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“Hidden gem of Barcelona”

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Mercer Hotel Barcelona
Ranked #3 of 513 Hotels in Barcelona
Certificate of Excellence
Reviewed March 25, 2013

This hotel is one of the most beautiful hotels i've stayed in! Modern architecture is combined with the old parts of Barcelona. The effect is gorgeous! We stayed in a superior room which was also very beautiful, large and very clean. The staff of the hotel is very friendly and helpfull. The hotel is perfectly located in one of the narrow streets of the Gotic quarter with its many restaurants, bars and boutique shops. The breakfast of the hotel is very good, but if you don't want to spend too much money on breakfast, there are many little places nearby where you can can get a coffee with a croissant. And after a day walking around Barcelona, there's a massage studio next to the hotel where you can get a perfect footmassage!

Anyway, two words: hidden gem!

  • Stayed: March 2013, traveled as a couple
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6  Thank Francesca v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded March 26, 2013

Dear Mrs. Francesca,

I would like to thank you for your kind comments received.

The staff of Mercer Hotel Barcelona do its best to make your stay unforgetable and achieve your expectations.

Warm regards,

Francesc Holgado
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,024 - 1,030 of 1,329 reviews

Reviewed March 24, 2013

We had one night in Barcelona and stayed at the Mercer. The hotel is great. It is brand new and the entire place is beautifully finished. It is built right into the old city walls and there is an excellent blend of artifacts and modern style. The rooms are simple but well appointed and because it is so new, everything is perfect.

More importantly, the staff all seem proud to be affiliated with this hotel and give 110% to your comfort. They also love giving tours of the hotel both to showcase the amazing archeological feature as well as the amenities. The service is great as well. When we were running late from some last minute shopping, the staff was aware that we had a flight leaving at a certain time and made sure a cab ready for us with bags loaded when we got back. i was really amazed, because we had only mentioned to them that we were leaving for a few minutes and would need a cab when we returned. just great personal attention.

Finally, the location is great - on a small and quiet road that is 3 minutes from the cathedral and close to shops, plazas and restaurants. Just perfect.

Beware, however, that the hotel is on a road that cab drivers seem to believe is a pedestrian walkway. As a result, we were dropped off a few blocks from the hotel. That is totally wrong as cabs can and do easily come right up to the hotel door.

  • Stayed: March 2013, traveled as a couple
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6  Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded March 25, 2013

Dear Ms. Nancy,

thank you very much for your excellent comments. As General Manager of the Mercer Hotel Barcelona I feel very proud to work for this chain as all the members of my staff. I am glad that you have felt.

Warm regards,

Francesc Holgado
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013

We stayed in the Mercer for a two night break and cannot recommend it enough. The hotel itself is wonderful with a great location in the heart of the Barri Gotic quarter, literally beside the cathedral. But the most attractive feature of the hotel is the outstanding staff. They were all without exception friendly, interested, but at all times professional. They could not do enough for us and seemed to accommodate any request. I do not recall ever staying in a hotel and feeling quite so welcomed and immediately at ease and relaxed. A special mention to Juan Manuel who has a wonderful sense of humour.

  • Stayed: March 2013, traveled with family
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6  Thank sarah g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded March 22, 2013

Dear Ms. Sarah,

Read Comments like yours is what we want all the hotel management. As General Manager of the Mercer Hotel Barcelona I feel my pride in my staff.

Thank you very much for trusting us.

Yours Sincerely,

Francesc Holgado
General Manager

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Reviewed March 20, 2013

We have just returned from a 4 day break in Mercer Hotel. A wonderful experience in this new hotel in the Gothic Quarter. Everything we could have hoped for, good staff. stylist decor, wonderful bed, lovely breakfast. Thank you

  • Stayed: March 2013, traveled as a couple
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9  Thank Gillian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded March 21, 2013

Dear Mr. Gillian,

Thank you very much for trusting us, we are glad to know that your experience at the Mercer Hotel Barcelona has been excellent.

Warm regards,

Francesc Holgado
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013

Initially we had some issues with our booking as we had to reschedule due to a bereavement, however, Gloria from the hotel emailed us and was extremely helpful by making sure this was possible. We were very grateful for her assistance and it was lovely to meet her when she introduced herself to us on our first full day on this trip to Barcelona.

We were very impressed by the hotel itself, the building is lovely, and has been brilliantly renovated incorporating modern features into the old foundations.

Our room was very large with a balcony that you could sit out on, Loewe toiletries in the bathroom, and an awesome shower. There is also a turn down service where a card with what the weather will be like the next day is left in your room, with a couple of chocolates - such a thoughtful touch.

Also, the bed is the most comfortable that I have ever slept on; that, including how nice and quiet the location is, made for an excellent night's sleep.

