Within 30 minutes of arriving at this hotel we were minus our passports and a rucksack!
We were with 7 other people and our holiday rep at his desk in the hotel reception area. I'd put my rucksack down on the floor in order to sit down and after the briefing the rucksack had disappeared. The hotel checked the hotel's CCTV and saw 3 men walking off with my rucksack.
The problem with this hotel is that it has 3 entrances/exits and therefore cannot be adequately secured. We then had to spend 3 hours at a police station and 4 hours next day at the British Consulate obtaining Emergency Travel Passports. The cost of emergency passports is EUR126 each! Naturally this means we do not happy memories of Barcelona.
However, the hotel staff are very helpful and pleasant. The food is excellent and the room was comfortable.
- Official Description (provided by the hotel):
- The Gates Diagonal Barcelona (HB4207) is a modern hotel. It is situated on the Avenida Diagonal in the trendy district of Poblenou, affectionately deemed by some as the "Brooklyn of Barcelona," in a neighborhood of striking contrasts. Perfectly located in a prime location, immediately neighboring the Torre de Glories, next to the Plaça de les Glòries Catalanes, which can be reached from any point in the city. The excellent location of the hotel and its connectivity with public transport, makes it easy for leisure and business guests alike to access all of Barcelona's main attractions and convention centers in just minutes. ... more less
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- Also Known As:
- Silken Diagonal Barcelona Hotel Barcelona
- Silken Diagonal Hotel Barcelona
- Barcelona Silken Diagonal Hotel
- The Gates Diagonal Barcelona Catalonia