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“Very clean and well equipped apartment”

Apartamentos Super Tetuan
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Apartamentos Super Tetuan
Ranked #348 of 732 Specialty Lodging in Barcelona
Reviewed May 8, 2013 via mobile

We stayed at super tetuan 28th April-3rd may. We arrived at barcelona airport at 9pm and had to call to arrange for someone to meet us. He picked ul quickly and was there 10 minutes after we arrived to the apartment, which was fine. We were pleasantly surprised to see such a modern and clean apartment for the little money we paid for it. Our room was a twin but the beds were together which was ok with us. The sheets were clean and you could smell the washing powder upon entering the room. Bathrooms and kitchen were cleaned every day of our stay. The kitchen has a kettle, coffee machine and fridge and hobs. No oven but we went out to eat or made sandwiches! Perfect location to walk into various parts of barcelona. Only 10/15 minutes to la ramblas and the metro station is on your doorstep. The guy who owns these apartments was incredibly helpful and recommended lots of lovely places to visit and sectioned areas to go to on the map with a highlighter so we knew where was good. His recommedations were fabulous. We would stay here again for sure! Thanks for your hospitality!!

1  Thank stacey8290
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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3 - 9 of 16 reviews

Reviewed November 23, 2011

Why is it that a large part of hoteliers from some of the beautiful and highly visited cities of the world, are considering that only by having a location in these cities is sufficient for their businesses? Client satisfaction? Not on their priorities list. Respecting the clients? No, they are not interested. They have the location, they do accommodation business in Barcelona and that's it, if you don’t like something, just move away.
Well, Apartamentos "Super" Tetuan is the perfect example.
We stayed there 3 nights in October, booking our stay here was a decision that ruined our trip to Barcelona
The booking was launched on booking.com for a twin room because we came with a child and they don't put supplementary beds in the room (because they don't have no staff at all).
When we reach BCN Airport, after we recovered the luggage’s , we called them ( as they request telephone call for check-in). After 4 calls (20 min.) they answered, and try to fix the meeting time in front of the location at 21:15, even if the road from BCN airport to the location is no more then 40 minutes and we called them at 19:30 local time (very convenient for them because for check-ins after 21:00 you have to pay an extra amount, witch is very significant: min. 20 Euro).
Isn't that weird?
It was a first warning about their tricking and cheating attitude, thus, we were already, somehow prepared, for what was to happen next.
Thanks to the very efficient Barcelona's transport system we reached our destination in 40 min (15 min. walking & 25min bus ride). We agreed that we meet in 45 min. but we waited in front of the building in a not so friendly neighborhood another 45 minutes.
Although we clearly mentioned on the booking that we will come with a child, it was a very big surprise for them when we meet their representative to see the child, a sign that they did not read entirely the booking or intentionally validated the booking with the purpose to charge us supplementary at arrival. After some telephone debating and argues with somebody from their offices, that took place in the building lobby, finally we were let inside (the rooms are at the 4’th floor) but only after we paid in cash (they don’t accept cards at all) the entire amount of our stay and of course, a sum of 60 Euro for our child (carefully read their policies as they let them very vague and confusing with the purpose to charge you with something supplementary). We said to our self “well, that’s it, just take the room and concentrate on our purpose here: Barcelona”. We couldn’t do that, the charade continued. Instead of the twin room that we booked, we were stuffed in a 3x3 room with a tiny double bed (130 cm wide-190 cm long) and a view to basketball field of a school. We found out that Spanish people plays a lot of basketball. Obviously they did not had any twin available. Next day, instead of visiting Barcelona we had to make numerous contacts (phone) to solve this matter, we lost almost the entire day. After we were moved to a twin we went out to celebrate, but then, it was already dark.
Stained sheets, old and crumply mattresses, no daily cleaning, no double glasses windows (terrible noise from outside), damp smell in the toilets, very bad sound proofing interior, no TV or any entertainment, bad Wi Fi (the IP of their connection is banned as a spammer, I had to reinstall lots of app because of some failed login attempts to my accounts), a design witch consist in painting all the walls in grey, putting grey floors, grey tiles, grey lineless, very basic and monotone, a very cheap appearance that can not foul anybody.
Of course, they did not provide us a legal invoice, although we insisted in asking it, instead they give us a scribbled paper witch didn’t contain any company name, meaning that the business is a semi clandestine one.
Certainly a place to avoid when staying in Barcelona, but if you still want to try your luck on Apartamentos “Super” (nothing is super about it) Tetuan, be careful, you have been advised…

Room Tip: Rooms facing the street are spacious but terrible noisy. Rooms oriented on the back of the building...
  • Stayed: October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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18  Thank Dacian72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2015
Google Translation

  • Stayed: May 2015, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Gloria_liz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2015
Google Translation

  • Stayed: November 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank 80lorenac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2014
Google Translation

  • Stayed: December 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank Chris71100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2014
Google Translation

  • Stayed: September 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank IgorV355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2014
Google Translation

  • Stayed: August 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Shanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos Super Tetuan

Address: Placa Tetuan 20 | Eixample, 08009 Barcelona, Spain
Location: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Hotel Style:
Ranked #348 of 732 Specialty Lodging in Barcelona
Number of rooms: 7
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Apartamentos Super Tetuan Barcelona, Catalonia

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