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“Great hotel at beautiful location”

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Pullman Barcelona Skipper
Ranked #121 of 521 Hotels in Barcelona
Certificate of Excellence
GreenLeadersBronze level
essex
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great hotel at beautiful location”
5 of 5 bubbles Reviewed June 2, 2014 via mobile

Just come back from a lovely stay here. Lovely location just on the port we were lucky to have a ocean view room and the view really was spectacular. Room was very clean and a nice size. Huge selection for breakfast which was very nice. Metro is just across the road, easy to use and about 10 mins from centre. Staff at hotel were friendly and helpful we would stay here again!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank faye m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMAN-BARCELONA, Guest Experience Manager at Pullman Barcelona Skipper, responded to this review, June 3, 2014
Dear Guest,

Thank you for writing such a positive review following your stay at the Pullman Barcelona Skipper.
We are delighted to know that you find our staff professional and friendly, that you enjoyed our very convenient location near to the beach and city center, and enjoyed our new buffet breakfast.

We look forward to welcoming you again soon at the Pullman Barcelona Skipper for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service.

Fatima Ahaddaf
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,245 reviews from our community

Traveler rating
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    792
    215
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    30
See reviews for
317
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
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English first
London, United Kingdom
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

The location of this hotel is perfect to see Barcelona . It is right at the Beach with all the cafes and bars. The metro station is literally across the road and the center can be reached in less than 10 minutes. Nice breakfast and bedrooms are spacious and bed is very comfortable. The team at the hotel is amazing and always willing to help

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nitin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed May 27, 2014

I'm a self professed hotel snob, when paying a lot for a room, I expect a lot!

With that being said, the Pullman Skipper did not fulfill all of my expectations.

Our experience began with a horrible website where we could not reserve a room online, the website kept telling us we had omitted some information. We tried about 15 times online. We had to resort to making the reservation via phone, which took 45 minutes involving a very thick, hard to understand indian accent. Online we had the option to pay an extra $80 to have the room available early, option was not available on the phone but they were able to put in a request.

We flew overnight from NY to Barcelona, we do not sleep well on the plane and were desperate to get to our room. Got to the hotel around 10:30am, room wasn't ready so they took our number (thankfully we had a phone that worked in Spain) and would call us when it was ready. We walked around the neighborhood until 12p when they called. Yippee, our room was ready. We hurry back to the lobby where we are then told our room was given to someone else by accident. We booked a king size deluxe room, the guy they gave the room did not, he had booked a cheaper room and now we had to wait for this guy to move out of our room that he was fighting to keep. Our compensation for this "mix-up" was a drink at the bar. I would have expected more compensation than that.

2 hours later we were given keys to our "deluxe" king bed room. It was 2 double beds pushed together. One of the closet doors couldn't open all the way because the night table was blocking it. We waited another 45 minutes for the maintenance guys to come convert our bed into a king by zipping the two mattresses together.

I'm convinced the guy they put in our deluxe room managed to somehow keep said room and we got his cheaper room.

On the plus side - the room was clean, the food was good, the location is good IF you want to go to the beach and the bars/clubs/lounges on the beach.
You can walk to Las Ramblas, Sagrada Familia, and the Cathedral of Barcelona - expect it to take ~30 minutes. The metro is pretty close and easy to use but pay special attention to your belongings (my husband had his wallet stolen on the metro, even while being extra diligent).

Overall, the Pullman Skipper is a decent hotel, I just don't feel it deserves as many stars because I feel the customer service is lacking...

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ElizaJ75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMAN-BARCELONA, Guest Experience Manager at Pullman Barcelona Skipper, responded to this review, June 21, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the Pullman Barcelona Skipper. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Fatima Ahaddaf
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venlo, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 27, 2014

I like the situation,cleanness,rooms and breakfast of the Skipper.
The service is also very good.
People in the reception are nice and qualified.
The only thing which is terrible is the quantity of characters you have to fill in!!!!

