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“Major baby problems at new hotel”
Review of H10 Port Vell

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H10 Port Vell
Ranked #28 of 516 Hotels in Barcelona
Certificate of Excellence
Reviewed September 23, 2013

We stayed there a week in mid september a week or so after they had opened. We had to pay in advance for the week which is a bit unusual, we then have to pay twice since we have to settle the minibar too.

To begin with my biggest problem was the weak air condition, if you enjoy sleeping in a cold room it could be a problem, it's so weak that it uses 2-3 hours to bring the temperature down 7-8 degrees. But eventually we climatised so the last 4 nigths we slept well.

Towards the end of the stay the one major problem was beginning to emerge. The hotel was starting to fill up with guests towards the weekend and from Thursday on you could only shower for 3 minutes without flooding the entire room.

On the last day, my girlfriend showered before me and when I showered after her I saw clear evidence of sewage coming up from the drain, it was quite gross, and I didn't shower. Earlier in the week I asked one of the cleaning ladies what the problem was and if it could be fixed but apparently it was the pipes in the hotel that was the problem.

Thats a major issue and escalated when the hotel filled up, other than that the hotel was quite nice, nice furnitures, balcony, veruy nice location.

It's not worth buying the hotel breakfast if your a tourist as there's plenty of excelent choices to buy much cheaper than the 38 euroes for a couple at the hotel.

I wouldn't recomend the hotel before they've fixed the pipes, as showering in sewage is not acceptable for a 4 star hotel.

  • Stayed: September 2013, traveled as a couple
    • Value
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7  Thank someone651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patricia V, Manager at H10 Port Vell, responded to this reviewResponded October 9, 2013

Dear Someone 651,

Thank you very much for your comments which help us to improve day by day.

Unfortunately, the first week after our opening day, we found out that some shower drains and air conditioning systems were not working properly, and as soon as we noticed we repaired them.

We would like to apologize for the inconveniences you had during your stay in our hotel, and we really hope to welcome you again in our hotel.


Best Regards,

Patricia Van den Berg
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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623 - 629 of 986 reviews

Reviewed September 22, 2013 via mobile

Wouldn't stay anywhere else. Lovely staff who were so helpful on the phone before we even arrived. Glass of fizz on arrival, lovely room with balcony overlooking marina, gorgeous shower (always a bonus) and good quality coffee machine in room. Its those little touches that make all the difference. Roof terrace was FAB, great barman making us the best gin n tonics and cosmopolitans! Breakfast was lovely, anything and everything on the buffet beautiful fresh fruit and juices, croissants and fresh bread, usual lively cheeses, meats etc. And choice of hot (we had amazing scrambled eggs), fresh coffee. Great service as well. No restaurant for dinner but who cares, so much choice in Barca. But avoid Cal Pinxo - if you do go out, worst restaurant in Spain!

  • Stayed: September 2013
    • Value
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1  Thank JulieReading_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013 via mobile

From the moment we walked in we couldn't have felt more welcome. Served a glass of prossecco and nibbles, showed to our room efficiently and given a voucher for a complimentary cocktail on the roof terrace. The room although a little small had everything we needed. It was lovely and clean with a great bathroom and the added bonus of a coffee maker which was welcomed after a few too many Mojitos. The breakfast is lovely you can choose your hot breakfast to order (includes pancakes) from the menu and the rest of the breakfast is a buffet with a lot of choice. All the staff were so lovely and I'd definitely recommend the hotel to anyone looking to travel to Barcelona. It's within walking distance of most major attractions and everything else is just a short tube ride away from the stop just down the road.
Lovely hotel icing on the cake for a perfect Barcelona getaway :)

  • Stayed: September 2013
    • Value
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2  Thank Tanya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

Newly constructed hotel with nice, modern style design. Super friendly staff. Good location close to old port. We were lucky enough to be the first guests ever arriving, were greeted by hotel manager and even received nice gift set with wonderful book of Barcelona. A glass of complimentary Cava was included. Unfortunately, raining so we could not enjoy the roof top terrace.

Stayed: September 2013, traveled as a couple
5  Thank Stefan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
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Stayed: December 2017, traveled solo
Thank Sabrina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago
Google Translation

Stayed: November 2017, traveled with friends
1  Thank angellva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2017
Google Translation

Room Tip: Zimmer mit Blick auf den Jachthafen
See more room tips
  • Stayed: October 2017, traveled solo
    • Value
    • Sleep Quality
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Thank marabu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H10 Port Vell

Address: Pas de Sota Muralla, 9, 08003 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Barceloneta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Barcelona
Price Range: $113 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — H10 Port Vell 4.5*
Number of rooms: 58
Official Description (provided by the hotel):
The H10 Port Vell is a newly built hotel created by renovating one of the city´s historical buildings. This 4-star superior hotel has comfortable, modern rooms, a restaurant, a Lobby Bar and a Chill-Out Terrace with plunge pool on the 5th floor, where guests can enjoy privileged views of the Port Vell Marina and Palau de Mar. ... more   less 
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Also Known As:
H10 Port Vell Barcelona, Catalonia

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