hotel Barcelona
Casanova By Rafael Hotel
Casanova By Rafael Barcelona
H10 Casanova Barcelona, Catalonia

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