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pullmanhotels.com

Helpful?
1 Thank Eric N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed May 26, 2014

The location is great for those who want to visit old city area. Also on the hop on off bus route. 30 minutes walk to la ramble, and near the beach. The hotel is quite clean but is dusty with the a/c on. Modern design and the room is quite large, compared to other European hotels that I stayed before. The service is good, but not excellent. They are just doing their job. Breakfast is very good, many choices and the place is spacious. The bed is comfortable, so is the bathroom. Close to many restaurants.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ed_Mississauga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed May 19, 2014

I can't argue with the fact that this hotel is in a great location. It's right next to the beach, casino and some very good bars. My stay was unfortunately tarnished by having something taken from the room. Why someone would want a used Hugo Boss belt is beyond me. For that reason I have given the service and room rating a low score. When I mentioned this to the gentleman behind the desk he said... These things happen!!!!!!!

Room Tip: Don't stay in room 534 or near as you risk having things taken from the room
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StokeJab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMAN-BARCELONA, Guest Experience Manager at Pullman Barcelona Skipper, responded to this review, May 23, 2014
Dear StokeJab,

Thank you for taking the time to share your experience following your stay at the Pullman Barcelona Skipper.
We are delighted to know that you enjoyed our perfect location near to the beach, bars and casino... We are really glad to know that you found the missing belt inside your suitcase and also thank you very much to let us know about this.

At Pullman, we strive to provide a superior service experience and highest level of professionalism for every customer; we are very concerned that you did not receive the exemplary service you deserve, please rest assured that all the necessary measures and training will be implemented. Our goal is to always exceed our guests’ expectation and we look forward to welcoming you again soon at Pullman Barcelona Skipper for another stay.

Fatima Ahaddaf
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed May 18, 2014 via mobile

I always stay at the Pullman whenever I am in Barcelona. The service has never disappointed me and the location is just superb as it's just beside the beach. The higher floors have access to views of the sea and it's really nice. It's also close to nice restaurants by the boar quay and lots of amenities. Really what's there to complain about. Highly recommended.

Stayed May 2014, traveled as a couple
Helpful?
2 Thank Coollawyer96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Barcelona Skipper

Property: Pullman Barcelona Skipper
Address: Avinguda Litoral 10, 08005 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Ciutadella / Vila Olimpica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Barcelona
#21 Business Hotel in Barcelona
#29 Green Hotel in Barcelona
#74 Romantic Hotel in Barcelona
#89 Luxury Hotel in Barcelona
#100 Family Hotel in Barcelona
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pullman Barcelona Skipper 5*
Number of rooms: 241
Official Description (provided by the hotel):
Barcelona, Port Olímpic, only 50 metres from the beach.An ideal location next to the beach and an excellent starting point, no matter what your reason for visiting Barcelona.Our prime location features fast connections to the airport and the main roads leading into the city. Taxis, the underground metro, buses and trams are just a few meters away from the hotel... plus a relaxing stroll alongside Barcelona's beautiful beaches will bring you to the world-famous Rambles. A 20-minute walk in the opposite direction will lead you to the new Diagonal Mar district with its famous Barcelona Forum Convention Centre, the flagship of the new Barcelona.All rooms are touched with contemporary design and are fully furnished and fitted to provide optimal comfort. The hotel's extensive common areas are filled with natural Mediterranean light and offer a luxurious view of our private interior garden.Our personalised service and commitment thrives on meeting your needs so that you can make the most of your stay in Barcelona.Pullman Barcelona Skipper is the ideal hotel that combines business and leisure, creating a product that can offer you the best in services and technology to ensure success, combined with premium recreation and comfort. ... more   less 
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Also Known As:
Pullman Barcelona Skipper Hotel Barcelona
Ab Skipper Barcelona
Hotel Ab Skipper
Pullman Barcelona Skipper Catalonia

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