I recently stayed at this hotel with 6 friends and booked 3 rooms at a cost of over £1300. We arrived at the hotel at 5pm to be told that 1 room wasn't ready and to come back in 30 minutes, this is fine and wouldn't have bothered me so much if the guys were offered a free drink for the inconvenience. I then walked to my room to find the bed had been slept in, the towels were used and the room and the whole hotel stinking of cigarette smoke. We refused the room and were given a replacement room which still stunk of cigarette smoke.
An hour later my friends returned to reception to check in and when I complained the guy behind the counter said that he never said anything about the room not being ready !,,, and basically called us liars, why on earth he would think that we would want to sit in the grotty reception for an hour when we didn't have to was beyond me.
The hotel is in an excellent location and I have stayed at the hotel before, when I took 20 students on a visit to the city at a cost of £2500, and didn't really have any concerns then which was behind my decision to book the hotel again.
This won't happen and in future I will book somewhere else.
The cleaning staff are really good in this hotel and our room was immaculate everyday.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Ctrip TA, Priceline, TripOnline SA, Agoda, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Tryp Barcelona Apolo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tryp Barcelona Apolo Hotel Barcelona
- Sol Melia Barcelona
- Tryp Hotel Apolo
- Tryp Apolo Barcelona
- Tryp Barcelona Apolo Hotel Catalonia