We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Really small, location questionable, no amenities, little service”
Review of Andante

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Andante
Ranked #88 of 514 Hotels in Barcelona
Certificate of Excellence
GreenLeadersPlatinum level
Seattle
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Really small, location questionable, no amenities, little service”
Reviewed July 25, 2013

I was excited about this hotel! Stylish and close to attractions. Most reviews were favorable so I disregarded the less favorable ones.
Be AWARE it is not a great location - it is fairly close to everything BUT where you have to walk to get there, is worse than what I expected; especially as a female solo traveler !!
Service: Does not exist. You need to leave a deposit for anything you need (plug, glass, ice bucket,...) - this is not common practice in other hotels. I got scolded (!!!!) for taking the ice bucket for my cava.
Free WiFi: yes, if it works. Mainly works in lobby but there is no plug to charge your device. Charge your device in your room but then WiFi does not work.
Gym: small, appears clean but not even a treadmill! One of the bikes was broken too.
Room: I don’t mind small rooms – however, when the hotel has no other place to hang out -the courtyard gets dark w/o light around 10pm – then a small room like that is a problem. A large person could not function in a single room.
I checked out early. They were not happy, charged me a 30 euro late chack out fee (I guess the only penalty they could come up with), overlooked returning one of my deposits – I was glad I realized it myself before I left.
RIP OFF: AND then offered to call me a taxi rather than waiting outside –seemed nice at that moment – when asked what the difference was, I was told, I can stay in lobby, driver comes to door vs going to curb myself.
BUT clearly they forgot to mention that the 5.55 Euro Cab Ride will be 14.55 Euros instead (because the hotel called the cab)
One positive thing I can say: I had left my earrings in the room safe and they had them for me at the reception ready.
Lesson learned: Spend a little more per night for a hotel and save money and time doing other things!

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank uptownZEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,581 reviews from our community

Traveler rating
    838
    618
    97
    19
    9
See reviews for
301
784
49
60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stoke-on-Trent, United Kingdom
Level Contributor
2 reviews
Reviewed July 24, 2013

Our stay was from 8th-12 August. Situated in the centre of Barcelona a short walk from la Ramblas, and in a quiet position. Good access to local amenities ie metro, bars resturants, harbour. The hotel felt and was very secure, with swipe cards for entry, lifts and rooms. Reception light airy indoor and outdoor seating. vending machine access however felt that betime I had got to the room the drink was cool. tea/coffee facilities would be beneficial. The reception staff really friendly, and give plenty of information and all have a wealth of knowledge. The rooms very clean and modern, liked the bathroom and huge shower fresh towels daily. The bed huge and fresh clean linen plenty of space to hang clothes. Air con good and quiet plus a safe. yes there are wood slats infront of the window, but the fantastic view from the top floor decking and infinity pool were absolutely amazing. pool small but great for an afternoon dip to cool off. great little sun deck with chairs that recline. Also facilities for disabled people with a lift up to decking and chair lift into pool. Breakfast was fresh and plenty-full. hot and cold, tables cleaned straight away. Had the usual continental/English /European and it was all very well cooked with professional staff. ultra mod dinning room with an outside central seating area with plants of orange trees. the hallways from the lifts were alittle dark so make sure you remove your sunglasses before getting out of the lift. This hotel is very new and a brilliant place to stay, and would highly recommend it. We are planning to hopefully return next year. Its worth it for the location, pool view and comfort as well as friendly staff that speak all languages.

Room Tip: We were on floor 9 some view over the city and light
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fudge456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andante-Hotel, Director de Relaciones Públicas at Andante, responded to this review, August 13, 2013
Dear client,

First of all, we would like to thank you to share with other fellow users of TripAdvisor your experience in Andante Hotel.
We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.
Referring to the tea/coffe facilities in the room that you comment, we take seriously your comments for future improvements in our services.

We would love to welcome you in the future. Please, don't hesitate to contact us for the next time you visit the city.

