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“A quiet hotel in Barcelona!”

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Hotel Gran Derby Suites
Ranked #162 of 519 Hotels in Barcelona
Certificate of Excellence
Reviewed August 1, 2012

We stayed for two nights at the end of July. The area in which the hotel is situated is a very interesting one. You can eat traditional catalan food in a number of long established places nearby. Next door is an excellent bar, where local people also drink and you can have a plate of top quality Iberico ham for 8 euros. We had breakfast 5 mns walk away for 6 euros each for coffee, big fruit cup and a pastry. If you want to see parts of Barcelona that are not crowded with tourists this is it.

The staff were friendly, helpful and professional. The room was clean and spacious and very quiet at night - very unusual in any city, particularly Barcelona. If you don't like exploring Barcelona by walking, then it was 4.5 euros in a taxi to Plaza Cataluña. You are about 20 mns walk from Camp Nou. Nice bathroom with decent sized bath.

There is only one downside, and only the hotel owners can fix it, although I was grateful for the effort of the staff to help. The wifi is complicated, unreliable and slow and free only for 90 minutes a day. Fortunately there is free wifi in a number of places nearby.

We will definitely be back ( probably November). No more overpriced places overlooking the Ramblas for us.

  • Stayed: July 2012, traveled as a couple
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Thank MK6390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DireccionDerbyHotels, Director de Recepción at Hotel Gran Derby Suites, responded to this reviewResponded August 14, 2012

We would like to thank you for posting your opinion at Trip Advisor. We are very happy to read that your stay with us was a good experience and that you would recommend our hotel.
About WIFI we working to make 24 hours free as soon as possible

Thank you again and we hope to see next time on the city

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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194 - 200 of 516 reviews

Reviewed July 29, 2012

This hotel was only okay and was justabout clean.
Very badly located and miles from Las Ramblas.
Staff were okay.
However, there is a nice little wine bar beside it that is very cheap and has great ambience.
Be careful walking around the area at night. Few of the local pubs are basically brothels and charge 30EUR for 2 drinks!!

  • Stayed: August 2011, traveled as a couple
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1  Thank obbarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DireccionDerbyHotels, Director de Recepción at Hotel Gran Derby Suites, responded to this reviewResponded August 14, 2012

Thank you for posting your opinion at Trip Advisor.Nearby can take a bus to go to city center in around 10 min. or underground, too.

We hope to welcome you soon

Best regards,

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Reviewed July 24, 2012

First of all, let me say that the staff at this hotel need to take a class in how to perform customer service. Some of the staff at the reception were very rude and inpolite. Their english is also terrible! We complained at the food at one occasion (which was awful!), and ever since that episode, some of the receptionists did not even bother to hide their bad behaviour towards us. We dont speak spanish, but bodylanguage is universal!

Every time we came to the reception they did not want to help us, it felt like we were bothering them. Rolling their eyes etc... Grow up, and stop that disgusting behaviour! If you cant handle criticism, then do a better job!

The hotel is run- down, tacky and filthy. Our bathtub was covered in filth, and the walls had holes in them. Also, no daylight in our room! The view consisted of pebbles stacked together... Also, the plumbing has to be checked out, weird noises coming from our room several times a day. I see others have written the same.. Gross.

The sinked was clogged, and smelly. There were dustbunnies in the corners. It seems like they are trying very hard to be an "upper- class" hotel, but this hotel does not deserve more than 2 stars. And, please, get rid of that tacky kindergarden- "art" you have in the reception, it looks terrible.

Also, stay away from the pool. The water is extremely dirty, its disgusting. If you take a swim in it, i`ll bet you`ll get sick. We did not see anyone clean it during our stay. The toilets by the pool looks like it has not been cleaned since 2009.

There is also a stripclub right next door, so if you want to spend your holiday listening to loud music, book it.

You have to take a taxi to get to Las Ramblas etc. It costs about 10- 12 euro. You can NOT walk downtown, that would take ages!

Hotel plus: Taxies are located right outside the door, so you can easily get away from this 2- star hotel.

My tip:
Spend that extra amount of money, and get a hotel closer to the city with polite staff.

  • Stayed: July 2012, traveled with friends
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3  Thank Teibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DireccionDerbyHotels, Director General at Hotel Gran Derby Suites, responded to this reviewResponded February 4, 2013

Dear guest,

First of all, we would like to thank you for your opinion at Tripadvisor. It is very important for us to consider and evaluate our guest opinions in order to improve what is perceived as weak points of our facilities or staff. Your prolix opinion has been taken rigorously and seriously, we have made a profound research about the issues you’ve have mentioned, but most of them have resulted unfounded or, at least, exaggerated.

