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Reviewed August 11, 2017

Pros - very clean hotel, location close to the Aerobus stop so easy to get to and from the airport. Close to metro so it was easy to get to the main sites. Hotel is in a residential area away from tourists. BBC World News plays on the TV so a familiar channel for any Brits staying at the hotel. Breakfast was good and varied - fresh bread, cheeses, fruits and pastries. The woman at the desk who worked from the afternoon to evening was kind and helpful. The young man working in the breakfast area was also very attentive.

Cons - the air con was very bad so I would advise not to stay in the summer. We stayed when it was 28 degrees and we found it difficult to sleep and woke up sweating in the night. The air con only has three settings (1, 2, 3) and we could barely feel it on us. We spoke to the man who works at the desk from the morning to afternoon, he asked us (rather condescendingly) if we had been sleeping with the covers off, like it was our own fault we were hot at night. The view was not good - our window faced an interior courtyard where you could see other windows therefore you had to keep your curtain shut at all times to prevent other people from looking in. Rooms were quite small and simply furnished. We chose this hotel because the triple room offered an extra single bed rather than a sofa bed. However, the 'single' bed was more of a pull out bed with wheels on it. It was comfortable but not what we had paid for.
I believe the cleaning staff changed the sheets every other day as my sister transferred some makeup onto her pillow on the first night and the stain was still there the next day after the cleaners had been in the room. Basic amenities in the room were not topped up, such as soaps and tissue boxes. They also charge you 2 euros per locker to store your suitcases in after checkout.

Overall, the price of this hotel is too much for what they offer. I wanted to leave a comprehensive review as I was in two minds about this hotel based off the previous reviews I had read about this hotel. Do not stay here in the summer. Do not expect great service or a big room.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank nina9951
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2017 via mobile

We arrived very early. After 24 hours in the hands of Singapore Airlines.
The charming receptionist was wonderful and stored our luggage and hurried up room preparation. He's a gem.

Room unfortunately had been used by a convention of smokers. Disgusting smell.

Bathroom excellent. Bed comfortable. Breakfast is varied, fresh and delicious.

Date of stay: July 2017
Trip type: Traveled as a couple
Thank Friar_Bear
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2017 via mobile

While visited it was under renovation, a smell of paint was spread all over.
Rooms are slightly small but extremely clean.
Location is good for those who like to walk they can reach plaza espanya, Las Ramblas and many other attractions on feet.
Staff are very helpful and in the lobby you can get discounts cards.
Breakfast is good.

Date of stay: September 2016
Trip type: Traveled with friends
Thank inaya2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2017

We booked this hotel based on the location. Near to Urgell metro station and Universtat station for Aerobus. Rooms were spacious and neat. We went in early April so it was little hot and we had difficulty in sleeping in the night. The AC can only be switched on or off and no way to reduce the room temperature. Breakfast was good. Lots of restaurants and super market near by so no worry about food. The hotel may be good in winter but not recommended for summer time.

Date of stay: April 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ramya M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2017 via mobile

Nice residential neighbourhood 15min walk from city centre. Very very basic hotel, which is fine, but front staff was cold, somewhat rude and unwelcoming, that left a sour taste. Rooms and simple, small, but neat and clean. Go with no expectations and you will be fine!

Date of stay: June 2017
Trip type: Traveled as a couple
1  Thank Zenmaster2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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