Best regards,

Andante Hotel Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fountain Hills, Arizona
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 24, 2013

This was a wonderful find. The location is exactly what we wanted - near everything by foot or Metro yet not on a noisy street. This boutique hotel is modern, attractive and, most importantly, clean! The front desk staff could not have been more helpful. No matter whom we asked or how often, we were answered in wonderfully good English and with a smile. The room was a decent size and the bed comfortable. The only less than perfect aspect I can mention is that there were a few amenities that I, probably as an American, was accustomed to having: a clock, pad of paper and pencil, hair conditioner (the liquid body wash and shampoo were one and the same.). These, however, were not reasons to be less than thrilled with our choice. A definite thumbs up!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andante-Hotel, Director de Relaciones con Clientes at Andante, responded to this review, August 13, 2013
Dear client,

We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city.
Reffering to the amenities, We consider seriously your comments for future improvements in the services of our rooms.
Please don't hesitate to contact us again in case you come back to the city.

Best regards,

Andante Hotel Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fountain Hills, Arizona
Level Contributor
242 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed July 24, 2013 via mobile

The hotel is just 3 blocks from the Ramblas and the crowds and noise. A perfect location with Metro stops nearby. The airport bus(A1 or A2) is a short 15 minute walk making this an easy connection. The place is very clean, modern and our room was large by European standards plus offered a nice large modern shower. The front desk staff were remarkable! They were eager to make suggestions, bring out a map, and help any way they can. This is the place to stay in Barcelona.

Stayed July 2013, traveled as a couple
Helpful?
Thank Robear46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andante-Hotel, Director de Relaciones con Clientes at Andante, responded to this review, August 13, 2013
Dear client,

First of all, we would like to thank you to share with other fellow users of TripAdvisor your experience in Andante Hotel.
Our main goal is to help our guests to enjoy his stay in the city and we will transmit your comments to our entire team who always appreciate words of praise.
As you comment, We are strategically located, which makes us the perfect hotel to start off the adventure in the city.

We would love to welcome you in the future. Please, don't hesitate to contact us for the next time you visit the city.

Best regards,

Andante Hotel Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
1 review
Reviewed July 22, 2013

Stylish hotel, good location, friendly staff
Check in was very quick and professional, the reception ladies were very helpful and friendly, the room was clean and the breakfast was very good and also there the staff was very nice.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Ulrike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andante-Hotel, Director de Relaciones con Clientes at Andante, responded to this review, August 13, 2013
Dear client,

We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us. Comments like yours, help us to continue improving and we really want to thank you for these nice words

Please don't hesitate to contact us again next time you visit the city.

Best regards,

Andante Hotel Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Gables, Florida
Level Contributor
167 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed July 18, 2013

We arrived from the Port of Barcelona after our 12 days cruise. The taxi cost us only 10 Euros. When we arrived the staff was warm and friendly, even when it was not yet check in time, our room was ready 5 minutes after check in. Hoorah!! Our room was a good size, had a modern, clean and fresh feel when you walked into the room. We had three beds that were comfortable. The bathroom was modern and super clean. You can hear the people talking on the room next to us but we were exhausted at night so it really didn't matter.

The pool on the roof was small but with a beautiful view. There are so many things to do and enjoy in Barcelona that there is not really time for the pool anyway and even when it was 90 degrees the temperature the water was cold. But that is what Europeans are used to and we didn't go to Barcelona to be on the pooll! PLUS the view is really to die for. Regardless if you are going to use the pool or not just to take a picture up there, you must go there. Its amazing.

We left the luggage and went walking to Las Ramblas that is only two blocks away and we walked up and down the strip visiting the Market (El Mercado), exciting place full of people, food, spices, salami and Jamones....very nice walk! Kept going until the end of it and then back. Ate at LA PATAGONIA affordable and exquisite Paella and Sangria. After that we went back to the hotel for a quick change and then back out to Las Ramblas again, then to La Barcelonetta for some Gellatto, then again Tapas y Sangria!

Walked again back to the hotel. By the way, every door is accessible with the room key and I loved that. This made us feel so secure! If you are not a guest of the hotel there is no way you can roam inside.

The front desk was always extremely professional and well trained, very welcoming. We speak Spanish perfectly so we didn't try their English but when is Spain do like the Spanish and at least you should try to communicate with them in their language.