We are really sorry that your subjective perception about your stay with us has been so negative, but we have considered that your opinion it’s positioned at a notorious negative extreme that doesn’t reflect, considering the average rate at Tripadvisor, the service we provide.

Kind regards,

Carlos Ariza.

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Reviewed July 23, 2012

The staff was frindley and the facility was clean and at a good location. The only reason I am not giving it an excellent mark is because we stayed at the studio apratment and even though it was nice and spacious I found the staircase to be steep and a bit dangerous. However, you will not have this issue if you are staying in a room.

  • Stayed: July 2012, traveled with family
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Thank gnewyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DireccionDerbyHotels, Director de Recepción at Hotel Gran Derby Suites, responded to this reviewResponded July 26, 2012

Dear Guest,

Thank you for posting your kind opinion at Trip Advisor. It is a pleasure for us to read that a customer had a good time with us. We would also like to thank you for your will to recommend our hotel to the persons you care about; it’s the best compliment we can get.

We hope to have the chance to welcome you again soon.

Best regards.

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Reviewed July 21, 2012

lovely, nice quiet area, reception desk people extremely polite and helpful, comfortable room, could sleep all day - so quiet, good standard, a bit away from the city centre but you pick what you prefer....., good bus and metro connection to all attractions though, would definitely reccomend this hotel.

  • Stayed: July 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Dorota S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DireccionDerbyHotels, Director de Recepción at Hotel Gran Derby Suites, responded to this reviewResponded July 26, 2012

Dear Guest,

We would like to thank you for posting your opinion at Trip Advisor. We are very happy to read that your stay with us was a good experience and that you would recommend our hotel.

We hope to have the chance to welcome you again.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2012

The room was huge and clean, and the customer service was so helpful and friendly. Two tvs and a swimming pool with no many people, best way to relax. The hotel is quite far away from the center but there are some bus stops very close and the metro too. The breakfast was too expensive in terms of what is offering, so we didnt get; Starbucks is very close.

  • Stayed: June 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Maria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear guest,

We would like to thank you for your kind opinion, for us it’s very important to know how our customers feel about their stays at the Gran Derby in order to reinforce what we’re doing well and correct what makes you feel uncomfortable.

We hope you give us the chance of welcome you soon.

Best Regards,

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Reviewed June 21, 2012

Great hotel en great staff! I really enjoyed staying there. If it is for business or holidays, it suits perfectly. You will stay in the real Barca. There are friendly people working in the hotel and the location provides a lot of little shops and restaurants in the area. And they even accept dogs! It felt like home. Good environment! We are going back next time we visit Barca. Christine from Amsterdam

  • Stayed: May 2012, traveled on business
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Thank christine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 26, 2012

Dear Guest,

We are glad to read that you enjoyed your stay with us. We always try to do our best to make our customers feel like home and it’s very pleasant to know when we get it.

Our neighbourhood offers the possibility to have a real Barcelona’s local environment and, at the same time, you have many ways to get downtown or anywhere you like.

We hope to welcome you soon,

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Gran Derby Suites

Address: Loreto, 28, 08029 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#25 Family Hotel in Barcelona
#59 Business Hotel in Barcelona
#91 Romantic Hotel in Barcelona
#117 Luxury Hotel in Barcelona
Price Range: $82 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Gran Derby Suites 4*
Number of rooms: 41
Official Description (provided by the hotel):
A four-star (luxe) hotel located next to Barcelona's Avinguda Diagonal, one of Barcelona's commercial and business districts, and just a 20-minute walk from Passeig de Gràcia and the city centre.Located in a building with an English-style façade is a cosy boutique hotel with 43 guest rooms on an almost completely pedestrian street.Because of the peace and tranquillity of its location, its connection with the rest of the city and the internal distribution of its guest rooms, the Hotel Gran Derby is one of the best options for accommodation in Barcelona, whether you are travelling for business or pleasure.Services43 guest rooms: Standard rooms, Junior Suite Duplex and DeluxeEpsom Scotch BarEpsom Restaurant for groupsThe Times coffee shopBreakfast buffetRoom serviceWi-Fi in all areasGran Derby function room and the terrace-swimming pool area for eventsGym and saunaOutdoor swimming pool and solariumLaundry and ironing serviceParkingSmall dogs allowed ... more   less 
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Also Known As:
Gran Derby Hotel
Gran Derby Barcelona
Hotel Gran Derby Suites Barcelona, Catalonia

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