The roof terrace is beautiful and in warmer weather, would be great to spend a few hours.

We ate a couple of times in the tapas bar next to the reception area. The food there is fantastic, well priced, and the staff are very helpful.

One person who really made our trip, was our concierge who showed us round the hotel when we checked in and brought up our luggage. We were hoping to see him again before we left but he wasn't working the last 2 days we were there so were unable to pass on our thanks. He was really helpful with ordering us a taxi to Poble Sec where we were meeting a friend, and he also kept us up to date with the football score on Tuesday night, which my husband really appreciated!

Overall, this hotel is just fantastic, the staff are wonderful, the food is great, the rooms are brilliant - you really should stay here if you ever have the opportunity while in Barcelona.

  • Stayed: March 2013, traveled as a couple
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5  Thank lynds_b259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded March 19, 2013

Dear Ms. Lynds,

as General Manager of the Mercer Hotel Barcelona read your comments makes me very proud of my staff. Getting the maximum satisfaction of our guests is our reason for being and having succeeded with you makes me feel very satisfied.

Thank you very much for your comments, I'll convey congratulations personally to Glòria, and Isidro and all the staff.

Best Regards,

Francesc Holgado
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

One of just a few in the Barri Gotic, this small hotel would be considered a gem anywhere in the world. Modern redo inside an ancient shell, the atmosphere is wonderful. The rooms are equally modern and very well appointed. However, the staff is the key here. Incredible people that take great pride in their work and this new hotel. Their restaurant is superb, don't miss it. Many thanks to everyone at The Mercer for a great trip to Barcelona.

Stayed: February 2013, traveled as a couple
5  Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Gerente at Mercer Hotel Barcelona, responded to this reviewResponded March 14, 2013

Dear Mr. Peter C,

Thank you very much for your excellent comment.

As General Manager of the Mercer Hotel Barcelona I feel very flattered with comments like this, for me the staff of the Mercer Hotel Barcelona is one of the most important values​​.

For all of us the most important thing is to achieve maximum guest satisfaction, that is our reason for being and having succeeded with you reaches us satisfaction.

Best regards,

Francesc Holgado
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

Booked the Mercer Hotel for a long weekend getaway with my husband. I could not have been more pleased with the stay. As frequent visitors of Barcelona; we've stayed in several 4 and 5 star hotels in the city, but this was definitely our best stay so far. Decided to book Mercer due to it's location and esthetic design.

The Hotel is fairly new and has a unique feel as it has been built around some of the remaining Roman walls. The hotel has been designed tastefully and the rooms are beautiful and airy even though light is limited due to the narrow streets surrounding the hotel as it is in the gothic quarter.

If you are visiting in the warmer seasons you can enjoy the gorgeous and shady courtyard or the roof terrace with views of the city, complete with a swimming pool.

The hotel's own restaurants and bar lacked people during our visit, but there are wonderful little bars and restaurants all around.

Location of the hotel is just perfect as it is walking distance from the marina and all the old city's attractions. It is hard to get to by car due to the narrow streets so the cab might drop you off on the Career Princesca, but you will only have to walk 20m to the hotel from the street corner. Jaume metro station is just around the corner.

Last but not least, the staff of the hotel were super helpful and really ensured that we enjoyed our stay.

Will definitely stay at the Mercer next time as well.

  • Stayed: January 2013, traveled as a couple
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5  Thank Mia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded March 10, 2013

Dear Ms. Mia S,

I'm glad that they chose us to come and spend a few days with her husband in Barcelona and much more glad to know that your experience was excellent.

Thank you very much for your comments.

We hope to see you soon at the Hotel Barcelona Mercer.

Best regards,

Francesc Holgado
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercer Hotel Barcelona

Address: Calle dels Lledo 7, 08002 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Barcelona
#2 Business Hotel in Barcelona
#3 Family Hotel in Barcelona
#3 Luxury Hotel in Barcelona
Price Range: $371 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercer Hotel Barcelona 5*
Number of rooms: 28
Official Description (provided by the hotel):
This architectural marvel is located in the heart of Barcelona's Gothic quarter on mythic Calle Lledó, just a short distance from the Plaza de Sant Jaume. It not only represents the splendour of the old Julia Augusta Flaventina Paterna Colony, in what was then the Roman city of Barcino, but is also an archaeological gem that combines past and present, the monumental and the latest design. Now travellers can enjoy the greatest hotel comforts in the heart of old Barcelona, with exclusive views of the dome of the church of Santa María del Mar, the basilica of San Just i Pastor, and the Cathedral. ... more   less 
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Also Known As:
Mercer Hotel Barcelona Catalonia

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