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“Just a place to stay” 3 of 5 stars
Review of Hotel Zenit Borrell

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Hotel Zenit Borrell
Ranked #297 of 523 Hotels in Barcelona
Medford, Oregon
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Just a place to stay”
3 of 5 stars Reviewed May 21, 2013 via mobile

Can't really say anything great or anything terrible about the place. Good things: away from La Rambla and the craze, lots of great great restaurants within a half ile walk, rooms are clean and modern. Not so good things: The walls are super thin, we heard our neighbor snoring and the staff wasn't very friendly. Not that they were UN friendly, just kind if there. If you can get a good rate, worth it.

Stayed May 2013, traveled as a couple
Helpful?
Thank bolts4life22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 1, 2013

Stayed the hotel from April 28 to April 30.
First: even though we mentioned it was our first time in Barcelona, no map or city info was offered. (very poor service)
Second: Internet didn't work in the room, contacted reception, nothing was done until we left the hotel.
Third: On our last night, we were having breakfast at the hotel restaurant, they made us move from our table, and we were seated at a table close to the buffet. My bag was at the chair as I stood up to get food, and was STOLEN. No one saw anything, the waiters or any of the staff. There is no security guard at the hotel entrance and obviously they don't control their door...

The worse was the lack of service and support provided to solve my problem, they basically sent me to the police to file a report... offer change for the metro or a cab that work with the hotel to take me there... no... their option was to walk 40 minutes to the next HSBC to try to get some money withdrawn from my bank account...

I was very upset and they showed no service. To have an idea, the manager didn't introduced herself to me, not even talked to me.

I don't recommend this hotel.... rooms any hotel have, but service is priceless... they should not be in the business, and as a person who have dedicated over 10 years of my life working with customer service, I felt ashamed to have such people working in the business.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Monica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RTP54
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 28, 2013

This is a perfectly fine, just off the beaten path hotel in a quiet neighborhood. Convenient to the Metro, about a 15 minute walk to Las Ramblas and Placa Catalonia. Front staff welcoming and professional. Breakfast was nice with plenty of choices.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank RTP54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 28, 2013

Two adults in 60s. Just back from 3 nights in this hotel. Easy to access from airport. Purchased public transport tickets at train station at airport. 9.90 euro for 10 journeys
We arrived about 9.30 pm and were upgraded room at no charge. Hotel clean, room clean. Our room was at the back of the hotel and quiet. A 15-20 minute brisk walk to Las Ramblas.
Many eating places nearby. Convenient for Metro. Be prepared to walk a lot but most city breaks require this.
Cannot comment on any hotel services as we were out sightseeing about 14 hours a day.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 18, 2013 via mobile

Very clean rooms, which is really all that we were hoping for. The hotel is a little bit noisy (we could hear a guy snoring in another room), but since we spent very little time there, we were OK. The location is absolutely great, with great restaurants a short walk away, specially in Carrer Mallorca. Also, the subway was a short, 2-minute walk. We definately recommend the hotel.

Stayed April 2013, traveled as a couple
Helpful?
1 Thank Pedro O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevenoaks, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2013

Stayed this weekend..hotel a lot further from Los ramblas than I expected. Upgraded to a standard room as reviews had said basic very small. Room was modern had a balcony and spacious bathroom.
The hotel has a restaurant and bar -however both are closed saturdays and Sunday's .. Would have been nice to have been told this before booking with Groupon. Website also states they have a terrace bar so after a long day of walking we thought we'd go back and sit in the sun with a cold drink. Ha! No chance..even though it was 22degrees we were told the terrace wasn't open!

Had a great time in Barcelona but wouldn't go back to this hotel.

  • Stayed April 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Gardners96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2013

Two of us have just spent a few days in Barcelona and stayed at The Zenit Borrell. It was one of the cleanest hotels that I have stayed at. The breakfast was lovely and the room comfortable. However, no decent view from the window and quite a way from the city centre, but we knew it was a long walk prior to booking and really the view wasn't a major problem because we didn't go to gaze through the window!. The main reason we stayed at this particular hotel was the deal we got on the price. Very good value!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank maisie1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zenit Borrell

Property: Hotel Zenit Borrell
Address: Comte Borrell 208 | Esquina Calle Mallorca, 08029 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#177 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Zenit Borrell 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Zenit Borrell Hotel
Zenit Borrell Barcelona
Hotel Zenit Borrell Barcelona, Catalonia

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