They don't care about their guests. They have a karaoke night at Thursdays, which is horrible enough. The official program in the elevator says it lasts from 19:00 till 22:00 which woud be annoying enough. But they don't stop at 22:00 and after complaining at half past ten as a guest who is just enormously tired after a very busy day, they just don't care, they continue. They even continue after your second call close to 23:00 and at 23:10 after you have asked for another room and they can clearly hear that you are outraged they tell you to wait on the phone and won't come back to you untill you hang up after five minutes.
No way to recommend this place, the place is loud anyway, but the Karaoke is unbelievable. Rooms are what you should expect from a 4-star hotel, but nothing special. Stuff is incredibly unprofessional, not even the manager is able to apologize. My stay even started bad, cause my room was not ready at 13:50, which meant that I had to wait for check-in at 14:00, and of course I myself hat to check after 15 minutes if I finally can get into the room. Not that I can not deal my luggage by myself, but strangely enough there was noone who took care about luggage.
Wi-Fi connection was ridiculously bad too.
- Official Description (provided by the hotel):
- Catalonia Eixample1864 is located in the heart of Barcelona, close to Passeig de Gracia and only a few minutes away from Plaza Catalunya and the city's old quarter. The hotel is situated in one of the first residential buildings built in Barcelona's Eixample district by Catalan architect Josep Cerda. Built in 1864 in an eclectic style of classical inspiration, it has been classified as a historic monument. The hotel is furnished in a modern and elegant style. ... more less
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- Also Known As:
- Catalonia Berna Barcelona
- Hotel Catalonia Berna
- Catalonia Eixample 1864 Barcelona