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“Good location - Hightec was yesterday”

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Petit Palace Boqueria Garden
Ranked #124 of 515 Hotels in Barcelona
Certificate of Excellence
Reviewed June 23, 2013 via mobile

This place is part of the 'Hightec Hotels' chain. I had a hard time finding the hightec, though. Yes, there's a laptop in the room - not updated for around 5 or 6 releases. And the room comes with free WLAN - 512kB, if you're lucky.
The room we had was a family room: 4 beds, perfect for a family with two little children. The children also loved the hydrojet bath tub (another 'hightec' feature). The breakfast buffet was all right too.
The main feature of this hotel certainly is its location: In the midst of the busy city center, close to the Ramblas, but in a quiet labe with no traffic: Perfect!

  • Stayed: June 2013
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Thank Staunender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana S, online sale department at Petit Palace Boqueria Garden, responded to this reviewResponded July 18, 2013

Dear guest,
Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location, room size and bath items were to your liking. We will pass along your praise to our entire staff.

We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s complaints always with the aim of improving.
We apologize for any inconvenience that you might have experienced as a result.

Ultimately, we work to please our guests and their opinions are what always guide us in doing so.
We are at your complete disposal for anything you may need.

Warmest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed June 22, 2013

We had a very nice stay in this hotel in may 2013. The location is marvellous in La Rambla. It's in a very small and quiet street where cars don't have access, but only a few steps from the animated area, where the Teatro Liceu and the markets stand. You can discover the old Barcelona and reach the sea by walk or go towards the Plaza de Catalunya. The hotel decoration is a nice mix of old stones and modern design. The room was nice and clean, though the bed wasn't smooth for a good sleep. Taking your breakfast is a very charming moment on the terrace. The staff was very helpful, especially Marc. We recommend this hotel for sure !

  • Stayed: May 2013, traveled as a couple
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Thank Nabil68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isabel R, Online sales deparment at Petit Palace Boqueria Garden, responded to this reviewResponded July 23, 2013

Dear Guest,
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
It is very nice to hear that you were here before and that you will come back. I am glad to read that you were happy with our rooms and our services.
Hope to see you again very soon.
Kind regards.

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Reviewed June 21, 2013

So we booked this place because it advertised being able to sleep "8 adults" in the apartment. When we got there, we saw 3 sets of BUNKBEDS with one large king bed! Nowhere does it advertise bunkbeds...and surely not for adults! I will say the bathrooms looked very modern and spacious but little things were broken like hooks on the tiled wall, the toilet paper holder, and the shower hand wand came off the hose. Looks, in this case, can be deceiving, The hotel entrance, front desk, and first impression is positive, but when you see the room and its set up, you will be disappointed. There was no room to move with 8 people and their luggage plus no place to sit either. Literally there was a wall built in the middle of this "loft" with a set of bunk beds mounted on either side of the wall and another set upstairs next to the king bed. And I must mention that it is right across the skinny pedestrian walkway from a very rowdy bar where no kidding Hell's Angels frequent and at 0300 in the morning, every morning, a very loud recycle truck comes and makes a hell of a lot of noise dropping bottles into a metal truck! Oh, and it also did not help that there was a cockroach in our "4 Star" hotel room either. Look elsewhere if I were you!

Room Tip: Balcony looks nice but its right outside a hostel and bar!
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  • Stayed: June 2013, traveled with family
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Thank Marisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

Entering the hotel is very nice, but the public restrooms(men's) where not clean and appeared as though they had not been for days. The floors through out the hotel lobby and elevator looked like they have not been swept or mopped in months. The room was in a nice condition until we found a section of the carpet soaked from water, which from the look of the baseboards looked like its not the first time it had happened. Service came up and put towels on it and said he would return in 30 minutes, he never did. The shower was great until it flooded the bathroom floor, I assume that's why they provided eight towels in a room for two. The only good thing about this hotel was its location and free wifi. Customer service was lacking in its effort to accommodate non speaking guests, except for Juan who spoke very little English but was helpful in suggesting a restaurant.

