As soon as you walk into the reception area you feel instantly relaxed. The staff spoke very good English and we were given a discounted rate without even asking. We booked 24 hours before we used the spa but I can imagine you could walk in on the day and there would be some availability. The spa operates on 2 hour slots throughout the day so it is never over crowded. The spa is open late most evenings too.
We both booked the thermal spa session plus a 30 minute massage each.
The changing rooms were clean and the lockers are free of charge. You are given a towel and water socks which you keep on for the duration of your stay. There were hair dryers and basic toiletries for use after your spa too.
The actual spa area is very interesting, unlike anywhere I have ever been before. It is very dimly lit which takes a little while to adjust to!
Again, the area is very clean and the staff speak English.
The pools, jacuzzi and steam room were lovely. We enjoyed experiencing the range of different pools on offer.
There is water and tea available to keep you refreshed too.
We both had massages which were very relaxing. We were not asked about pressure or any areas to focus on but we both felt happy with the massage we received. Despite only being 30 minutes they managed to give a good full body massage.
I really recommend a visit to this spa, especially at the end of a break in the city when you are feeling a bit tired and achy!
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