I loved everything about this hotel and I recommend it 100%. I will definitely go back to Barcelona and this will be the place where we will stay!!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IngridHA1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andante-Hotel, Director de Relaciones con Clientes at Andante, responded to this review, August 13, 2013
Dear client,

We are very pleased to hear that you would definitely stay with us again. Comments like yours, help us to continue improving and we really want to thank you for these nice words.

Your comments about our location, service, security system and quality, are the best reward and encouragement to continue making our guests' stay an unforgettable experience. We will transmit your comments to our entire team who always appreciate words of praise.

As you comment, Barcelona is an amazing city plenty of activities to do and our strategic location makes us the perfect hotel to start off the adventure in the city.

We would love to welcome you in the future. Please, don't hesitate to contact us for the next time you visit the city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 18, 2013 via mobile

Firstly, I'd like to thank the staff of the hotel for making our stay so comfortable, it was much appreciated. As one of our stops on our honeymoon, we didn't know what to expect when we entered the hotel as it is located in a very urban area. We entered our room and not only was it cosy but clean; one night the staff left us a bottle of champagne congratulating us on our nuptials! The location itself is quite central, however a scenic walk to La Rambla is the closest with the coast line to your right or inner Barça to your left once your get there.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel_Sutic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andante-Hotel, Director de Relaciones con Clientes at Andante, responded to this review, August 13, 2013
Dear client,

Give us grate know that you enjoyed your stay and we are very grateful you to take your time sharing your experience in TripAdvisor.
We are pleased to know that you enjoyed the bottle of champagne. Our main goal is to make enjoy our guests of his experience in the Hotel.

We would love to welcome you in the future. Please, don't hesitate to contact us for the next time you visit the city.


Best regards,

Andante Hotel Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Barcelona hotels
El Raval
Barcelona Universal Hotel
Barcelona Universal Hotel
#75 of 514 in Barcelona
4.5 of 5 bubbles 3,801 reviews
La Rambla
Hotel Arc La Rambla
Hotel Arc La Rambla
#102 of 514 in Barcelona
4.0 of 5 bubbles 2,321 reviews
El Raval
Hotel Jazz
Hotel Jazz
#41 of 514 in Barcelona
4.5 of 5 bubbles 4,351 reviews
Show Prices
Show Prices
Show Prices
El Born / La Ribera
H10 Montcada Boutique Hotel
H10 Montcada Boutique Hotel
#68 of 514 in Barcelona
4.5 of 5 bubbles 1,990 reviews
Eixample
EuroPark Hotel
EuroPark Hotel
#33 of 514 in Barcelona
4.5 of 5 bubbles 3,797 reviews
Eixample
Hotel Constanza Barcelona
Hotel Constanza Barcelona
#72 of 514 in Barcelona
4.5 of 5 bubbles 2,011 reviews
Show Prices
Show Prices
Show Prices

Been to Andante? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Andante

Property: Andante
Address: Drassanes, 23-25 | Raval, Ciutat Vella, 08001 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Barcelona
#23 Family Hotel in Barcelona
#35 Romantic Hotel in Barcelona
#66 Business Hotel in Barcelona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Andante 3*
Number of rooms: 134
Official Description (provided by the hotel):
The building is located in the Raval Quarter, in the Ciutat Vella district. It is superbly located on the Av. Drassanes, 23-25, which is in the old city center, right in the heart of Barcelona, a few minutes walk from Las Ramblas, Port Vell, the cruise terminals at the port, the Maremagnum leisure area and the Paral.Lel theatre district. Andante Hotel is a 3* establishment, practical, modern and inexpensive, with 134 rooms over 10 floors, with different types available: Doubles, Triples, Family, Singles, with a Balcony, with Panoramic Views and for the disabled. All rooms are exterior rooms. The hotel provides an outdoor plunge pool, free Wi-Fi, Internet corner 24h, luggage storage room, late check-out room, reception 24h and gym. It also offers buffet breakfast with "show cooking". It has a large terrace and a self-service microwave and vending machines for drinks, snacks and sandwiches. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hotwire, Agoda, Expedia, Orbitz, Travelocity, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Andante reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Andante Barcelona, Catalonia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing