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Casa Fuster Hotel
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Reviews (1,496)
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Reviewed March 18, 2013

Based on the hotel’s whimsical and appealing exterior, and on its membership in the Leading Hotels of the World, I was looking for a superlative experience at Casa Fuster. But it did not meet my lofty expectation and underperformed for the money, especially because there were some issues with internet access.

Casa Fuster looks just gorgeous from the outside, similar in style to some of the Gaudi-designed buildings in the area.

Inside, the rooms are somewhat small and the furniture a bit old-fashioned. In my upgraded room, there was no comfortable desk chair and it was hard to find the single electrical outlet near the small desk. Clearly not meant for the business traveler.

The bathroom, by contrast, was a highlight, reminiscent of a Ritz Carlton or a Four Seasons. Heated towel racks, “rainfall” shower, beautiful fixtures, subdued lighting and a lovely amenity kit made it far superior to the standard hotel bathroom. I wanted to find excuses to spend more time there. Wash my socks in the bidet perhaps?

The view from the balcony was beautiful but without even plastic furniture there was no way to enjoy it for more than a few minutes.

The hotel went out of its way to watch out for some of the little things, such as fancy pastries as a welcome gift. Bell service and front desk response were both quick and courteous.

Breakfast was disappointing. Like a chain hotel, Casa Fuster fed the guests in a large underground room offering bins of warmed over food. There may have been omelets or other fresh food available but no one asked me if I wanted any. Some food was very good (yogurt, fresh fruit etc.). But the buffet was poorly tended even as employees were standing around near the entrance. The person who carefully wrote down my room number then offered me coffee did not bring any. Coffee and tea service at the buffet was somewhat chaotic and there was no one there to clean up the spills. These are minor points in the grand scheme, but since the place is expensive and “exclusive,” I’m pointing it out.

The ground-floor lobby bar is a dream of European belle epoque but when I went to sit down in the sun after breakfast, I was quickly shooed away from the sunniest area. The lone staffer, in a nearly empty room, told me that the area was off limits.

The biggest downside to this hotel was the lack of decent internet access. In this day and age, access at 0.37 MB (akin to a mid-grade dial-up modem) is just not acceptable. I was in and out of the room and decided to just put up with it. When I mentioned it to the desk at the end of my 24-hour stay, they graciously took note. I made a point of using speedtest.net to measure the speed in the lobby, barely faster, and in the basement (super fast). How is that even possible? I can’t imagine that I am the first one who said something.

UPDATE: The next business day after I filled out the online survey regarding this stay, I got a very apologetic but not very specific note from the management. I give them credit for trying. Still, I recommend asking them about internet speed if that is a priority.

  • Stayed: March 2013, traveled on business
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5  Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

Have just return from our 4 nights stay at this lovely historic hotel.

Pros: The architecture of the building is beautiful, well worth a photo or two. The staff are fabulous, providing an excellent service, very professional, yet very personal, all knowing your name, making you feel like part of a family.

Cons: Rooms are on a small size, the very dark furniture making them feel even smaller, not justifying the very high price charged, although the bathrooms are fantastic. Also, there was no warning on any booking sites, including the hotel's, that the very beautiful restaurant on the first floor is closed for refurbishment and a part of the downstairs coffee lounge is used instead. The top floor terrace, with supposedly wonderful views over the city is also closed, which was very disappointing, as this was one of the deciding factors for us booking this hotel.

Overall we were very happy to stay in this hotel, mainly due to its staff and service, which was really 5 star or more.

  • Stayed: March 2013, traveled as a couple
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3  Thank IvanaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

First of all Hotel Casa Fuster is a modernist building that is worth a look from the outside whether your're staying or not. I stayed in a suite with a view of Diagonal avenue, the room was comfortable and spacious, while the bathroom was well stocked with Loewe amenities.

Stayed: March 2012, traveled on business
4  Thank Vini_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

Located in a perfect location, walking distance to the best shops, Gothic quarter and Gaudi's famous Casa Batllo. From the moment you walk into the main lobby you are well taken care off by the professional and ever so helpful staff. The hotel delivers a comfortable stay with lovely boutique rooms and grand bathrooms. Breakfast buffet is bounty full without compromising the taste. The architecture of the building is a wonderful reflection of Barcelona's style, beautifully restored building. I highly recommend this gem of a property.

Room Tip: Ask for a room with a street view or the Sagrada Familia.
  • Stayed: January 2013, traveled on business
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Thank MaggieGosia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

beautiful hotel with nice decorated rooms. For me the best of Barcelona. I felt like staying in a Gaudi Palace :-) Great rooms of a good size. Excellent breakfast service. Great atmosphere in the hotel bar. No faults just perfect.

Stayed: July 2012, traveled as a couple
Thank StevenHeverlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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