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Reviewed 2 weeks ago

We stayed in this hotel as a family of 4 in the family room. Having hotel hopped from a few other european cities, this hotel was our favourite summarised as follows:

- Located in the Gothic Quarter so it is very convenient with close proximity to the train station
- The interior design is very unique where they mixed the modern with features from the original building
- Staff are very friendly, helpful and provided a prompt service
- There is a little gym in the basement with a sauna and a little pool on the top floor. Given the size of the hotel, these amenity was not expected.
- Size of the rooms are spacious

Hotel does not offer any restaurants/ bar but there is really no need because it is surrounded by restaurants & bars in the gothic quarter!

When we come back to Barcelona, we will definitely return to this hotel.

Date of stay: September 2019
    • Location
    • Rooms
    • Service
Thank VHILW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Greg Behn, General Manager at Aparthotel Arai, responded to this reviewResponded 2 weeks ago

Dear Guest,
Thank you for sharing such a positive review of your time at Aparthotel Arai, Barcelona.

Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.

We appreciate your recognition of our team's excellent service, and we are delighted to hear you will be returning to us on your next trip to Barcelona.

The whole team looks forward to seeing you again in the near future.
Our best regards,

Greg Behn, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We recently spent 8 nights at this lovely hotel. Our room was fantastic and we were surprised at just how large it was. It had a great balcony which we used every evening after dinner to relax and enjoy the city sounds with a drink. This hotel is extremely well located and we walked everywhere. Sagrada Familia was only about a 35 minute walk. There is a supermarket literally steps away where we picked up supplies and wine. There are also many bakeries in the area where we would grab breakfast or lunch things and then come back to enjoy them on the balcony. What really sets this hotel apart from the others is their customer service. Everyone we dealt with went out of their way to ensure things were going well and to see if there was anything we might need. They were extremely helpful with both restaurant suggestions and making the reservations for us. This hotel is the perfect place to head back to after a long, busy day exploring Barcelona.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank OntarioSandyBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Greg Behn, General Manager at Aparthotel Arai, responded to this reviewResponded 2 weeks ago

Dear Guest,
Thank you for this kind review.

We are thrilled that you had a pleasant stay at the Aparthotel Arai and we are happy that the room and balcony were to your liking. It is also wonderful to hear your kind words about our location and we feel that they will definitely benefit our readers. We are proud of the high level of personal service we offer so it is really rewarding to receive your positive feedback about our team members; we will be sure to share your complements with them. Your recommendations are truly appreciated.

We very much look forward to welcoming you back in the future.
All the best,

Greg Behn, General Manager

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Reviewed September 3, 2019 via mobile

We stayed at this wonderful hotel for three days before leaving on a cruise. It’s located in the Gothic quarter - winding alleys, independent artists, intimate atmosphere, Fun shops, bakeries, numerous quiet plazas. There’s not a lot of car traffic, but automobiles seem to impossibly navigate these alleys amongst pedestrians. It adds to the flavor and charm of this wonderful area.

The hotel is located in a restored old building, which has preserved and exposed original stone and brick walls and ceiling beams. Very cozy. The rooms are not spacious but quite comfortable. The staff is extremely accommodating and service is impeccable. Our room had a Nespresso machine with free coffee.

We didn’t get the chance to use the rooftop pool, we did go up to the roof to see it , and the entire setting looked quite nice.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Q5922HGjamesd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Greg Behn, General Manager at Aparthotel Arai, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you for positively reviewing your stay at Aparthotel Arai - our luxury apartments in the Gothic Quarter of Barcelona.

We are happy to hear that you had a pleasant experience overall. Your kind words on our location would definitely benefit our readers. Thank you for appreciating our decor. We are pleased that the room was to your liking. Our team members always go out of their way to ensure they deliver the best service possible. We hope that on your next visit you would definitely experience our rooftop pool.

We look forward to welcoming you back on your next visit.
With kind regards,

Greg Behn, General Manager

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Reviewed September 2, 2019

We spent 4 days at this fantastic hotel. It is in a great location in the Gothic quarter and is immaculate. The staff are very helpful and knowledgeable.The rooms are packed with lovely touches- robes, fresh flowers and toiletries. We would highly recommend Hotel Arai and would love to return.

Date of stay: August 2019
Trip type: Traveled with family
Thank Bev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Greg Behn, General Manager at Aparthotel Arai, responded to this reviewResponded 4 weeks ago

Dear Bev,
Thank you for such a positive review.

We are flattered that you chose to return to our hotel, but we are even more delighted that everything was to your satisfaction. We are pleased that our location was convenient for your needs. Our team members always go out of their way to ensure they deliver the best service possible. Thank you for your kind mention of our decor. Your recommendations are truly appreciated.

We look forward to welcoming you back.
Best wishes,

Greg Behn, General Manager

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Reviewed August 29, 2019

This hotel might be one of the best I've ever stayed in. Upon arrival we were treated like kings and queens. Ruben gave excellent customer service throughout our stay. The room was exactly as described on the website...no nasty surprises. Beautiful architecture throughout. Perfectly located in the Gothic Quarter of Barcelona's city center, it's within walking distance of many must-see places. Although we didn't take advantage of the kitchen amenities, it was well stocked for cooking. What we DID take advantage of was the not-so-mini minibar. They had the refrigerator stocked with full size bottles of wine, so of course we popped open the champagne right away. It was also well stocked with juice, soda, and waters. The room was spacious enough for us to invite a couple of friends over for drinks before going out the clubs - we appreciated having a table and chairs to sit at. The balcony was nice to look out on and provided fresh air in the evenings. Our room was on the corner and had two balconies that faced the front of the hotel and a side street. I booked the room from the hotel's website because it offered breakfast in the morning which was a nice way to start the day. Overall, this was an excellent hotel and I would highly recommend it.

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank Sheilla D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Greg Behn, General Manager at Aparthotel Arai, responded to this reviewResponded September 1, 2019

Dear Sheilla,
Thank you for such a great review.

We are delighted that you enjoyed your stay and that our luxurious surrounds met your expectations. Our team sincerely appreciates your compliments; we will be sure to share your kind remarks with Ruben and give him the credit that he deserves. We would also like to thank you for your highlight of our location as well as our spacious, comfortable rooms. It is wonderful to hear your mention of our delicious breakfast which has a range of options to suit everyone's tastes.

We all look forward to seeing you again on your next visit to Barcelona.
Warm regards,

Greg Behn, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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