This is an okay hotel which is no way a 4 star hotel which leads me to question how they got this rating. The front desk staff were not very helpful and when we checked in, the guy was talking to us as if reading off a script, no personal touch at all. There were some porters/ staff standing near the front door, but not really offering any help to customers. The prices for their restaurant are unjustified given the quality of the food, i.e. 11 Euros breakfast each for customers, otherwise, 20 Euros I think. If you walk along this road, there are many cafes, which offer food for a fraction of the price. Also, as standard in even most average hotels, there was no kettle/ tea/coffee facility in the rooms which I found very surprising. The rooms need modernising and updating. The only reason anyone would stay at this hotel is the location being central. The staff need to be trained in good customer service.
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- Also Known As:
- Tryp Barcelona Apolo Hotel Barcelona
- Sol Melia Barcelona
- Tryp Hotel Apolo
- Tryp Apolo Barcelona
- Tryp Barcelona Apolo Hotel Catalonia