Very good location, near the sea and a wonderfull room view from 18 floor, exelent staff very clean hotel, and near a comercial center with many different shop and restaurants...............................More
- Free Wifi
- Pool
- Visit hotel website
Very good location, near the sea and a wonderfull room view from 18 floor, exelent staff very clean hotel, and near a comercial center with many different shop and restaurants...............................More
Show lessDear Guest,
Thank you for taking the time to share your opinion.
I am happy to learn that you had a really nice stay in the hotel. It was particularly pleasant to see that your impression of our staff were excellent.
I am sure that all your suggestions will help other guests to enjoy even more their stay in Barcelona.
We look forward to welcome you back again soon.
Kind Regards
Guest Service Department
The Hilton Diagonal Mar Barcelona is very well located in a quiet area, within 5 minutes walking distance to the Metro station. I love Barcelona and I found this hotel to be the ideal place to relax after a long day of walking through the city. Every time you stepped into the hotel, you could feel you were entering a hotel with a very high standard. Lobby is in pristine conditions, staff looks very proud to work there and they are very friendly and the room was fantastic, very modern and comfortable. I will recommend this hotel to all my friends and family who are looking for the perfect place to stay in Barcelona. Oh and Barcelona is wonderful!! :)
Dear Guest,
Thank you very much for sharing your experience at the Hilton Diagonal Mar Barcelona.
We are so glad to read that your stay was a memorable one and we hope to welcome you back to the Hilton Diagonal Mar Barcelona in the near future.
Kind regards
Guest Services Dept.
We loved it. Why? The staff in general, Cecilia in particular. At check in, we did not like the room that was first assigned to us and requested another room. Cecilia at the front desk was more than helpful and assigned us a corner room on the 22nd floor
with stunning views of the City, we even had a view from the bathroom. The rooms are very nice appointed and very comfy beds. We strongly recommend rooms in the executive floors even thought there more expensive, the expense is well worth it. Be aware that some lower floor rooms might have the view blocked by close by windows. The executive lounge on the 15th floor has an excellent breakfast: scrambled eggs, hash browns, bacon, sausages, cold cuts and very good espressos. In the evening : wine and hard liquor along with tapas makes it a great way to relax before dinner. Will we recommend this hotel........you bet we will.
Dear Guest,
We would like to thank you for choosing the Hilton during your recent visit to Barcelona.
We are so glad to read that your stay was a memorable one and that you enjoyed the Executive Lounge.
I would like to take this opportunity to thank you for mentioning one of our staff members.
We hope to welcome you back to the Hilton Diagonal Mar Barcelona in the near future.
Kind regards
Guest Services Dept.
Location is very good. Hotel is clean and generally well equiped. I would not recommend to go to Barcelona over religious days ie Easter as all shopping malls / shops are mostly closed. Only bars and restaurants are open. Also Hotel pools are closed from Sept to April.
Dear Guest,
Thank you for taking the time to share your opinion with other travellers. We are very happy to hear you had a wonderful stay at the hotel. I am sure that all your suggestions will help other guests to enjoy even more their stay in Barcelona.
We look forward to welcome you back again soon.
Kind Regards
Guest Services Dept.
I want to be fair as I am not one to write reviews but would like to set some expectations in regards to this Hotel. First and foremost it does offer a beautiful view of the water but is very far from the square and historic sites of Barcelona. It was referred to as the new city by the bartender and our taxi driver and indeed it is. Everything is ultramodern except the customer service.
The reception desk was flat out rude and ignored our request to check in at the Exceutive lounge upon our arrival as instructed by emails from the hotel. We were using points plus cash rewards and were told that we would need to pay an additional fee upon our arrival for the twin bed for our daughter. Wait , are we not using points and already paying a fee ?
The hotel is across from a mall and that is the only atrraction in the area. I think they cater to a business travler and not someone there for a holiday. No turn down service or leaving the lounge with a wine glass to enjoy in your room . We were ask to place our wine in a styrafoam cup! Ok if at the Holiday Inn but not standard for a four star hotel! I would choose something closer to the square and be sure that they apprecaite those travlers redeeming well earned loyalty points. Enjoy Barcelona!
Dear Guest,
Thank you for taking the time to share your opinion. We are sorry to hear the hotel didn’t meet your expectations. However, we appreciate your feedback and we will take in consideration your comments as this is a good opportunity for us to improve and become better every day.
We hope that despite your disappointed on this occasion, we have the opportunity of welcoming you back to the hotel at some point in the future.
Kind Regards
Guest Services Dept
My excellent rating for this property is mostly based on service. The property itself is also fairly good, probably deserving 4/5.
What I liked: The staff, the staff and the staff! Very friendly and efficient check-in and helpful staff in the executive lounge. What was really exceptional though was the friendliness of the staff in the restaurant. As a solo traveller, they really made sure I would not get bored and even helped me with sightseeing, providing useful tips on Barcelona and walking me through the city map - something you might expect from front desk staff, but not wait staff at the restaurant. Speaking of the restaurant, this was another highlight of this place. Relatively speaking, it is fair value and the food extremely good. I know you don't go to Barcelona to eat a Club Sandwich, but they had the best presented and best tasting club I have ever had. On the 2nd night, I had a steak which was also very good and well prepared. There is some "local" offering on the menu, but it mostly felt like an American-style menu and I personally like to see more local cuisine on hotel menus. Location of the hotel is also interesting. It is not downtown so for those in Barcelona primarily for sightseeing, you do need to hop on the tram or metro which is less than 5 minutes away from the hotel. For those into shopping, the hotel is in front of the Diagonal Mar shopping complex which has a couple of nice shops and a lot of casual dining options. I was provided with a room on the executive floor. the room was decent in size and everything was well maintained. Bathroom size was also quite good. I had a view of the ocean and the "beach" area nearby. As a Diamond member with Hilton, I was provided with complimentary internet, which worked fine for the duration of the stay. Very modern hotel. Nice, open lobby area
What could be improved: Not much - I found the food offering in the executive lounge to be standard and simplistic and quality could have been one notch higher. Also, although I quite liked the room, the floors (wood-style) are starting to show some signs of aging. The room did not look nor feel dated, but it could probably use a rejuvenation program in the near future. finally, given that it was low season, I was expecting the rate to be somewhat lower. From a value perspective, it is fair, but not great
Dear Guest,
We would like to thank you for choosing the Hilton during your recent visit to Barcelona.
We are so glad to read that your stay was a memorable one and that you found our staff very friendly and efficient.
We hope to welcome you back to the Hilton Diagonal Mar Barcelona in the near future.
Kind regards
Guest Services Dept.