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“Many positives but some issues”

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Mercer House Boria BCN
Ranked #312 of 513 Hotels in Barcelona
Certificate of Excellence
Calgary, Canada
Level 5 Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Many positives but some issues”
Reviewed April 8, 2013

In many ways this is a great hotel - fantastic location, modern, spacious and clean rooms, friendly staff. However, our room was on the first floor and it was so noisy none of us could sleep our first night. We were lucky that the hotel wasn't full and the staff were extremely accommodating by moving us to a room on an upper floor, which was much better. However, if we hadn't moved (or if another room wasn't available) the stay would have been a nightmare because the area was noisy at night (it was just more muted on the higher floor). Aside from this, the Mercer Boria really is a great hotel so if management could soundproof the rooms, it would add a lot of value.

Room Tip: Upper floors are quieter
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ejas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer House Boria BCN, responded to this review, April 22, 2013
Dear Mr. Ejas,

Thank you very much for your comments, these help us to improve. I can say you that we are preparing somethings to change the doors and the windows of the rooms to improve the soundproofing.

We’re going to solve this problem as soon as possible in order to offer our guest a better stay at Mercer Bòria BCN.

Best regards,

Francesc Holgado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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228 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Sydney, Australia
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 20, 2013

Great location within walking distance to all the major attractions in the old town (Gothic, El Born, Barceloneta, etc). Less than 100 metres from a metro stop (Jaume I) to take you to all the other major attractions.
Extremely friendly and helpful reception staff who spoke English well - a special thanks to Nikki.
Breakfast was adequate - a mix of continental and hot food cooked to your order. The chef was very friendly and made the effort to come in early for 2 days to accommodate our early schedule.
We stayed in a junior suite (room 401) which was really nice on initial inspection but was lacking in some areas. Some of the issues were quite minor, but some of them could potentially affect our decision as to whether to stay there again should the opportunity arise. Firstly, the lighting was very poor. Even with all the lights on it was still very dark. Secondly, the were no tissues in the room - probably the first time I've seen this in a room of such quality (and cost). Thirdly, whilst the kitchenette was reasonably well equipped, there was only one one wine glass available. Fourth, we were only provided with one bar of soap for the whole 4 day stay which we had to keep moving between the shower and the hand basin. Fifth, the pillows on the bed are quite flat - it would be nice to have a selection of pillows in the room (there may be some available but we didn't ask). Lastly, there was a horrible smell emanating from the bathroom - stale water or something like that. It's the same smell that pervades the reception area (I don't know how they sit in there all day). Whilst the first 5 issues are only minor, though probably shouldn't exist in a 4 star hotel, the last issue is quite off-putting and needs to be considered when booking.
Overall, our stay at the Mercer Boria BCN was quite enjoyable - made even better by the quality of service. If they could rectify the big issue of the smell in the room, and work on a few of the smaller issues it would be the ideal hotel to base your visit to Barcelona.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wyatt05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer House Boria BCN, responded to this review, March 21, 2013
Dear Mr Wyatt,

As a General Manager Mercer Bòria BCN, I'm grateful for your comments. I'm going to inform all the staff of your satisfaction.

About "minor" problems during your stay, I feel sorry that we are unable to fix it further, but I'll manage myself to solve it and let's hope it never happens again.

Best regards,

Francesc Holgado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 17, 2013

Mercer Boria was in prime location to the city centre, walking distance to so many shops and the seaside. Being right in the middle of everything made the trip really great. The apartment was a great size.. very spacious, clean, neat and modern with friendly staff. Definitely recommend staying here.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank erinnicole247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer House Boria BCN, responded to this review, March 21, 2013
Dear Mrs Erinnicole,

I'm feel very satisfied to read comments like yours. I'm glad that your experience in Hotel Mercer Bòria BCN was great, and we're waiting for your next visit to Barcelona.

Best regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, United Kingdom
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 6, 2013

We booked this hotel as a last minute get away for my birthday & it was an enjoyable one. When arriving at the hotel, the door gives a big hint to what to expect inside. Modern, clean & a friendly greeting! With the room we found the bathroom to be great & the room to be perfectly light, not too many lights & not too little. As for the hotels position, right next to the metro stop so you can travel to any metro stop with ease! A five to ten minute walk to the centre & also bars located on the same street. The free wifi also came as a free bonus & would recommend this hotel to anyone visiting Barcelona.

Helpful?
1 Thank deanoaky
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sydney
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 29, 2012

We stayed here for the weekend on 12 October and found the hotel very nicely furnished, clean and comfortable. The location is excellent near many good bars and restaurants in the picturesque Born area and very close to the metro. All hotels in the gothic and born areas would have some street noise at night due to pedestrian traffic, however the street outside the hotel is relatively quiet and we were not disturbed by noise at all. This is not a a typical chain hotel with a large lobby,restaurant, parking and concierge services, however if you like small boutique style establishments with helpful staff, local area recommendations, then this hotel should do nicely.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank my2centsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 17, 2012

My wife and I stayed from Oct 9th for 5 nights and really enjoyed our stay. The rooms were cleaned daily and were spotless, it is in an ideal spot in the Gothic quarter, a 5 minute walk from the cathedral, 10 minutes from Las Ramblas. Staff bent over backwards to make us happy and gave great advice on where and where not to go. Only minor complaints were the room was a little dark and it could get a little noisy on a night, but these were only small issues for us. If we head back to Barcelona I wouldn't hesitate to stay here again.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2012

Stayed here one night after a cruise in Oct '12. As soon as we found the front door locked and had to be buzzed in, I knew we were in trouble. The reception area is the size of my master bedroom. The elevator is so small I could not go in it (i'm 6'5). My wife took two trips up the elevator with one piece of luggage each trip and my daughter and I walked up four flights of stairs with all the carry on luggage. To be honest, the room was very nice. It was very modern with a separate bedroom and nice bathroom. It is on a very noisy side street that kept us up all night even with the windows shut. We didn't get a minute of sleep. It wasn't even cheap. It was over $300 USD for the 3 of us.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DLI609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercer House Boria BCN

Property: Mercer House Boria BCN
Address: Calle Boria, 24-26, 08003 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > El Born / La Ribera
Amenities:
Kitchenette Room Service
Hotel Style:
#111 Romantic Hotel in Barcelona
#166 Family Hotel in Barcelona
#186 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercer House Boria BCN 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Boria Bcn Barcelona
Boria Bcn Hotel Barcelona
Mercer House Boria BCN Barcelona, Catalonia

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