Firstly, we must say that our Junior Suite, based over two floors was lovely and the huge bed was really comfortable. But the praise must end there. No british TV to watch as you unwind or get ready to go out, so we opted for the use of free CD's that were advertised as being offered at reception, but no CD's were available, I had to take the info book from the room to the reception to prove I wasnt making it up. No change of towels after the first night so we waited for the 2nd night, still no change until I requested them. The pool is advertised as a summer pool, thats probably as its outside, small and freezing cold in a very run down and neglected area overlooked by a 1000 residential balconies. Breakfast, aimed at the German / Dutch market with weird cheeses and strange looking mini sausages with rock hard bread rolls and sterilised milk for cereal and coffee / tea making, (sterilised milk?? this is 2013!!!).
We selected this hotel as it offered use of their Spa as part of our package, only to be told that we had to pay an extra 16 euros each for the privelage. Musnt forget the daily 6:00am wake up call as the staff clocked in or out for work, but thats probably because we were on the ground floor.
We paid top dollar for this special birthday break and were left feeling very disappointed, with the only explaination offered by the reception being, "we've recently been taken over and we are in the process of change". My advice, change your mind if you're considering this hotel.
- Official Description (provided by the hotel):
- The Hotel Acevi Villarroel is a welcoming four-star hotel in central Barcelona with great facilities, ideally located for exploring the city or for a business trip. We offer comfort and modern, artistic design, good dining in our restaurant "el 106", a spa and gym, and an outdoor pool as well as the full range of services that make our establishment a luxury hotel. We also offer polyvalent meeting rooms with personalized services to enable enterprises to make their conferences, seminars, and even for cocktails and banquets. ... more less
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- Also Known As:
- Acevi Villarroel Hotel Barcelona
- Acevi Villarroel Barcelona, Catalonia