Room Tip: Find another hotel it claims 4 star but should be a 2.5 or 3 and that's pushing it.
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  • Stayed: June 2013, traveled with family
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Thank Carey J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

Stayed with my family for a day as we had to catch a cruise ship the next day. Interesting thing is that most international travelers arrive in the morning but the check-in time is 3 p.m.! No where in the world I have heard of such ungodly check-in time knowing well that travelers will be tired, particularly with kids. Other curious/stupid idea is that check-out time is 12:00 when most cruises leave ta 6 p.m. What I dont understand is if check-in is at 3 p.m., at least the check out should also be 3 p.m.?!! People going on cruises have to wait for 4 hours after checkout roaming the streets, with their luggage just killing time! if you have kids then you are done for.
Service at the front desk was poor to say the least. The staff looked bored, unfriendly, and just haggard! The rooms are expensive and devoid of amenities other than the bed where you can feel the spings inside. Bathrooms are tiny (I am 6'3" and I was like a sardine in a tin can trying to take a shower), water pressure non-existant, and we did not even have simple stuff like coffee/tea pot, etc. We asked for internet (supposed to be free) but the connection was down and when it came on after complaining about it, it was sporadic.
We are never ever staying at this hotel or recommending it to anyone.

  • Stayed: June 2013, traveled with family
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4  Thank chaturh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

Nice, modern and new hotel. The situation in Las Ramblas is perfect. The rooms are new, with big rooms and bathrooms and includes a laptop in the room.
I love the modern decoration and the breakfast was really nice. You can find a wide variety of food and drinks.
Staff very young and polite.
100% recommended

  • Stayed: December 2012, traveled on business
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1  Thank Luciasvq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana S, Online Sales Department at Petit Palace Boqueria Garden, responded to this reviewResponded June 17, 2013

Dear guest:

Thank you very much for your comment and for the confidence placed in our Hotel to choose for your stay in Barcelona. As you point out our hotel is perfectly located in the heart of Barcelona. Thank you very much for considering us for future stays in Barcelona, we will be delighted to welcome you back and we assure you that we will strive to ensure that your stay is to your liking.

Kind regards.

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Reviewed June 14, 2013

hotel was beautiful suitable for all ages my mother has mobility problem and they give us a wheel chair friendly room with shower rail etc staff were fanastic so helpful lovely amserphere about the hotel

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Easytobook.com
Thank Ruairi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana S, Online Sales Department at Petit Palace Boqueria Garden, responded to this reviewResponded June 21, 2013

Dear Guest:

We would like to thank you for taking the time to send us your comments about your stay in our hotel.
We appreciate knowing that your stay at the Petit Palace Opera Garden has met their expectations,.
Thank you for your confidence in us. We hope to see you soon.

Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petit Palace Boqueria Garden

Address: C/ La Boqueria 10, 08002 Barcelona, Spain (Formerly Petit Palace Opera Garden Ramblas)
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#94 Luxury Hotel in Barcelona
Price Range: $123 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Boqueria Garden 4*
Number of rooms: 114
Official Description (provided by the hotel):
The Petit Palace Boquería Garden Hotel is a hotel in Boquería quarter of Barcelona with a unique accommodation offer for families and executives and with exclusive services such as iPads, Wi-Fi, cots, bicycles and accommodation for pets, everything for free. The new Petit Palace Boquería Garden Hotel, which is the result of the union of the Petit Palace Opera Garden Hotel and the Petit Palace Boquería Hotel, is a hotel with garden in Ramblas of Barcelona, a hundred-year nook protected for its special value, and with an outdoor terrace perfect for living special moments ... more   less 
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Also Known As:
Petit Palace Opera Garden Ramblas Hotel Barcelona
Petit Palace Boqueria Garden Barcelona, Catalonia

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