Where to start this mess...
Check In experience was bad, people are not friendly and not supportive, forget about the smile ...
Now from facts wise:
1- rooms are noisy as they face the Diagonal
2- ambiance music in the corridor starts at 7am, and it is as loud as an alarm... so if you want an extra hour of sleep believe me they will get u up for your 7 am meeting, if at all you have one!
3- this evening, no cold tap water and its been more than hour and nothing fixed, i cannot even freshen up; and they are saying it's going to be fixed tomorrow.
4- I spread bit of drink on my bed sheet, I requested it to be changed, they first sent me a pillow case and then I got the bed sheet from a security guard, and they are expecting me to change it myself.
5- TV showing no signal, I want to distress while waiting for the water to get fixed, but TV not working and they keep sending this security guy, who has no clue of what's going on and on a top of that he doesn't speak English !!!
Now I got offered to change room so far since half an hour no one shown up yet.
Just to let you know, I'm SPG platinum which means i spent more than 75 nights in Sheratons in a year across the globe and trust me this is the worst, and this how I got served.
- Official Description (provided by the hotel):
- Check in into any of our uncomplicated and comfortable 154 rooms for the best sleep ever. Strategically located on the Avinguda Diagonal in Barcelona's cool new 22 district, the hotel is close to the beach and just steps from great local shopping, sports facilities and museums as well as one of Barcelona's most important convention centres. Easily accessible and well connected to the rest of the city by train or bus, you can also walk to Gaudi's famous Sagrada Familia Cathedral, the Agbar Tower any many other city hot spots. Relax and enjoy La Avenida restaurant, El Rincon bar, lounge and outside terrace to take advantage of Barcelona's great weather and a free coffee per person each day of your stay. Nothing ever tasted better than a fresh draft beer from the Best Brews program. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Despegar.com, Agoda, Orbitz, Hotel.de, HRS and Reservation Counter so you can book your Four Points by Sheraton Barcelona Diagonal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Four Points By Sheraton Barcelona Diagonal Hotel Barcelona
- 4 Points By Sheraton Barcelona Diagonal
- Amrey Diagonal Barcelona
- Amrey Diagonal Hotel Barcelona
- Four Points By Sheraton Barcelona Diagonal Catalonia