Poor service in addition to being extremely crowded. Fortunately, I didn't have to wait too long after I got my number to be helped. However, the salesperson couldn't be bothered when I tried asking if they had other styles in leather other than the few pairs of shoes I held in my hands. As the store is extremely crowded, it's not easy to browse so I wanted to double check with the salesperson that there weren't other styles in leather I had missed accidentally. This salesperson (an Asian woman) was extremely rude. Other salespeople looked to be friendlier though the service still looked hurried.

FYI in case it's helpful -- La Manual only carries very few styles in leather. I personally much prefer wearing shoes lined with leather as it helps my feet breathe. (I unfortunately can't wear shoes with canvas linings for this reason.)

I left promptly and ended up buying a gorgeous pair of espadrille wedges about a block or so away at Toni Pons. The shoes at Toni Pons looked much more stylish and in the end I'm glad that I didn't end up getting anything at La Manual!

Read about this for a must stop to buy espadrilles! Well worth the 1.5 hour wait to try on and buy. Packed shop but great. Plan on being patient.

I went at a busy time, yet once I was helped, I had the full unhurried attention of my attendant. She made many a trip to find a pattern and color combo that I liked and did it cheerfully. Once you've found what you want, remember to get a number.