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“Good hotel”

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The Gates Diagonal Barcelona
Ranked #243 of 513 Hotels in Barcelona
Pretoria, South Africa
Level 5 Contributor
86 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Good hotel”
Reviewed October 7, 2013 via mobile

The interior of the hotel is modern. Rooms are adequate, with good bathroom, safe, mini bar and flat screen tv. Very close to the metro station (L1). Breakfast is good, but staff are slow and not very friendly. Staff at reception were great, friendly and helpful. Terrace with very nice views.

Stayed October 2013, traveled on business
Helpful?
2 Thank PierreZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkendiagonal, Director General at The Gates Diagonal Barcelona, responded to this review, October 22, 2013
Dear guest,

Firstly I would like to thank you for your time making this review regarding your stay at our Hotel Silken Diagonal Barcelona. It is fantastic to receive a good evaluation, your feedback will make us improve our services. We regret our team has not achieved the highest standards during your whole stay, but we will work hard to offer you a much better experience on your next stay.

Kind Regards,
Hotel Silken Diagonal Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,259 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (209)
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Isle of Skye, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 28, 2013

The staff were nice and helpful. The room and food was great but the terrace was closed to us on both nights due to private functions.
The en-suite bathroom was glazed partition was very nice. A large shower and a separate bathtub with jacuzzi jets. Twin sinks and mirrors too, all with modern lighting.

Stayed September 2013, traveled as a couple
Helpful?
2 Thank Jelby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level 6 Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 23, 2013

The hotel looks ok in the pictures, even good. Probably even was a nice hotel...a few years ago. Now poor maintenance and mediocre service has contributed to the fact that paying 150 / night is way too much for this kind of experience. I am attaching one picture from the bathroom with mold and deteriorated woodwork. This could be a good hotel if they just would do some refurbishment...goes also for the service. The only really positive thing was the bikes they rent - they were great!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Larry1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 20, 2013 via mobile

We stayed at the Silken for 3 nights and could not fault the hotel apart from the rock hard bed. Room was modern and clean and had a great view of the Agbar tower. Staff were very friendly and helpful. Well positioned for the metro (Glories) The rooftop pool and bar gave great views of the city. Shopping centre across the road. All in all a great hotel at a decent price for Barcelona but please Mr.Silken invest in some decent mattresses for your beds so that your patrons can get a decent nights sleep.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Decmurph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level 4 Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 17, 2013 via mobile

Very clean.modern.rather for buisnessmen but we liked it a lot. Close to subway and open air market with everything. Opposite the hotel shopping mall.good connection to city centre.you can even take walk to go by the seaside- about 20-25 min.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gosia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

Nice modern, clean hotel. Good location - not central but right next to Metro station, tram and bus stop. Tour bus also stops close to hotel. Rooms are clean and bright. Some people might be put off by the glass bathroom wall but is does have a screen that can be pulled across. Shopping centre across the road. I would stay here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chepstow, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 14, 2013

Stayed here for a city break, it was a present to my wife. The hotel looked perfect from the pictures on the Internet and it seemed nice when we arrived. Then we were greeted by the arrogant staff, which were not the most helpful. I had especially booked the hotel as it had a pool on the rooftop, which we found out on arrival that it was out of order. We had booked this well in advance and never received any notification that the pool was out of use. I complained to the first member of staff who couldn't care less. Then I spoke to another member later who said it would be open tomorrow, so we waited till the next day and it still wasn't open, I complained again to the senior manager who did not help me out at all. If I had known the pool was out of order I would have booked somewhere closer to the city centre. No compensation was given due to the pool being closed.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kinnidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gates Diagonal Barcelona

Property: The Gates Diagonal Barcelona
Address: Avda Diagonal 205, 08018 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#140 Romantic Hotel in Barcelona
#142 Business Hotel in Barcelona
#155 Luxury Hotel in Barcelona
#209 Family Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Gates Diagonal Barcelona 4*
Number of rooms: 240
Official Description (provided by the hotel):
The Gates Diagonal Barcelona (HB4207) is a modern hotel. It is situated on the Avenida Diagonal in the trendy district of Poblenou, affectionately deemed by some as the "Brooklyn of Barcelona," in a neighborhood of striking contrasts. Perfectly located in a prime location, immediately neighboring the Torre de Glories, next to the Plaça de les Glòries Catalanes, which can be reached from any point in the city. The excellent location of the hotel and its connectivity with public transport, makes it easy for leisure and business guests alike to access all of Barcelona's main attractions and convention centers in just minutes. ... more   less 
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Also Known As:
Silken Diagonal Barcelona Hotel Barcelona
Silken Diagonal Hotel Barcelona
Barcelona Silken Diagonal Hotel
The Gates Diagonal Barcelona Catalonia

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