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“Kind of ok hotel...but not a great one!!!”

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The Gates Diagonal Barcelona
Ranked #243 of 513 Hotels in Barcelona
Reviewed October 28, 2013

Silken Diagonal is an average hotel but not really a good one. It looks modern but the rooms could have been designed better. The overall lighting too needs to be better as the hotel looks very dull and gloomy and depressing. The rooms are ok but not spacious. The highlight of the bathroom is it does not have any privacy!!!. There is a glass wall separating the bathroom from the bedroom and not acceptable. Becomes difficult when travelling with kids and friends. No water in the room. And no coffee maker in the room. They claim free wifi but no signals in the room. Overall not a great experience. Checked out to another hotel as was not happy with the facilities!!!

Room Tip: Can look for better options!
  • Stayed: October 2013, traveled on business
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Thank RaviHebballi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Departamento de Calidad at The Gates Diagonal Barcelona, responded to this reviewResponded October 30, 2013

Dear guest,

First of all we want to apologize for not having been able to offer you the experience you deserve, during your stay at the Hotel Silken Diagonal. We will deeply analyze your feedback and will act to improve those aspects you point out. If it is possible we would like to contact you directly, in order to understand better all the different aspects you did not like of our hotel. Send us an email to: calidad.diagonal@hoteles-silken.com

Yours sincerely,
Hotel Silken Diagonal Barcelona

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733 - 739 of 2,301 reviews

Reviewed October 20, 2013

Sliken Diagonal is a good value hotel for a city break and with a couple of changes could be a great hotel. The hotel itself is very cool, with some great design features. We stayed in a comfort room, which was incredible good value and had a dual aspect with amazing views of the Sagrada de Familia and over looked the Agbar tower (Barcelonas own Gherkin). The room was spacious, clean and comfortable. The only real downsides of the room itself was that the shower screen was slightly too narrow so you soaked the bathroom everytime you showered and the only English channel to watch whilst getting ready to go out was BBC news which gets a bit dull after a while. Both of these are minor things that wouldn't affect your stay. One big downside is the lack of tea and coffee making facilities in the room, which was a pain.

The rest of the facilities at the hotel were good. There is a great sun deck and pool on the roof, although the pool was freezing, even on a 27 degree day, and the roof top bar never opened. I guess mid October must be out of season for them. Breakfast was very nice, but insanely expensive if like us it wasn't included in the price of the room. At almost 19 euros, you have to eat a lot to get your moneys worth. We found some great places for breakfast within a few minutes strole, which were much better value.

The hotel location is amazing, with easy access to the Glorie metro station and within easy walking distance to shops, restaurants and some of the best sites, such as the Sagrada de Familia and Casa Batillo and Casa Mila.

The staff are all very pleasant and helpful and we throughly enjoyed our stay. With a couple of tweaks it could be an amazing hotel. We would definitley visit again when back in Barcelona.

  • Stayed: October 2013, traveled with friends
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Thank Rory I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Departamento de Calidad at The Gates Diagonal Barcelona, responded to this reviewResponded October 28, 2013

Dear Rory,

We want to thank you for your extensive review about your stay at Hotel Silken Diagonal. We are glad to read that you enjoyed the stay and that our facilities have been to your liking. We know that we have to improve some aspect in our services and also in the rooms, comments as yours allows to fullfill our customers needs. In what concerns the roof top bar, we have to tell you that it is open until september 30th, and about the TV Channels available in english i must say that in addition to BBC they are also available Eurosport, CNBC and bloomberg, it might be a problem with your TV. It has been a pleasure to read your review and we hope you make us another visit so you can see the improvements made due to your comments.

Kind regards,
Hotel Silken Diagonal Barcelona

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Reviewed October 18, 2013

The best sunday afternoon place... Probably the best sunset spot in Barcelona! Modern and clean... The employes are very nice to all people... ;) good place to relax in the afternoon with some pool parties around the pool...

  • Stayed: August 2013, traveled with friends
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7  Thank JGordicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Director General at The Gates Diagonal Barcelona, responded to this reviewResponded October 22, 2013

Dear customer,

We want to thank you fantastic words about Hotel Silken Diagonal´s exclusive terrace. As you say, it has one of the most fantastics views in Barcelona. It is a pleasure to read such positive feedback about our staff. It would be a great pleasure to welcome you again.

Kind regards,
Hotel Silken Diagonal Barcelona

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Reviewed October 15, 2013

Stopped in barcelona for a 2 nights and stayed here. Cannot fault it for anything especially its location. The gorgeous sagrada familia is just a few steps away and the neighbourhood is really colorful. Adds to the charm. we had a very comfortable room with a nice design edge to it. There´s a lovely latino vibe around the area and good food to be found. we got some great recommendatns and the hotel concierge made sure we were supplied with very helpful walking maps as well. Ace!

  • Stayed: September 2013, traveled with friends
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Thank SWJamms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Director General at The Gates Diagonal Barcelona, responded to this reviewResponded October 22, 2013

Dear guest,

Thank you for taking the time to make a review about your 2 day stay. It is always a pleasure to receive positive feedback from our guests and it is great to read you fully enjoyed your stay with us. We are glad our staff recomendations and advices were usefull to you, yours here will be also usefull for future guests. We hope to see you once again at Hotel Silken Diagonal Barcelona.

Kindest regards,
Hotel Silken Diagonal Barcelona

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Reviewed October 12, 2013

I spend four nights at the hotel visiting Barcelona for a conference. Diagonal is a design hotel and offers all the amenities of a four star hotel. It has a nice sitting area and a very beautiful roof garden from where you can enjoy the view, not only Torre Agbar which is next to the hotel but also Sagrada Familia and the rest of Barcelona. Check the prices before ordering a drink because alcoholic drinks are quite expensive. The rooms where modern with all the amenities, clean and some of them with nice room. The higher floor you get a room the better, since from the lower levels there is noise from outside. Breakfast was very good with a lot to choose. The staff was friendly and helpful. Something negative is that they charge for the wifi which, at least the days we spend there wasn't working with the iphones.

  • Stayed: October 2013, traveled on business
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Thank zittaros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Departamento de Calidad at The Gates Diagonal Barcelona, responded to this reviewResponded October 28, 2013

Dear guest,

Thank you very much for your review, it is wonderfull to see that you have enjoyed your stay at Silken Diagonal Barcelona. It is fantastic to receive a good evaluation, your feedback will make us improve our services. In regards to the problems you experienced with wifi, we work to provide the best coverage to all our guests and we also have to say that the service is free for all customers. If a guest needs a faster connection, it is possible with an additional charge. We look forward to welcome you again at the Silken Diagonal Barcelona, it is always a pleasure to have such wonderfull guests.


Kind regards,
Hotel Silken Diagonal Barcelona

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Reviewed October 11, 2013

This hotel is 30 mins walk to the harbour. Ideal business hotel. Spacious room, lovely large bed, coffee machine if only I could work out how to use it. Downside was the loo had no blinds on window which was disturbing as I didn't know if the window was tinted from the outside and the building opposite could see straight in! The breakfast was very tasty with plenty of choice.
There was a downside in that they mucked up the billing on check out. I ended up being charged more than I anticipated which if I hadn't have been on expenses I wouldn't have been happy.
Near to a great shopping centre which when you are a single female with evenings on your own was a great asset.

Stayed: October 2013, traveled on business
Thank Diana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Departamento de Calidad at The Gates Diagonal Barcelona, responded to this reviewResponded October 28, 2013

Dear guest,

I am very grateful for your comments about your stay with us. Our main goal is to offer a very pleasant and unforgetable stay and we feel very proud if we have achieved that goal with you. Thank you so much for you review, it would be a pleasure to see you soon back with us.

Kind regards,
Hotel Silken Diagonal Barcelona

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Reviewed October 11, 2013

Really good hotel which is next to Torre Agbar. The room was excellent - clean and large. There is a fantastic place on the rooftop - bar and pool which is perfect for relax and late night cocktails. Tram and bus stop are next to the hotel.

  • Stayed: December 2012, traveled with friends
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Thank kamen_yankulov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Director General at The Gates Diagonal Barcelona, responded to this reviewResponded October 22, 2013

Dear guest,

In the name of Hotel Silken Diagonal Barcelona team, I want to thank you for your review about your stay. We are very please to find out that we exceed the expectations you had on us, and that you enjoyed your visit to Barcelona. We appreciate your positive feedback and we would love to meet you again in the near future.

Kindest regards,
Hotel Silken Diagonal Barcelona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Gates Diagonal Barcelona

Address: Avda Diagonal 205, 08018 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#140 Romantic Hotel in Barcelona
#142 Business Hotel in Barcelona
#154 Luxury Hotel in Barcelona
#209 Family Hotel in Barcelona
Price Range: $115 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gates Diagonal Barcelona 4*
Number of rooms: 240
Official Description (provided by the hotel):
The Gates Diagonal Barcelona (HB4207) is a modern hotel. It is situated on the Avenida Diagonal in the trendy district of Poblenou, affectionately deemed by some as the "Brooklyn of Barcelona," in a neighborhood of striking contrasts. Perfectly located in a prime location, immediately neighboring the Torre de Glories, next to the Plaça de les Glòries Catalanes, which can be reached from any point in the city. The excellent location of the hotel and its connectivity with public transport, makes it easy for leisure and business guests alike to access all of Barcelona's main attractions and convention centers in just minutes. ... more   less 
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Also Known As:
Silken Diagonal Barcelona Hotel Barcelona
Silken Diagonal Hotel Barcelona
Barcelona Silken Diagonal Hotel
The Gates Diagonal Barcelona Catalonia

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