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Continental Palacete
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Reviews (496)
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All reviewshour buffetfree buffetfridge and microwavesister hotelversailles suitegreat locationlas ramblasrooms are smallsitting areacharming hotelfresh fruitloved this hotelexploring barcelonafour nightsstreet noisemetro stationbalconies
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154 - 159 of 496 reviews
Reviewed September 12, 2013

Friends of ours who had visited Barcelona recommended this hotel after having stayed in several others. We found the staff all very pleasant and helpful, Vivianne was expecially nice. The rooms worked. They had what we needed...comfortable bed, working showers (hot water), good air conditioning, and great screens that lowered and cut out all light and dimmed noise. The location was great and made for easy walking to almost anywhere in downtown. There were several nice and easy restaurants in close proximity. We arrived by car and were able to park directly in front of the hotel. Although this was expensive (20E/night), it was convenient and felt very safe. It was also pretty easy to find the hotel by car (arriving and departing can be a nightmare in a busy city you don't know). Was it a gracious living experience, no. But for a comfortable and easy place to stay it worked fine.

  • Stayed: September 2013, traveled as a couple
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2  Thank Priscilla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this reviewResponded October 4, 2013

Dear Guest:

Thank you for your comments, and we welcome you to come back and enjoy our services.
The Continental Palacete Hotel offers one of the best experiences in the most exclusive are of city center. We are happy to have served you; we celebrate your experience visiting Barcelona.
As with all our guests and property reviews, we value your business and commit ourselves to continued improvements.
Let us know of your next visit to our property, we will be delightred to have you once again.

Always at disposition,
Viviane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

My husband & I are in our 70's & arrived at this hotel with our 2 granddaughters & a confirmed reservation for their Versailles suite. Peter, the concierge told us it was already booked by someone else & tried to put us into 2 tiny rooms with 2 double beds & a cot for the same price, When I refused he told us to remove our suitcases from the tiny rooms & go to another hotel. It wasn't until I threatened to give bad reviews on different web sites that he finally agreed to give us the suite we had reserved many months before. Unfortunately it was not as nice as it was described to be. The king size bed was actually 2 twins & was as hard to sleep on as a concrete floor. The 2 cots for our granddaughters were 3 inches off the floor with hard, soiled, thin mattresses. The pillows were old & hard. The bathroom was a disaster, the combo tub/shower had a flimsy silver curtain on 1 side & nothing else on the other open side. When we showered the bathroom became flooded & there was no window or ventilation. We were glad we had to stay there only 1 night & could not wait to leave. For 231 euros per night this was a disaster. I would not recommend this hotel to anyone.

Room Tip: There are no good rooms here
  • Stayed: August 2013, traveled with family
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3  Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this reviewResponded October 4, 2013

Dear Guest:

We sincerely apologize for all the inconveniences during your stay at our hotel; be assured that we value your comments and corrective action has been taken to correct any fault or deficiency which may have caused this situation.
The performance standards of our personnel have also been reviewed, so that any similar situation does not repeat itself in view of four-person occupancy, as was the case of your reservation.
We wish you grant us the opportunity to accommodate you in our property as the prime location we are noted for.

Always at disposition,
Viviane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

The hotel was extremely dated, dirty and the rooms were very small. The dressers in our rooms consisted of plastic storage systems - pink!! No shampoo, conditioner or soap in the shower. The sink had no room for anything other than a tube of toothpaste. The carpet was disgustingly filthy. We booked a room for three- 2 adults and a teen. It was impossible to move in the room. Perhaps others would find it quaint, but it was not what we expected.
The location was good, very close to lots of restaurants and shopping. The free buffet had good fruit, but other than that and the cookies, stay away.
The front office staff was nice, but not really a concierge service.

Room Tip: Stay somewhere else
  • Stayed: August 2013, traveled with family
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2  Thank Wkohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Guest Relations Manager at Continental Palacete, responded to this reviewResponded October 4, 2013

Dear Guest:

The comfort of our guests are our main concern, it is the driving motivation of our services.
We do regret any circumstance which may have faltered in meeting your expectations. Please accept our apologies; these are not the traits that characterize our property as one of the prime locations in Barcelona center.
We cordially invite you to visit us once again, giving us the opportunity to render our services.
When planning your next visit, please contact us directly so we may make the proper arrangements.

Always at disposition,
Viviane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

I stayed here 31.7.-5.8.2013 with my husband. It is an old building and the hotel is in the second floor, just 19 rooms. The public facilities were like in a palace but the room itself was quite small and the decoraton in pink colurs. We had no view (Room 126) but it didn't bother because we only slept there. The room was very quiet, no noice from the street. The only minus was that the aircondition was either on or off and when it was on temperature was 16 degrees in the morning.
Their buffet was open 24/7 and there was basic breakfast but also some food (rice, noodles) which you can warm up in a microwave owen. Soft drinks and also beer and so called white wine.
Coffee machine with espresso and latte and americano. And even icecream machine!
Hotel's location is very good, near train station, metro, Hop on Hop off buses and taxi across the street. Also Rambla is just 2-300 meters away and just walk straight down towards the sea.
Staff is very polite and helpful and they speak pure english specially Peter. And there was Silja from Finland so we could even speak our own language.
Don't worry the stairs to the second floor because you can use elevator for you luggage.

  • Stayed: August 2013, traveled as a couple
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1  Thank zibbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this reviewResponded October 4, 2013

Dear Sir:

We cordially invite you to return to our hotel and explore Barcelona and enjoy its traditions.

Our central location provides you with great practical advantages so you can make the very best of time and opportunities, as well as connect to Barcelona’s excellent transportation system.

Thank you for your loyalty, we appreciate your business!
Please do contact for your coming visit, we will be delighted to help you plan your trip.

Always at disposition,

Viviane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013

1st time in Barcelona and a pre-cruise stopover. My husband and I were so please that we booked this lovely hotel. We got a double bed room and yes its Pink. It was exactly what we seen on photos. We were delighted that our room have a in room safe which was not mentioned during our booking. Our bed were very comfortable and quiet. The staffs were all polite and very helpful. We love the 24 hours free buffet. Coffee machine,soft ice-cream, salads, nuts, fruits, beer etc. It is a beautiful hotel with history and character. We just love it. There is a taxi stand just across the hotel, which was convenience for us to go to the port for our cruise. We would come back to stay again.

  • Stayed: June 2013, traveled as a couple
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2  Thank TotaraPakaranga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMMV, Public Relations Manager at Continental Palacete, responded to this reviewResponded October 4, 2013

Dear Guest:

We are pleased to have served you during your stay in Barcelona. Receiving your acknowledgement strengthens our commitment in satisfying the expectations of all our guests.
Please do let us know if we may assist you in planning your next trip to Spain. You may contact me directly to arrange your reservations for the coming year.
Thank you once again!

Always at disposition,

Viviane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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