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“Great hotel!!!”

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Four Points by Sheraton Barcelona Diagonal
Ranked #156 of 513 Hotels in Barcelona
Certificate of Excellence
Reviewed September 9, 2012

I just came back from my 5 day trip to Barcelona and i have to say this hotel was great! Staff,location,price,services.everything i wanted !The rooms are spacious,very clean,the bathroom the same.The receptionists always helped us and guided as much as they could.We had good wifi,they even mailed our postcards! Loved it.
It's far away from all the tourist craziness so it was a breath of fresh air.Highly recommend it!!

  • Stayed: September 2012, traveled with family
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Thank Oana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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743 - 749 of 1,252 reviews

Reviewed September 5, 2012

This hotel had reasonable pricing for its rooms and we enjoyed its amenities and location. It is close to the sea and public transit, and we were able to easily walk to the Clot station to buy a 3 euro ticket to the airport. Rambla de Poblenou is the cross street and it is mostly pedestrian, filled with shops and restaurants all the way to the sea. The restaurant was excellent & inexpensive and the waiter was probably the nicest waiter we encountered in the city. There is free coffee in the lobby and also 2 computers are in the business center. There is a refrigerator in the room with snacks to buy (we didn't) but they did provide us with 2 complimentary bottles of water each day (BCN tap water is not my favorite flavor, okay though). The bed was very comfortable and the bathroom was modern and nice with the dispenser pumps that all of the 4 Points Hotels have, which I like.
We felt very safe in the neighborhood, which is much less active and less touristy than the Barrio Gotico and we did not even see panhandlers. There is a mall at Glories a block from the hotel that will have all the fast food options, a grocery store and clothing stores.
Areas to improve: Only one treadmill in the gym and no pilates balls. There is plenty of space for both. One morning my wake-up call did not occur, but they were apologetic and it occurred the next morning. But these things were minor and I would return to this hotel.

  • Stayed: August 2012, traveled as a couple
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1  Thank porkchop1496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2012

I am a SPG platinum member. When we travel as a family of four, with 2 small kids, we want our special needs to be catered for. Especially when we arrive at 2PM seasick after a rough 24h ferry ride.
Luckily, the Four Points did just that for us. Sometimes I can't understand why the 4 points is viewed as the "budget" brand in the Group. The only thing in which it sits below the various Sheraton, Westin and Méridien is the rates (which is good). For everything else, be it food, beds, size of the rooms, cleanliness, courtesy of staff, this hotel is really top notch and we will be definitely coming back, again and again. We just loved our stay. Thank you four points!

Room Tip: Rooms on the north side get the street noise.
  • Stayed: September 2012, traveled with family
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Thank giulivo72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

This was our 4th trip to Barcelona and the best from a hotel perspective. Excellent quick check in, even though we arrived early the room was ready. Very clean spacious room. Fantastic location with no 7 bus stop outside which drops you off on Passeig do Graca ( get a t-10 card). 15min walk down ramble do poblenou to the beach. Ate in the restaurant on one evening due to a huge thunderstorm which was excellent with huge portions and very very good value. Only downside was no pool but as it was so close to the sea it wasn't a big deal. The waiter in the bar was so accommodating to my footie mad husband so he could watch the Barca match on the huge screen.

Stayed: August 2012, traveled as a couple
Thank vonnal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

We booked the Four points on line and found the Response to emails very responsive and helpful. Our rooms were great and ready early for our early arrival. The Front desk staff was very helpful. The area is very near a major shopping mall and near all sorts of food choices with in walking distance. Very clean hotel.

  • Stayed: August 2012, traveled with family
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1  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

Front desc didn't met our expectations on 30th Aug. Julio M. was not helpful at all with the parking, and €15 for it is overcharge. He also kept us waiting while he was sorting out some other matters. Reception absolutely didn’t pay any attention to some kind of warm welcome or nice goodbye or provide any kind of information. It was like “there is your copy of the city map and you can go now”. Maybe we weren’t welcome in the hotel because we used SPG Free Night Award. I won’t continue, but what a pity to choose this hotel for stay on my jubilee birthday... P.S. the hotel doesn’t have any balcony, no pool, free WiFi didn't work, no tea/coffee in the room, very far away from the main city streets.
Four Point didn't post my feedback, as
"In order to provide a breadth of feedback, we only post reviews after we've received at least five. Once this threshold is met, if approved..."
We wouldn't go back to this hotel.

  • Stayed: August 2012, traveled as a couple
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2  Thank Veronika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agustin M, Director General at Four Points by Sheraton Barcelona Diagonal, responded to this reviewResponded September 11, 2012

Dear Veronika S,
I would like to apologies for not been able to meet your expectations.
We really apreciate your honest and positive feed back.
Our parking space is not the best however we try to help and support our guest the best we can.Nothing to be with use starpoints for your reservation, we normally take much more care with our SPG members.
We need to improve our service aproache with international travalers.
Thanks for point out this and I hope you give us a second oportunity in the coming future to show you the real Four Points experience.
Look forward to welcoming you back at the hotel.
With warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

Excellent location (close to nice beach, shopping malls, walking streets, Zoo, Tram station)
Excellent service (front desk speaks excellent English, is knowledgeable, well trained, and friendly) property
Excellent restaurant (recommendation: fixed price menu)

Best Four Points hotel I have ever stayed at. Extremely well managed hotel...

Room Tip: x01 rooms are bigger.
  • Stayed: August 2012, traveled with family
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Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Barcelona Diagonal

Address: Avenida Diagonal 161-163, 08018 Barcelona, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#47 Business Hotel in Barcelona
#48 Family Hotel in Barcelona
#58 Romantic Hotel in Barcelona
Price Range: $112 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Barcelona Diagonal 3*
Number of rooms: 154
Official Description (provided by the hotel):
Check in into any of our uncomplicated and comfortable 154 rooms for the best sleep ever. Strategically located on the Avinguda Diagonal in Barcelona's cool new 22 district, the hotel is close to the beach and just steps from great local shopping, sports facilities and museums as well as one of Barcelona's most important convention centres. Easily accessible and well connected to the rest of the city by train or bus, you can also walk to Gaudi's famous Sagrada Familia Cathedral, the Agbar Tower any many other city hot spots. Relax and enjoy La Avenida restaurant, El Rincon bar, lounge and outside terrace to take advantage of Barcelona's great weather and a free coffee per person each day of your stay. Nothing ever tasted better than a fresh draft beer from the Best Brews program. ... more   less 
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Also Known As:
Four Points By Sheraton Barcelona Diagonal Hotel Barcelona
4 Points By Sheraton Barcelona Diagonal
Amrey Diagonal Barcelona
Amrey Diagonal Hotel Barcelona
Four Points By Sheraton Barcelona Diagonal Catalonia

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